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Galapagos Islands Travel Tips

Warm weather and wonderous wildlife? Global Rescue has compiled all you need to know about traveling to Galapagos Islands.

It’s always a good time to take a trip to the Galapagos Islands. With its close-to-the-equator location, the temperature remains a constant 70-80 degrees, with year-round sunshine. January through May are the warmer and wetter months, with March and April the hottest.

This archipelago of volcanic islands is located in the Pacific Ocean, about 600 miles off the coast of Ecuador. There are 19 islands, three of which are inhabited and dozens of islets.

Before you go, you will need to decide if your trip will be land-based (staying at a hotel) or boat-based (cruising from island to island). Many travel sites note that cruise tours are the best way to see everything: the wildlife, the landscapes and the vegetation, both on land and underwater.

Galapagos tourism increased 14% in 2018, with many visitors coming from Ecuador, the United States, the United Kingdom, Germany and Canada. Tourists came to hike over dried lava beds, snorkel alongside sea lions and observe wildlife.

The islands are known for the large number of species – after all, it is the place where Charles Darwin developed his theory of evolution. Today, Galapagos is a Double World Heritage site (land and sea are protected) and wildlife can be seen year-round. Species include green turtles, sea cucumbers, blue-footed booby, tropical penguins, tropical albatross, sea lions and iguanas.

When to go:

  • You’ll see the turtles begin laying eggs in January and baby turtles hatching in April.
  • Flamingos begin nesting in February.
  • Albatross arrive in huge numbers to begin the mating season in April.
  • In May, iguana hatchlings emerge from their nests.
  • Penguins begin courtship in September.
  • Curious sea lion pups come out to play in November.
  • There’s a great online monthly guide of wildlife seasons here.

What to bring:

  • You are on an island, so bring double of a few supplies you think you might need. This includes sunscreen and bug spray. You can buy these items while there, but prices tend to be more expensive.
  • You will be on a boat (or two), so pack a dry bag for your electronics. Some motion sickness medications might be handy, too.
  • Leave the fancy outfits at home. You’ll need quick dry clothing, suitable for hiking and perhaps rain gear to protect from sun and rain. A hat and an umbrella would be helpful, too.
  • Bring some more sunscreen. Remember, you’ll be on the equator and the strength of the sun’s rays are magnified.

Travel & Safety Tips

There is limited medical care on the island and no facilities for acute cardiac or surgical care. People with serious illnesses will need to be transported to the Ecuadorian mainland.

It’s important to get your health checked and your vaccinations updated before you travel. The Centers for Disease Control and Prevention offers health information for visitors to the Galapagos Islands.

It’s very unlikely you’ll have to worry about crime and petty theft while exploring the Galapagos Islands. You should still take the proper security measures for any vacation travel, such as avoiding overt displays of wealth and carrying a photocopy of your passport at all times.

Keep in mind, travelers land in Ecuador first, either Quito or Guayaquil, then travel by air to Galapagos (there are no direct, international flights to Galapagos). You will land on one of two islands: San Cristobal or Baltra. The U.S. Department of State gives Ecuador a Level 2 rating, Exercise Increased caution due to crime and civil unrest. In October 2019, there were several instances of demonstrations with road blockades. You can access crime and safety reports about Ecuador from the Overseas Security Advisory Council.

Other travel and safety suggestions include:

  • Visitors will need a mandatory Galapagos Transit Control Card, which explicitly requires proof of onward travel out of the Galapagos Islands.
  • Do not bring any fruit, vegetable or plants of any kinds. Wash and inspect the soles of your shoes and any outdoor gear/camping equipment to eliminate seeds and spores.
  • Watch for weather alerts and monitor local media for updates, as the area does have hurricanes and tropical storm force winds. There are also 30 potentially active volcanoes in Ecuador.
  • Because you are on an island, ensure you travel with reliable communications equipment, test your cell phone upon arrival at your destination, and keep it fully charged.

Headed to Galapagos? We’ve done all your travel research

Global Rescue in-house experts build custom destination reports covering everything from currency and common scams to travel health and personal security advice.    

Free Destination Report

If you’re planning to travel to the Galapagos Islands, a Global Rescue travel membership is a perfect way to travel prepared. Click here to learn more.  

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Mission Brief

Every day Global Rescue personnel are involved in medical, security and travel operations worldwide. Here are highlights from some of our most recent operations in various locations.

Every day Global Rescue personnel are involved in medical, security and travel operations worldwide. Below are highlights from some of our most recent operations in various locations. In a typical month, Global Rescue performs hundreds of operations in dozens of countries.

In October and November, we executed missions in Argentina, Austria, Belize, Canada, Chile, Ethiopia, France, Hong Kong, Italy, Lithuania, Malaysia, Morocco, Mozambique, Nepal, Nigeria, Peru, Switzerland and the United States, among others. Below is a snapshot of some of our most recent operations in various locations across the world.

Austria

Provided medical advisory for young skier who suffered a fractured clavicle while skiing on the Hintertux Glacier.

Chile

Provided security advisory and deployed operations specialists for college students studying in the region during the Chilean unrest. Supplied on-the-ground intelligence and assembled precautionary air and ground evacuation plans. Extracted tourists from locations severely impacted by civil unrest.

