TotalCare PRiority, located within Doctors’ Center Hospital Orlando Health – Dorado, is a premium members-only medical practice offering immediate, high-quality emergency and routine care.
Our expert team and hospital partnerships provide seamless access to specialists, advanced treatment across Puerto Rico and air ambulance transport to mainland hospitals when needed.
Premium Care
Members-only medical practice offering immediate attention.
Specialist Access
Seamless access to advanced treatment across Puerto Rico.
Air Ambulance Access
Transport to mainland hospitals when needed.
The Tropical Med My Global Rescue Mobile App lets you connect directly to your Tropical Med benefits. You may already have the app, but if not, we encourage you to download it now.
Our expert team of physicians and specialists is dedicated to providing you with world-class care.
Dr. Mankus has practiced pediatric medicine since 2014. She most recently was a staff physician at the Children’s Medical Group of Wisconsin at Lakeside. Prior to that she was a staff physician at the Riverside Medical Group in Illinois. She completed her residency at the University of Illinois Hospital. She is a graduate of the University of North Carolina at Chapel Hill and the Ponce School of Medicine.
Dr. Rodriguez has practiced primary care and emergency medicine since 2001. Most recently, Dr. Rodriguez spent seven years at the Veterans Administration hospital in Eugene, OR, where he was a primary care physician. Prior to that, Dr. Rodriguez spent 16 years practicing a various hospitals in Puerto Rico, including Doctors Center Hospital, Levittown Medical Services and Metropolitan Hospital. Dr. Rodriguez received his medical degree from the Universidad Central Del Este in the Dominican Republic.
Dr. Calaf has practiced emergency medicine for over a decade in New York and Puerto Rico. He most recently served as an attending physician at Manatí Medical Center and previously held the same role at NewYork-Presbyterian Brooklyn Methodist Hospital, where he also taught emergency ultrasound. Board-certified and fellowship-trained in point-of-care ultrasound, he has provided telemedicine services since 2018. Dr. Calaf completed his residency and transitional year at San Lucas in Ponce, Puerto Rico, and earned his medical degree from the Ponce School of Medicine and Health Sciences.
Dr. Corujo Vazquez has practiced emergency medicine for over a decade, with experience in clinical care, medical education, and leadership. He currently serves as an attending physician at Lenox Health Greenwich Village, part of the Northwell Health System in New York City. Previously, he directed resident education in emergency ultrasound at New York Hospital Queens/Weill Cornell. Dr. Corujo Vazquez completed his residency and served as Chief Resident at the University of Puerto Rico, followed by a fellowship at Weill Cornell. He earned his medical degree magna cum laude from the University of Puerto Rico.
Ms. Gaines is a board-certified women’s health nurse practitioner with clinical experience in maternal-fetal medicine and diagnostic imaging. She recently completed her WHNP degree at Georgetown University, with training in prenatal care, family planning, and hormone therapy. Previously, she worked as a school nurse at TASIS Dorado and as a diagnostic sonographer in Kansas, specializing in high-risk pregnancies. She holds multiple clinical certifications and is fluent in English, Spanish, and Polish.
Ms. Roman Galarza is a registered nurse with experience in acute care, long-term care, and home health settings. Previously, she worked at AdventHealth Celebration in Florida and held roles with Nextaff Group and Maxim Healthcare. She served as restorative nurse manager at AdventHealth Kissimmee. Ms. Roman Galarza earned her BSN from the University of Puerto Rico in Arecibo and holds certifications in BLS and ACLS.
Dr. Victor F. Cruz is a highly experienced clinician, educator, and former U.S. Navy Hospital Corpsman with more than 25 years in critical care, hospital leadership, and academic instruction. He has served in senior clinical and teaching roles throughout Puerto Rico, with a focus on adult, pediatric, and neonatal intensive care. Fluent in English and Spanish, Dr. Cruz is a strong advocate for telehealth, clinical quality, and expanding access to patient-centered care. He currently leads the Dorado Health Care Initiative, driving innovation and collaboration to improve health outcomes across the region.
