TotalCare PRiority, situado dentro del Doctors’ Center Hospital Orlando Health - Dorado, es una consulta médica exclusiva para socios que ofrece atención de urgencias y rutinaria inmediata y de alta calidad.
Nuestro equipo de expertos y nuestras alianzas hospitalarias proporcionan un acceso ininterrumpido a especialistas, tratamientos avanzados en todo Puerto Rico y transporte en ambulancia aérea a hospitales de la península cuando es necesario.
Cuidado Premium
Consulta médica exclusiva para socios que ofrece atención inmediata.
Acceso especializado
Acceso ininterrumpido a tratamientos avanzados en todo Puerto Rico.
Acceso de ambulancias aéreas
Transporte a hospitales del continente cuando sea necesario.
+ Descargar la aplicación
La aplicación móvil Tropical Med My Global Rescue le permite conectarse directamente a sus beneficios de Tropical Med. Es posible que ya tenga la aplicación, pero si no, le animamos a descargarla ahora.
Nuestro experto equipo de médicos y especialistas se dedica a proporcionarle una atención de primera clase.
On-Site
Consulting
Margarita Mankus, MD | Pediatrics
Dr. Mankus has practiced pediatric medicine since 2014. She most recently was a staff physician at the Children’s Medical Group of Wisconsin at Lakeside. Prior to that she was a staff physician at the Riverside Medical Group in Illinois. She completed her residency at the University of Illinois Hospital. She is a graduate of the University of North Carolina at Chapel Hill and the Ponce School of Medicine.
Gerardo Rivera Rodriguez, M.D. | Int. & Emergency Medicine
Dr. Rodriguez has practiced primary care and emergency medicine since 2001. Most recently, Dr. Rodriguez spent seven years at the Veterans Administration hospital in Eugene, OR, where he was a primary care physician. Prior to that, Dr. Rodriguez spent 16 years practicing a various hospitals in Puerto Rico, including Doctors Center Hospital, Levittown Medical Services and Metropolitan Hospital. Dr. Rodriguez received his medical degree from the Universidad Central Del Este in the Dominican Republic.
Carlos Calaf, MD | Emergency Medicine
Dr. Calaf has practiced emergency medicine for over a decade in New York and Puerto Rico. He most recently served as an attending physician at Manatí Medical Center and previously held the same role at NewYork-Presbyterian Brooklyn Methodist Hospital, where he also taught emergency ultrasound. Board-certified and fellowship-trained in point-of-care ultrasound, he has provided telemedicine services since 2018. Dr. Calaf completed his residency and transitional year at San Lucas in Ponce, Puerto Rico, and earned his medical degree from the Ponce School of Medicine and Health Sciences.
Omar Corujo Vazquez, MD | Emergency Medicine
Dr. Corujo Vazquez has practiced emergency medicine for over a decade, with experience in clinical care, medical education, and leadership. He currently serves as an attending physician at Lenox Health Greenwich Village, part of the Northwell Health System in New York City. Previously, he directed resident education in emergency ultrasound at New York Hospital Queens/Weill Cornell. Dr. Corujo Vazquez completed his residency and served as Chief Resident at the University of Puerto Rico, followed by a fellowship at Weill Cornell. He earned his medical degree magna cum laude from the University of Puerto Rico.
Anna Gaines, WHNP-BC, RN | Women’s Health
Ms. Gaines is a board-certified women’s health nurse practitioner with clinical experience in maternal-fetal medicine and diagnostic imaging. She recently completed her WHNP degree at Georgetown University, with training in prenatal care, family planning, and hormone therapy. Previously, she worked as a school nurse at TASIS Dorado and as a diagnostic sonographer in Kansas, specializing in high-risk pregnancies. She holds multiple clinical certifications and is fluent in English, Spanish, and Polish.
Edelyn Roman Galarza, RN | Nursing
Ms. Roman Galarza is a registered nurse with experience in acute care, long-term care, and home health settings. Previously, she worked at AdventHealth Celebration in Florida and held roles with Nextaff Group and Maxim Healthcare. She served as restorative nurse manager at AdventHealth Kissimmee. Ms. Roman Galarza earned her BSN from the University of Puerto Rico in Arecibo and holds certifications in BLS and ACLS.
Victor F. Cruz, RN, DNP | CNS Healthcare Leader, Critical Care Clinician
Dr. Victor F. Cruz is a highly experienced clinician, educator, and former U.S. Navy Hospital Corpsman with more than 25 years in critical care, hospital leadership, and academic instruction. He has served in senior clinical and teaching roles throughout Puerto Rico, with a focus on adult, pediatric, and neonatal intensive care. Fluent in English and Spanish, Dr. Cruz is a strong advocate for telehealth, clinical quality, and expanding access to patient-centered care. He currently leads the Dorado Health Care Initiative, driving innovation and collaboration to improve health outcomes across the region.