Lithuania

Conducted a medical evacuation for a student member who sustained a severe leg laceration while skiing.

United States

Provided medical advisory services for a member who fell 15 feet while climbing near South Lake Tahoe, California.

Hong Kong

Provided a medical advisory for a member who contracted pneumonia while travelling on business.

Nepal

Coordinated a helicopter rescue for a member exhibiting symptoms of high-altitude cerebral edema while climbing near Khare. Conducted a successful evacuation from Khare to Kathmandu.

Nigeria

Conducted a medical evacuation for a member suffering from peritonitis. Successfully transported a member from Nigeria to Beirut for continued treatment.

Peru

Coordinated a rescue for an injured member who was suffering from blindness on the Quelccaya Glacier at an altitude of 17,300 feet.

 

Global Rescue provides our clients with the world’s leading travel risk, crisis management, medical, security and evacuation services. To learn more about our services, visit us at globalrescue.com or call 800-381-9754.

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5 Crowd Safety Tips for the Holidays

Whether you’re heading to a shopping mall to pick up gifts or celebrating the season at a holiday festival, it’s important to know how to keep yourself safe.

From the famed Christmas markets in Germany to tree lightings in London and holiday festivities in scores of other cities worldwide, the holidays bring opportunities to celebrate the spectacles of the season. If you are traveling this year, you may find yourself among hundreds, even thousands, of revelers enjoying the thrills, sights, and sounds of those celebrations.

Large crowds and open spaces can also contain dangers and hazards for which you should plan ahead and be prepared. Whether you’re heading to a shopping mall to pick up gifts or celebrating the season at a holiday festival, it’s important to know how to keep yourself safe.

Here are five crowd safety tips for the holidays from Global Rescue’s security and medical operations personnel.

1. Do your homework

Before you go to a concert hall, stadium or other venue with large crowds, browse the event venue’s website. Look for a map or directory and make note of the stairs, elevators, ramps and exits near your seat. If you are with a group, identify two potential “rally points” where you can gather if you are separated. Cell phone service might be disrupted, especially if there’s an incident, so find two spots that are easily found a distance away from the venue. Make sure they are well-lit and not impacted by the crowd.

2. Expect the unexpected

Should an incident take place requiring evacuation of the venue, it may not be possible to take the most direct route back to your transportation. Prepare to walk longer distances than anticipated and be able to walk quickly or run.

Wear comfortable, closed-toe shoes – not flip-flops. Bring proper clothing — jacket, raincoat, hat, gloves — not just for the event but, more importantly, for unexpected situations and wait times in unsheltered areas. Enter the venue with a charged phone and consider taking a spare external charger as well.

3. Stay together inside the venue

If anyone in your group is leaving their seat during the event, they should do so in pairs. Tell others in the group that you’re leaving and be specific: “Jane and I are going to get another pretzel from the vendor outside zone M410. We’ll be back in 10 minutes and have our phones. We’ll let you know if we get delayed.”

4. Understand incident response

If there is an incident and unless you’re in imminent danger, stay where you are. Avoid rushing to an exit and getting caught up in a large and panicky crowd.

If you’re forced into a crowd, stay near a wall and walk purposefully, making sure you do not trip and fall. Use your predetermined rally points to collect your group. Having the additional point outside the venue will be helpful in a forced evacuation if authorities do not permit waiting at an inside rally point.

5. Stay Alert

Minimize your cell phone screen usage in crowds. Maintain situational awareness at all times and be prepared to take action if needed.

Global Rescue provides medical and security evacuation and advisory services, like these crowd safety tips for the holidays, to travelers every day. Click here more information on membership options.

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Heart Attack on the Open Seas

What do you do when you live on a boat and have a heart attack? Call Global Rescue for medical advisory and evacuation services.

Tim McCarthy looks forward to the day when he can live full time on his boat in the crystal waters around Saint Vincent and the Grenadines.

It won’t be too long from now, he says.

But just over a year ago, he came close to losing that dream when he had a heart attack while vacationing on his boat.

“Get to a clinic right now”

Prior to the vacation, McCarthy said he hadn’t picked up on how the stresses of managing and then selling, his own business had weighed on him. But what happened on his boat made the impact of that stress crystal clear.

The chest pains started around 7:30 p.m. and continued through the night. By the next morning, they pulsed through his back and down his left arm. When McCarthy voiced his concern, his travel companion said, “You need to get to a clinic right now.”

When they arrived at Beckway Hospital in Bequia Island, it was clear something was wrong – but more advanced cardiac care was imperative. So along with his travel companion and a nursing assistant, McCarthy was evacuated by ferry boat to Milton Cato Memorial Hospital, near the capital city of Kingstown.

That’s when McCarthy’s travel companion called Global Rescue. Global Rescue met McCarthy at the hospital and he felt immediate relief when the team arrived. “They were so professional and encouraging,” he said.

While stable at the hospital in Kingstown, Global Rescue worked with McCarthy and his travel companion to coordinate transport options. Given the seriousness of his condition he was still in need of more advanced cardiac care that neither hospital offered.