Pediatrics
Dr. Mankus has practiced pediatric medicine since 2014. She most recently was a staff physician at the Children’s Medical Group of Wisconsin at Lakeside. Prior to that she was a staff physician at the Riverside Medical Group in Illinois. She completed her residency at the University of Illinois Hospital. She is a graduate of the University of North Carolina at Chapel Hill and the Ponce School of Medicine.
Int. & Emergency Medicine
Dr. Rodriguez has practiced primary care and emergency medicine since 2001. Most recently, Dr. Rodriguez spent seven years at the Veterans Administration hospital in Eugene, OR, where he was a primary care physician. Prior to that, Dr. Rodriguez spent 16 years practicing a various hospitals in Puerto Rico, including Doctors Center Hospital, Levittown Medical Services and Metropolitan Hospital. Dr. Rodriguez received his medical degree from the Universidad Central Del Este in the Dominican Republic.
Emergency Medicine
Dr. Calaf has practiced emergency medicine for over a decade in New York and Puerto Rico. He most recently served as an attending physician at Manatí Medical Center and previously held the same role at NewYork-Presbyterian Brooklyn Methodist Hospital, where he also taught emergency ultrasound. Board-certified and fellowship-trained in point-of-care ultrasound, he has provided telemedicine services since 2018. Dr. Calaf completed his residency and transitional year at San Lucas in Ponce, Puerto Rico, and earned his medical degree from the Ponce School of Medicine and Health Sciences.
Emergency Medicine
Dr. Corujo Vazquez has practiced emergency medicine for over a decade, with experience in clinical care, medical education, and leadership. He currently serves as an attending physician at Lenox Health Greenwich Village, part of the Northwell Health System in New York City. Previously, he directed resident education in emergency ultrasound at New York Hospital Queens/Weill Cornell. Dr. Corujo Vazquez completed his residency and served as Chief Resident at the University of Puerto Rico, followed by a fellowship at Weill Cornell. He earned his medical degree magna cum laude from the University of Puerto Rico.
Women’s Health
Ms. Gaines is a board-certified women’s health nurse practitioner with clinical experience in maternal-fetal medicine and diagnostic imaging. She recently completed her WHNP degree at Georgetown University, with training in prenatal care, family planning, and hormone therapy. Previously, she worked as a school nurse at TASIS Dorado and as a diagnostic sonographer in Kansas, specializing in high-risk pregnancies. She holds multiple clinical certifications and is fluent in English, Spanish, and Polish.
Nursing
Ms. Roman Galarza is a registered nurse with experience in acute care, long-term care, and home health settings. Previously, she worked at AdventHealth Celebration in Florida and held roles with Nextaff Group and Maxim Healthcare. She served as restorative nurse manager at AdventHealth Kissimmee. Ms. Roman Galarza earned her BSN from the University of Puerto Rico in Arecibo and holds certifications in BLS and ACLS.
CNS Healthcare Leader, Critical Care Clinician
Dr. Victor F. Cruz is a highly experienced clinician, educator, and former U.S. Navy Hospital Corpsman with more than 25 years in critical care, hospital leadership, and academic instruction. He has served in senior clinical and teaching roles throughout Puerto Rico, with a focus on adult, pediatric, and neonatal intensive care. Fluent in English and Spanish, Dr. Cruz is a strong advocate for telehealth, clinical quality, and expanding access to patient-centered care. He currently leads the Dorado Health Care Initiative, driving innovation and collaboration to improve health outcomes across the region.
Ms. Fancher served 30 years in the United States Air Force, achieving the rank of lieutenant colonel. She participated in over 10,000 aeromedical evacuations and completed six deployments with three forward redeployments, providing care for combat and non-combat injuries and managing medical evacuations. She earned her DO from the University of Health Sciences, College of Osteopathic Medicine, and her MPH from Tulane University. Ms. Fancher is a graduate of the University of Kansas.