He was taken to a Miami hospital where he stayed for three days. The doctors told him that he had two cardiac events over the course of 12 hours. He was lucky to be alive.

A Membership Worth the Money

“A lot of people take chances,” he said. “But they don’t really know how much it could cost them to not be protected during an accident.”

In McCarthy’s case, it could have cost him tens of thousands of dollars — or his life.

Global Rescue memberships start at $119 — a minor cost compared to the advantages of being prepared in case of an emergency — especially when medical evacuations could cost more than $100,000. Global Rescue memberships include evacuation services at no additional cost to you. Click here to learn more or email us at memberservices@globalrescue.

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Digital Security While Traveling

Ensure your digital security while traveling with advice from our Global Rescue experts.

You use strong passwords, anti-virus software and due diligence to protect yourself from malicious attacks that could harm your home computer. But what can you do when you travel?

When you’re in a strange place with unknown threats, how can you keep yourself safe when you aren’t in the comfort and security of your own home?

It’s a big issue for businesses, organizations and individuals.

According to CyberSecurity Ventures, damage related to cybercrime is projected to hit $6 trillion annually by 2021. This includes phishing schemes, malware, ransomware attacks and cyber invasions.

To ensure digital security while traveling, Global Rescue experts offer the following advice to travelers.

Have a digital safety mindset

While traveling in a foreign country, it is generally safe to assume government organizations, criminals or both could be targeting your private information and monitoring your online behavior. While this may not always be the case, it will make you more aware of what you’re doing on your phone or your computer. Authorities will rarely confront a traveler regarding their online behavior, but you should still protect your privacy and prevent the compromise of any sensitive information.

Research your destination

Conditions can range widely in terms of privacy of electronic communication. In some countries, comments made on social media can result in fines, arrests or additional questioning or scrutiny during customs screening. It is always safer to avoid making any political, social, religious or other controversial comments online while traveling and, in some cases, even before travel.

Understand your unique risk profile.

For instance, if you are a journalist traveling to an illiberal country to report on a controversial topic, you may be more susceptible to monitoring or hacking attempts. You may need to take more precautions, whereas if you are a tourist going to a Western or democratic country, the risks will be significantly less.

Update your electronics.

Phishing attacks are getting more and more sophisticated. Ensure virus detection software is present and up to date on all devices, including Windows-based smartphones and tablets.

AARP suggests travelers think about cybersecurity this way: “Would you leave your Social Security card out on the seat next to you?” Erase all unneeded documents and personal photos from devices before travel. Delete apps that might include personal information (like a banking app).

Download a commercial “secure deletion” program or utilize the “secure empty trash” feature on a Mac. Remember, even if data is deleted using the recycle bin, it can still be retrieved. It doesn’t hurt to clear your browser history as well.

Password protect all devices.

Utilize a different password for each electronic device. Consider storing all work files in an encrypted container located on a removable storage device that is secured when not in use, or store data on the cloud rather than on your device. There are apps that equip your browser to automatically use HTTPS (S indicates secure) rather than HTTP.

Consider Two-Factor Authentication.

Two-Factor Authentication is more secure because it requires a knowledge factor (a password) and a possession factor (something the user has or receives). For travelers, this could be a time-sensitive code delivered by SMS or a code generated by an authenticator application.

Maintain a low electronic footprint.

Limit or avoid social media activity while in-country, which can reveal personal information, location and other sensitive information. Maintain private settings on all profiles. Some experts even suggest temporarily deleting social media apps from your phone. Ensure location tracking mechanisms on your phone are disabled.

Maintain control over electronics.

To the greatest extent possible, maintain control over all electronic devices (cell phones, tablets, laptops, etc.) by keeping them with you at all times. If this is not practical, use the hotel room safe to store electronic devices.

Utilize a hardline internet connection.

Do not connect to public or unsecured Wi-Fi networks at airports, train stations and other public areas. Wi-Fi connections are easily monitored or hacked by third parties. If wireless connectivity is essential, utilize a virtual private network (VPN) and do not conduct sensitive business, such as online banking. Consumer Reports warns travelers to be wary of free Wi-Fi.

Less email is better.

Do not send any emails while overseas on any private or personal issues that can wait until you are home. Alert friends and family of your trip before you leave and make sure they do not send you any sensitive information while you are traveling.

Beware of unknown flash drives.

Never plug an unknown USB flash drive into your computer or other device. Do not charge a phone or other device with a USB unless it is connected directly to an electric outlet.

Avoid outlets.

Consider an external battery charger so you do not have to connect your device to outlets. There are portable battery chargers that provide 15 hours of power to laptops and cell phones.

Global Rescue provides medical, security and intelligence services, like digital safety tips, to travelers every day, all over the globe. Click here to learn more about Global Rescue memberships.

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Help in Paris

Retired registered nurse Linda Quinn knows firsthand how complicated a catastrophic situation abroad can be. Little did she know, her first experience using Global Rescue wouldn’t involve a catastrophic incident.

Retired registered nurse Linda Quinn knows firsthand how complicated a catastrophic situation abroad can be.

“Being in the field I was in, I had a number of patients throughout the years who I needed to help repatriate to other countries,” Quinn said. “I worked with different companies through the years and when patients would think, ‘Oh I have this great travel [protection] plan,’ I would call and usually it wasn’t anything close to what the patient thought they had.”

Having learned of Global Rescue during her pre-trip research, the certified case manager was impressed with what she found. When planning an annual summer trip to Asia to visit their son and daughter-in-law, Linda and her husband enrolled in a Global Rescue travel services membership.

“We always thought of it as a travel plan for catastrophic things, like if my appendix was going to go or some other major catastrophe,” she said.

Little did Quinn know, her first experience using Global Rescue wouldn’t involve a catastrophic incident.

Two years after her retirement, instead of their usual summer trip to Asia, the Quinn’s decided to take a month-long trip to Europe with the whole family.

The trip took an unexpected turn when Linda missed a step and fell at their London rental.

“I hit my head pretty hard and ended up with stitches and a trip to the emergency room there,” Quinn said.

In an English-speaking country, Quinn felt comfortable taking an Uber to the emergency room to get stitches and felt well enough to head to Paris, France for the next stop on their trip.

While in France, she needed to get her stitches removed and soon realized she might have a small problem as she does not speak French.

“That’s when I realized I was going to reach out to Global Rescue to help me find bilingual medical care to get the stitches out,” Quinn said. “I was in an area where I really wanted to be sure that wherever I went, I was going to be able to communicate with the medical providers.”

Immediately, Global Rescue got to work locating a few nearby options.

“I was so impressed – that for kind of an everyday thing you could handle easily at home, when you’re in a country where there is a language barrier, how helpful Global Rescue was,” Quinn said.

As gracious as she was to quickly receive a list of options, it was the quality of the service she received that left the biggest impression.

“I was so impressed with the communication and the professionalism, for something minor, I was treated as if I had a major catastrophic issue,” she said.

After successfully having her stitches removed, Quinn and her husband continued to Barcelona, Spain before a few friends flew in to join them for a Mediterranean cruise to round out their trip abroad.

As an annual member, Quinn says she talks about Global Rescue two to three times per week.

“We know a lot of people who travel and they don’t realize how beneficial a service like this can be,” Quinn said. “And how comforting it was once I started communicating with them. The team at Global Rescue was back and forth with me, following along until I was at the point where I said, I can take it from here.”

Quinn has even purchased memberships for both her son and daughter, with plans to continue renewing in the future.

“I highly recommend it to people,” Quinn said. “I was very impressed and I have a high standard from my previous work.”

Global Rescue memberships include personalized advisory services, 24/7 emergency assistance and evacuation services at no additional cost to you. To learn more about memberships, click here.

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Health & SafetyTravel
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When the Flu Strikes While on Business Travel Abroad

Traveling with the flu? Global Rescue experts offer some advice for a hotel room recovery.

The 2018-19 flu season was the longest in a decade — 21 weeks according to the Centers for Disease Control and Prevention (CDC) — and included two waves of flu viruses (H1N1 and H3H2) back to back. The flu season is unpredictable and flu viruses are constantly changing, so no one knows what the severity will be in 2019-20. The CDC tracks flu activity on its website starting in late fall.

Unlike the common cold, the flu comes on suddenly and typically with more severity.

“It hits you like a sledgehammer,” says Elite Medical Group (EMG) Medical Director, Dr. Claudia Zegans.

Symptoms can include fever, body aches, headache, fatigue, sore throat, runny nose, cough and sometimes gastrointestinal disturbance.

It’s easier to care for yourself when you’re at home. You can camp out on the couch or climb back into bed, surrounding yourself with tissues, cough drops, Ibuprofen or acetaminophen and plenty of liquids to drink. You can reach out to your own health care provider for guidance if your symptoms are severe or you have a chronic health condition that puts you at higher risk for flu complications.

But when you are traveling, the flu could quickly become life-threatening. If you find yourself in a hotel room instead of your living room, Global Rescue offers these flu remedies while on business travel abroad.

Before you go.

Travelers should get a flu vaccine to protect themselves before traveling. According to the CDC, the flu vaccine used in the Northern Hemisphere usually protects against the main viruses circulating in other parts of the world.

Global Rescue and EMG recommend all travelers have a pre-travel health consultation with a travel health care provider four to six weeks prior to travel. Such a consult is even more important for pregnant travelers, globetrotters with asthma or diabetes, older adults, children under five and people with a weakened immune system.

In addition to recommending flu vaccination, your doctor may consider providing you a supply of anti-viral medication, particularly if you are traveling to a part of the world where access to reliable health care and medications may be a concern.

Stay in your room.

The flu virus can spread up to six feet away when someone coughs, sneezes or talks — so stay in your room and away from others.

“Most healthy adults are infectious beginning one day before symptoms develop and up to seven days after becoming sick,” Zegans said. “Symptoms start one to four days after the virus enters the body. That means that you may be able to pass on the flu to someone else before you know you are sick, as well as while you are sick.”

The CDC recommends avoiding contact with others for at least 24 hours after your fever is gone.

Hydrate.

Just a slight rise in body temperature increases your metabolic rate. Not eating or drinking can lead to dehydration, so it’s important to drink plenty of fluids. If you catch the flu while traveling, skip the juices and sports drinks and opt for decaffeinated teas or water with lemon.