Ms. Sears, a colonel in the United States Air Force, serves as medical director of the Family Health Clinic, 99th Healthcare Operations Squadron. Previously, she was chief of medical staff and a family physician at military treatment facilities worldwide. A board-certified osteopathic family physician and certified physician executive, she earned her DO from Western University of Health Sciences and her CPE from the American Association for Physician Leadership.
Ms. Zegans has practiced internal medicine and pediatrics at Dartmouth College and Dartmouth-Hitchcock Medical Center. She also served as an associate professor at Dartmouth Medical School and as the clinical director of the pediatric outpatient clinic. A graduate of Stanford University and the University of San Francisco Medical School, she has also studied at Harvard Business School.
Dr. Nathan J. Elder is an emergency medicine physician in Manchester, New Hampshire, affiliated with Elliot Hospital. With over 20 years of experience, he specializes in assessing and treating patients requiring immediate medical attention. Dr. Elder received his medical degree from the University of North Carolina at Chapel Hill School of Medicine. He is trained to handle acute and life-threatening conditions, diagnose illnesses, and determine the most effective treatment methods.
Mr. Johnson is an expert in wilderness and altitude medicine. A past president of the Wilderness Medical Society, he has served on its board of directors since 2006. He is also a board member of the Himalaya Rescue Association and has volunteered as a physician at Mt. Everest ER, the medical tent at Mt. Everest Basecamp. Mr. Johnson is a graduate of the University of Minnesota and the University of Minnesota Medical School.
Mr. Tenerowicz is an emergency room physician with two decades of experience at hospitals in Massachusetts, Rhode Island, and Connecticut. A major in the United States Army Reserve Medical Corps, he has completed three tours of duty in the Middle East, including service in Kuwait, Afghanistan, and Iraq, where he treated injuries, managed illnesses, and oversaw medical evacuations. Previously, he served as a flight physician for the University of Massachusetts Life Flight helicopter team. A Phi Beta Kappa graduate of Trinity College, he earned his MD from the Brown University School of Medicine.
Mr. Seidenberg spent five years practicing medicine in Lusaka, Zambia. He was a fellow at Massachusetts General Hospital’s Center for Global Health, leading initiatives to improve healthcare delivery in Africa. Previously, he served as an attending emergency department physician at Brackenridge Hospital in Austin, Texas, overseeing patient care and teaching duties. A varsity soccer player and All-America honoree at the University of South Carolina, he earned his medical degree from Stanford University School of Medicine.
Dr. Seid has over 25 years of experience as a board-certified surgeon. He has served as a clinical professor of surgery at the University of Southern California and as the chief of staff at St. John’s Hospital in Los Angeles, During his surgical career, he treated a wide variety of diseases, abnormalities, and injuries. Dr. Seid also founded Millennium Medical, which developed puncture-resistant surgical garments, and OR Technologies, a manufacturer of fire reduction systems for operating rooms. He earned his medical degree from the University of California at San Francisco Medical School and is a graduate of Tulane University.
Associate Medical Director
Ms. Fancher served 30 years in the United States Air Force, achieving the rank of lieutenant colonel. She participated in over 10,000 aeromedical evacuations and completed six deployments with three forward redeployments, providing care for combat and non-combat injuries and managing medical evacuations. She earned her DO from the University of Health Sciences, College of Osteopathic Medicine, and her MPH from Tulane University. Ms. Fancher is a graduate of the University of Kansas.
Associate Medical Director
Ms. Sears, a colonel in the United States Air Force, serves as medical director of the Family Health Clinic, 99th Healthcare Operations Squadron. Previously, she was chief of medical staff and a family physician at military treatment facilities worldwide. A board-certified osteopathic family physician and certified physician executive, she earned her DO from Western University of Health Sciences and her CPE from the American Association for Physician Leadership.
Medical Director
Ms. Zegans has practiced internal medicine and pediatrics at Dartmouth College and Dartmouth-Hitchcock Medical Center. She also served as an associate professor at Dartmouth Medical School and as the clinical director of the pediatric outpatient clinic. A graduate of Stanford University and the University of San Francisco Medical School, she has also studied at Harvard Business School.