Manage the symptoms.

Need to have some relief from fever and body aches? Sinuses clogged so much you can only breathe through your mouth? Use the over-the-counter medicines that work the best for you. They won’t cure you from the flu but they will ease some of the discomfort.

Remember to double check the countries on your itinerary for restrictions on bringing medications in. Some countries even ban commonly considered routine cold and flu remedies such as pseudoephedrine. Learn more about traveling with medications in our recent post.

Sleep.

PassportHealth provides advice on how to deal with the flu while traveling. One basic — but important — tip is to nap and give your body the rest it needs.

Practice good hygiene.

Wash your hands often with soap and water if possible. Use an alcohol-based hand rub if soap is unavailable or water is unsafe. Disinfect frequently used surfaces like faucets and doorknobs. (This can also help you avoid germs and viruses on an airplane, according to SmarterTravel.) Avoid touching your nose and mouth and cover your nose and mouth with a tissue when you cough or sneeze.

Visit the doctor.

You may be doing all the right things to combat the flu, but the symptoms are lingering. It’s time to contact a doctor. If the hotel doesn’t have one on staff, the International Society of Travel Medicine offers a global database of their members and travel clinics around the world. You can also contact the U.S. Embassy or consulate websites for a list of doctors and hospitals in the country you are visiting. If you are a Global Rescue member, simply contact our operations center for immediate assistance 24/7/365.

Bring the doctor to you.

You’re supposed to stay in place so you don’t spread germs to others — making the flu a good time to take advantage of telemedicine options.

“You don’t always have to go to the clinic to test for flu,” Zegans said. “The CDC has developed a good set of clinical diagnostic criteria for health care providers to follow, so telemedicine doctors don’t necessarily have to have a test result in order to treat.”

Rebook your flight.

The comfort of your home is calling you, but air pressure can create unpleasant symptoms if you are flying while congested, according to an article in Travel + Leisure. Rebook your return so you don’t extend your illness and infect others — it’s the advice we gave Global Rescue member Lucas Hanna when he came down with the flu while on business in Norway.

Global Rescue members traveling with the flu can access advisory services 24/7/365 from our operations centers staffed by critical care paramedics and nurses.

“Before the morning was over, Global Rescue had researched and contacted the doctor, the local hospitals, my hotel, and called my cell and room to see how I was doing and if they could help,” Hanna said. “I was very pleased with the professionalism and promptness of the Global Rescue personnel.”

TotalCare memberships offer the same services as a travel membership, but also provide members immediate access to a team of medical experts. Real-time video consultations and treatment are available on the phone, on the web or through the My Global Rescue Mobile App†. Click here to learn more.

©2019 Global Rescue LLC. TotalCare and the TotalCare logo are service marks of Global Rescue LLC. All Rights Reserved. Global Rescue LLC provides technical and administrative services to Elite Medical Group, P.C. (“Elite Medical”), a professional corporation owned by licensed physicians that employs or contracts with physicians licensed to practice medicine where medical services are provided. It is not guaranteed that a prescription will be written, nor will any DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse, be prescribed or provided as a result of a TotalCare consultation. Elite Medical physicians reserve the right to deny care for potential or actual misuse of services.

† The Global Rescue Mobile App is designed for operation on the current versions of Android and iOS operating systems. Availability of services is subject to your equipment compatibility, connectivity and signal in your location. There is no guarantee that all features and functionality will be available in your location. Use and availability of the Mobile App is subject to your service provider’s plan and may be subject to additional fees from your provider.

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On the Ground in Chile

A million demonstrators took to the streets in Santiago, Chile, while dozens of smaller protests were taking place throughout the South American country. Tourists like Ricardo Siman were caught up in the civil unrest and…

A million demonstrators took to the streets in Santiago, Chile, while dozens of smaller protests were taking place throughout the South American country.

Tourists like Ricardo Siman, CEO of a chain of department stores and three family members, were caught up in the civil unrest.

“We were in Punta Arenas (in southern Chile) going to evening church services. When we came out of Mass we saw soldiers fire water cannons at protesters and then they started firing tear gas to disperse the demonstrators. We saw the turmoil was growing. So we made it back to our hotel and made plans to fly out the next day, first to Santiago and then Atacama, but all the flights were canceled because the airport was closed.”

Students from Tulane University and Middlebury College were spread throughout the country engaged in study abroad programs. The Chilean disturbances had reached some students and education officials, like Alessandra Capossela, the Assistant Director for International Programs at Middlebury College, who grew concerned.

“A student reported seeing protesters getting tear gassed, but we weren’t certain of the severity or scale of the event. But then reports from our staff in Chile and Global Rescue confirmed something much bigger was going on,” she said.

ChileanProtests1

Global Rescue intelligence experts were tracking the Chilean developments closesly and keeping members and clients, like Siman and the schools, up-to-date.

According to Matt Napiltonia, Global Rescue’s operations manager (and former Navy SEAL), “we looked at accessibility into the region. There were disruptions at the international airport so we had to develop contingencies because before we could help anybody, we’d have to get ourselves in.”

That’s when things started to move quickly.

“This was not something we could be reactive to. We have to be proactive and put some guys forward. Get in while we can and if it gets to a point where things escalate and meet the evacuation triggers then we are there in place ready to execute,” Napiltonia said.

Middlebury College’s Dean of International Programs, Carlos Velez, was surprised when he asked Global Rescue leadership how much time would be needed to deploy once a decision is made.

“My expectation was Global Rescue would say a couple of days. They said, ‘One hour.’ They couldn’t see it but I was doing a little dance in my office. It was so much better than I expected. It was amazing.”

Global Rescue specialists knew the situation was fluid, but they needed to assess the levels and patterns for potential escalation. They also needed to provide a credible perspective to stakeholders so members and clients could make the right decision for themselves.

Siman got just what he needed.

“I called Global Rescue and spoke to Operations. They stayed in contact with me regularly, sometimes hourly, keeping me and my family situationally aware and safe. The next day Global Rescue arranged for me and my family to fly out of Chile on a private aircraft from a regional airport and ultimately out of the country to Buenos Aires,” he said.

But the plan for Siman was unique since he was at the extreme southern tip of Chile. For the members closer to the capital city, it was different.

Ground truth was needed in Santiago.

“We were walking in and around the areas of potential unrest as well as the streets away from the protest convergence points, like Plaza Italia. We could see where there was fire damage and broken glass from damaged windows. But rather than repairing anything, people were reinforcing. They weren’t fixing anything; they were bracing for more. They were erecting barricades,” Napiltonia said.

Constant planning was required for the most likely developments. How and when to round up all the members was a core mission that needed to be formulated, whether it was needed or not. The students, for now, were safely away from the larger demonstrations in central Santiago. Half a dozen of them were residing on the outskirts of the capital city. Several others were distributed 70 miles away along the coast near Valparaiso. Another cluster were 310 miles south near Concepcion.

“You can’t just have one plan. You need to have secondary and tertiary plans in place. We developed redundant air providers and ground options. Just in case,” Napiltonia said.

Regular communications kept everyone informed and calmer.

ChileanProtests2

“Once Global Rescue made the decision that they were going to go to Chile there was definitely a feeling of relief just to know they were going to be that much closer,” said Middlebury College Associate Dean of International Programs, Liz Ross. “It was reassuring to the parents as well to know we had this resource in Global Rescue. That was comforting for them,” she added.

Ultimately, no evacuations were triggered because the on-the-ground intelligence painted a clearer, local picture for school officials to judge.

“What you get from the State Department is a very general assessment for the entire country. But to have Global Rescue go down there and give you the specifics of the roads, the city and the towns and to say we know where everyone is and if we have to get them out we know exactly where to go and what to do – well, it was amazing. If we didn’t have that then we might have jumped the gun,” Velez said.

Global Rescue is the world’s leading membership organization providing medical, security, evacuation, travel risk and crisis management services. Learn more here.

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Health & Safety
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What’s in your wilderness first aid kit?

Global Rescue offers five recommendations to turn a commercial first aid kit into a wilderness first aid kit. 

While it is impractical to pack for every single contingency, it is possible to create a small, packable wilderness first aid kit full of highly useful items that takes up very little space in your “go” bag.

An easy starting point is to purchase an off-the-shelf product. A commercial first aid kit will contain the items you need to treat minor travel illnesses and injuries. Blisters, minor soft tissue injuries (scrapes and cuts), orthopedic injuries (ankle sprains) and stomach ailments are the more frequently encountered issues. Global Rescue has customized its own list of must-have items over the years for packing an everyday, travel-friendly first aid kit.

For trips to a wilderness setting, you should augment a commercial first aid kit with other items, namely medications and more bandaging materials.

“You can buy a commercially available first aid kit, but a lot of the times it has only very basic wound care equipment. You get a bump or scrape, that’s great,” says Jeff Weinstein, Medical Operations Supervisor at Global Rescue, “but if you have more serious situation, you really need to flesh out these kits. Determine how remote you are going and what the resources are around you. Then make your kit specifically for that trip.”

“Also determine what your training level is,” says Dave Keaveny, Medical Operations Specialist. “You don’t want to pack a first aid kit with a bunch of gear that you don’t know how to use.”

What should you include in a wilderness first aid kit? Here are five items the experts at Global Rescue recommend adding to a commercial first aid kit to turn it into a wilderness first aid kit.

A tourniquet.

“The injury that will kill you the soonest: bleeding out within minutes if you hit the right artery,” said Weinstein, a critical care paramedic with an Advanced Wilderness Life Support (AWLS) certification. “You should always have a commercially available tourniquet with you. Don’t buy the cheap ones. It needs to have some kind of support, some steel in there, called the windlass of the tourniquet.”

A splint.

“Do not walk on a fractured extremity unless it is splinted. That is a really good way to turn a fracture into a life-threatening emergency,” Weinstein said. He recommends adding a SAM splint to a commercial first aid kit. “It rolls up, it’s in a nice little ball, you can unroll it, fold it in half and you don’t even know it is there.”

Over-the-counter medications.