Emergency Physician
Dr. Nathan J. Elder is an emergency medicine physician in Manchester, New Hampshire, affiliated with Elliot Hospital. With over 20 years of experience, he specializes in assessing and treating patients requiring immediate medical attention. Dr. Elder received his medical degree from the University of North Carolina at Chapel Hill School of Medicine. He is trained to handle acute and life-threatening conditions, diagnose illnesses, and determine the most effective treatment methods.
Associate Medical Director
Mr. Johnson is an expert in wilderness and altitude medicine. A past president of the Wilderness Medical Society, he has served on its board of directors since 2006. He is also a board member of the Himalaya Rescue Association and has volunteered as a physician at Mt. Everest ER, the medical tent at Mt. Everest Basecamp. Mr. Johnson is a graduate of the University of Minnesota and the University of Minnesota Medical School.
Associate Medical Director
Mr. Tenerowicz is an emergency room physician with two decades of experience at hospitals in Massachusetts, Rhode Island, and Connecticut. A major in the United States Army Reserve Medical Corps, he has completed three tours of duty in the Middle East, including service in Kuwait, Afghanistan, and Iraq, where he treated injuries, managed illnesses, and oversaw medical evacuations. Previously, he served as a flight physician for the University of Massachusetts Life Flight helicopter team. A Phi Beta Kappa graduate of Trinity College, he earned his MD from the Brown University School of Medicine.
Associate Medical Director
Mr. Seidenberg spent five years practicing medicine in Lusaka, Zambia. He was a fellow at Massachusetts General Hospital’s Center for Global Health, leading initiatives to improve healthcare delivery in Africa. Previously, he served as an attending emergency department physician at Brackenridge Hospital in Austin, Texas, overseeing patient care and teaching duties. A varsity soccer player and All-America honoree at the University of South Carolina, he earned his medical degree from Stanford University School of Medicine.
Medical Director
Dr. Seid has over 25 years of experience as a board-certified surgeon. He has served as a clinical professor of surgery at the University of Southern California and as the chief of staff at St. John’s Hospital in Los Angeles, During his surgical career, he treated a wide variety of diseases, abnormalities, and injuries. Dr. Seid also founded Millennium Medical, which developed puncture-resistant surgical garments, and OR Technologies, a manufacturer of fire reduction systems for operating rooms. He earned his medical degree from the University of California at San Francisco Medical School and is a graduate of Tulane University.
Your first visit ensures future care is seamless. Schedule through the app or online portal, and arrive early with a government ID. This one-time hospital registration (10–15 minutes) avoids delays in the ER, clinic or other hospital services.
10–15 Minutes
One-time hospital registration time.
Avoid Delays
Prevents wait times in the ER or clinic later.
Without this step, members may face unnecessary wait times at critical moments.
Making an appointment for routine care is very simple.
Pick an appointment time that works for you.
Your first visit ensures future care is seamless. Schedule through the app or online portal, and arrive early with a government ID. This one-time hospital registration (10–15 minutes) avoids delays in the ER, clinic, or other hospital services.
1
Get to the Hospital
Go directly to Doctors Center Hospital, located just outside the gates of Dorado Beach at the intersection of Avenida José Efron and Route 696.
2
When Arriving by Private Transport (not by ambulance)
Inform the concierge stationed to the right of the ER entrance, or advise the triage nurse directly that you are a TotalCare PRiority member. This ensures the ER staff to promptly notify the Tropical Med team of your arrival so your physicians can respond without delay.
3
When Arriving by Ambulance
Ask the ER triage nurse to note your TotalCare PRiority membership upon arrival.
4
Notify Us in Advance (if possible)
Whenever possible, use the “ER Visit Alert” feature in your My Global Rescue App before or while heading to the hospital:
Have questions or want to learn more? Contact us today and let our team assist you with your healthcare needs.
Our client services team is available 24/7 to answer any questions you might have.
Or call +1 (617) 402-2070