Adding a few common medications to your wilderness first aid kit might prevent a simple illness from ruining your trip to the wilderness. “In a remote place, traveler’s diarrhea or a really bad case of food poisoning can become an emergency,” Weinstein said. “Bring things like Ibuprofen to treat headaches and mild pains, Tylenol for fevers, Imodium and electrolyte packets. You don’t just need to drink water when you are dehydrated; you need to replace your electrolytes.”

A compass.

Keaveny, an advanced wilderness EMT, recommends adding a navigation compass, a map — and the knowledge to use both. Weinstein agreed. “Everyone will have their own preferences. I prefer a military grade lensatic compass,” he said. The most important part is training with it and making sure you know how to use it.”

A Global Rescue Membership.

If you have an illness or injury in the wilderness and your wilderness first aid kit is not enough, help is just a phone call away for Global Rescue members. Learn more about Global Rescue’s travel protection service memberships by clicking here.

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Global Rescue Joins the #GivingTuesday Movement

To honor Glen Doherty — and help other current and former special operation professionals and their families, ease the transition from military life — we’ve joined the Giving Tuesday movement to support the Glen Doherty…

Even after his SEAL classmates retired, Glen Doherty continued to opt-into deployments. It was, in part, because he loved everything about his Navy SEAL deployments, but also because he could not find the right job.

Doherty found a home at Global Rescue as an operations specialist. Global Rescue welcomed Doherty’s expertise in medical and security evacuation services and he was part of a team that rescued members from the point of illness or injury for any serious medical emergency. He later worked as a government contractor and was killed in the terror attacks on the U.S. Consulate in Benghazi, Libya.

“Before his death, Glen worked with us for several years. He was an outstanding guy and a joy to work with,” said Dan Richards, Global Rescue CEO.

To honor Doherty — and help other current and former special operation professionals and their families, ease the transition from military life — Global Rescue will join the #GivingTuesday movement to support the Glen Doherty Memorial Foundation (GDMF).

“We are honored to continue Glen’s lasting memory by donating 10 percent of new membership proceeds during Giving Tuesday to support the GDMF,” Richards said.

On Tuesday, Dec. 3, Global Rescue will donate a portion of new membership proceeds to the Glen Doherty Memorial Foundation (GDMF). The GDMF provides scholarships for current or former special operation professionals and their families to be used for traditional education, vocational and non-traditional training.

“Our mission is to help special operations professionals transition out of the military and back into civilian life by means of education and vocational scholarships,” said Kate Quigley, Doherty’s sister and GDMF President. “We’ve been lucky enough to find amazing candidates to become scholarship recipients. A lot of our scholars go back to school to earn degrees and certifications in medicine, business, flight school, law enforcement, cybersecurity and more.”

Dave Dauphinais, a former Navy SEAL, used his scholarship to complete degrees at Harvard’s School for Public Policy and the Tuck School of Business at Dartmouth.

“The financial benefits absolutely provided for my family in a way that I would not have been able to manage on my own,” Dauphinais said.

David Nicastro, a former Marine who was selected to the Second Fleet Anti-Terrorism Security Team Company, was twice awarded a GDMF scholarship.

“I was in a similar type of work as Glen and I was awarded the scholarship two years in a row while I attended and then graduated from the Massachusetts State Police Academy,” Nicastro said.

These are the stories that make GDMF so important to special operations professionals — and their families.

“Glen believed that life should be earned by hard work and hard play. He believed that we should celebrate the beautiful world that we live in and recreate as much as humanly possible,” Quigley said. “Through this foundation our goal is to pay it forward, spreading Glen’s love and passion for life to as many individuals as possible.”

Paying it forward is also important to Global Rescue.

“Philanthropy with a focus on children, the environment and our veterans, is a major component of how we at Global Rescue expresses our values and our gratitude,” Richards said. “Participating in Giving Tuesday and supporting the Glen Doherty Memorial Foundation is one of the many ways we are there when it matters most – for our employees, members, partners and local community.”

Join Global Rescue

Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis since 2004.

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Global Rescue’s Holiday Gift Guide for Travelers

Are you making your list and checking it twice? Instead of including the usual electronics on your holiday wish list, consider the gift of travel.

Are you making your list and checking it twice? Instead of including the usual electronics on your holiday wish list, consider the gift of travel. Of course you might need to purchase some additional items to make your trip safe and healthy, so we asked our members and employees for their recommendations to compile a list of some of the best travel gifts.

Here’s a list of 14 must-have gifts for people who love to travel.

1. American Alpine Club Membership.

If you save on gear and clothes, you’ll be able to spend more money actually doing what you love: climbing. That’s the thought behind an American Alpine Club Membership. Members can access national discounts on lodging, clothing brands, guide services and gym memberships. A regular AAC membership is $85. There are options for student, military and family memberships.

2. Outdoor Research Splitter Gloves.

Global Rescue Safe Travel Partner Kel Rossiter of Adventure Spirit Rock+Ice+Alpine Experiences recommends these “crack climbing gloves” to his client-climbers. Eliminating the need for tape, the Splitter Gloves wrap suede and non-slip synthetic leather around the hand, holding in place with finger loops and a wrist attachment.

3. Iridium satellite phone.

If you are traveling in an urban area, your cell phone is sufficient. But if you’re going remote — or there’s an unexpected event where cell phones aren’t an option — you may want to purchase a satellite phone as a backup communication device. Harding Bush, associate manager of operations at Global Rescue, recommends an Iridium satellite phone. This is one of the best travel gifts you can purchase for adventure enthusiasts.

“There are a few different satellite systems but Iridium is the only one that truly has worldwide coverage,” Bush said. “The Iridium satellites are low earth orbit, so the satellites fix on the phone rather than the phone having to remain stationary and fix on the satellites. With an Iridium phone you can walk, drive, sail and fly and still maintain communications.”

Global Rescue also has a helpful breakdown of the different types of satellite phones.

4. Environmental protection for cell phones.

Extreme cold and shifts in temperature can damage and affect the functionality of your phone and its battery life.

“Most smart phones were designed to operate in temperatures above 32 degrees Fahrenheit,” Bush said. “There are numerous products available that resemble wetsuits or sleeping bags for your phone. These will enhance the battery life and functionality of your phone in extreme cold weather.”

Two on his list: a Pelican hard case and an OverBoard waterproof soft case.

5. Buff Multifunctional Headwear.

It’s a cap. It’s a hair tie. It’s a neck warmer. It’s a headband. Buff Multifunctional Headwear can be worn 12 different ways so you can adapt its use to your environment. The fabric, made from recycled bottles, is a moisture-managing microfiber that is wind resistant and controls odor.

6. Luggage Forward.

Send bags right to your stateroom on a cruise ship. Have your skis waiting for you on the slopes. With Luggage Forward, you can ship your luggage — or skis, snowboards, bikes, golf clubs and more — directly to your destination, even overseas. (The electronic customs management system submits all the required forms for you.) You’ll receive a notification when your bags arrive. Pricing depends on weight and destination, but Luggage Forward offers a handy price estimator online.

7. The gift of travel.

Give the gift of travel with &Beyond’s Travel Vouchers for Africa, Asia or South America. You can purchase vouchers in any denomination (minimum value of $100) and they will be delivered to you via a PDF email attachment. WHOA Travel also offers gift cards for the adventurous woman in your life. Any denomination can be purchased and applied to a WHOA Adventure, such as exploring Machu Picchu or standing on top of Africa’s highest mountain.

8. A wrist mounted GPS.

Want to know where you are at all times? A member of Global Rescue’s operations team never travels without his wrist mounted GPS. He recommends Garmin’s Fortrex 401 “because there is nothing to plug in while you are out in remote or austere environments. I just roll some extra triple AAAs in my bag when I’m going out for four days,” he said.

Another option is the Garmin Instinct Rugged GPS Watch, offered by L.L. Bean. It is built to military standards and has GPS, GLONASS and Galileo global navigation satellite systems to track your location.

9. Good Day Chocolate.

It can be hard to get a good night’s sleep while traveling. Doctor-founded company Good Day Chocolate offers a sleep chocolate supplement made with fair-trade milk chocolate, coloring from fruits and vegetables and non-GMO ingredients. Each piece has one milligram of melatonin – you can take one to two pieces 30 minutes before bedtime for a good night’s sleep. Who knew chocolates could be one of the best travel gifts? Individual boxes for travel are available and, during the holidays, a Travel 4 Pack box and an Athlete 4 Pack box.

10. Toughshell Waterproof Upland Jacket.

This is one of Orvis’ toughest, most technical, waterproof jackets. It stands up to briars, brush, switch grass, thorns and withstands any weather Mother Nature offers: wet, windy and snowy conditions. Reviewers applauded the Upland jacket’s design for hunting enthusiasts: spacious shoulder room, adjustable open wrist outlets and well-placed pockets.

11. Atlas Obscura: An Explorer’s Guide to the World’s Hidden Wonders.

Atlas Obscura, updated in October 2019 with 97 new destinations and 12 new city guides, is chock full of breathtaking photographs, natural wonders, architectural marvels and curious events. Discover wonder without leaving your home — but we can guarantee you’ll be inspired to plan an adventure.

12. Iceland Adventure.

Ker & Downey offers an Iceland Adventure, where travelers can enjoy a once-in-a-lifetime experience in Mother Nature’s playground. Soak in a geothermal spring, take a snowmobile ride on a glacier, descend into a dormant volcano, or drive a sledge with a team of huskies and a professional musher. Ker & Downey will create a luxury travel package customized to your personal travel tastes.

13. Nest Cam Indoor.

Need a second eye on your home while you are away? Consider a Nest Cam Indoor security camera. It plugs into an outlet and, once you’ve downloaded the app, sends a phone or email alert when something happens at home. If you’re in a remote area and miss an alert, you can see photos of activity from the last three hours. Nest Cam Indoor starts at $199. The Nest Cam Indoor can be one of the best travel gifts for giving you or a loved one peace of mind when traveling.

14. Global Rescue Membership.

Flu-like symptoms? Twisted ankle? For Global Rescue members, help is just a phone call away. Global Rescue’s life-saving advisory and evacuation services deliver expert help to get you back home safely. Annual travel memberships start at $329.