Margarita Mankus, MD
Pediatrics
Dr. Mankus has practiced pediatric medicine since 2014. She most recently was a staff physician at the Children’s Medical Group of Wisconsin at Lakeside. Prior to that she was a staff physician at the Riverside Medical Group in Illinois. She completed her residency at the University of Illinois Hospital. She is a graduate of the University of North Carolina at Chapel Hill and the Ponce School of Medicine.
Gerardo Rivera Rodriguez, M.D.
Int. & Emergency Medicine
Dr. Rodriguez has practiced primary care and emergency medicine since 2001. Most recently, Dr. Rodriguez spent seven years at the Veterans Administration hospital in Eugene, OR, where he was a primary care physician. Prior to that, Dr. Rodriguez spent 16 years practicing a various hospitals in Puerto Rico, including Doctors Center Hospital, Levittown Medical Services and Metropolitan Hospital. Dr. Rodriguez received his medical degree from the Universidad Central Del Este in the Dominican Republic.
Carlos Calaf, MD
Emergency Medicine
Dr. Calaf has practiced emergency medicine for over a decade in New York and Puerto Rico. He most recently served as an attending physician at Manatí Medical Center and previously held the same role at NewYork-Presbyterian Brooklyn Methodist Hospital, where he also taught emergency ultrasound. Board-certified and fellowship-trained in point-of-care ultrasound, he has provided telemedicine services since 2018. Dr. Calaf completed his residency and transitional year at San Lucas in Ponce, Puerto Rico, and earned his medical degree from the Ponce School of Medicine and Health Sciences.
Omar Corujo Vazquez, MD
Emergency Medicine
Dr. Corujo Vazquez has practiced emergency medicine for over a decade, with experience in clinical care, medical education, and leadership. He currently serves as an attending physician at Lenox Health Greenwich Village, part of the Northwell Health System in New York City. Previously, he directed resident education in emergency ultrasound at New York Hospital Queens/Weill Cornell. Dr. Corujo Vazquez completed his residency and served as Chief Resident at the University of Puerto Rico, followed by a fellowship at Weill Cornell. He earned his medical degree magna cum laude from the University of Puerto Rico.
Anna Gaines, WHNP-BC, RN
Women’s Health
Ms. Gaines is a board-certified women’s health nurse practitioner with clinical experience in maternal-fetal medicine and diagnostic imaging. She recently completed her WHNP degree at Georgetown University, with training in prenatal care, family planning, and hormone therapy. Previously, she worked as a school nurse at TASIS Dorado and as a diagnostic sonographer in Kansas, specializing in high-risk pregnancies. She holds multiple clinical certifications and is fluent in English, Spanish, and Polish.
Edelyn Roman Galarza, RN
Nursing
Ms. Roman Galarza is a registered nurse with experience in acute care, long-term care, and home health settings. Previously, she worked at AdventHealth Celebration in Florida and held roles with Nextaff Group and Maxim Healthcare. She served as restorative nurse manager at AdventHealth Kissimmee. Ms. Roman Galarza earned her BSN from the University of Puerto Rico in Arecibo and holds certifications in BLS and ACLS.
Victor F. Cruz, RN, DNP
CNS Healthcare Leader, Critical Care Clinician
Dr. Victor F. Cruz is a highly experienced clinician, educator, and former U.S. Navy Hospital Corpsman with more than 25 years in critical care, hospital leadership, and academic instruction. He has served in senior clinical and teaching roles throughout Puerto Rico, with a focus on adult, pediatric, and neonatal intensive care. Fluent in English and Spanish, Dr. Cruz is a strong advocate for telehealth, clinical quality, and expanding access to patient-centered care. He currently leads the Dorado Health Care Initiative, driving innovation and collaboration to improve health outcomes across the region.
Gail Fancher, DO | Associate Medical Director
Ms. Fancher served 30 years in the United States Air Force, achieving the rank of lieutenant colonel. She participated in over 10,000 aeromedical evacuations and completed six deployments with three forward redeployments, providing care for combat and non-combat injuries and managing medical evacuations. She earned her DO from the University of Health Sciences, College of Osteopathic Medicine, and her MPH from Tulane University. Ms. Fancher is a graduate of the University of Kansas.
Zaiga Sears, DO, MD | Associate Medical Director
Ms. Sears, a colonel in the United States Air Force, serves as medical director of the Family Health Clinic, 99th Healthcare Operations Squadron. Previously, she was chief of medical staff and a family physician at military treatment facilities worldwide. A board-certified osteopathic family physician and certified physician executive, she earned her DO from Western University of Health Sciences and her CPE from the American Association for Physician Leadership.
Claudia Zegans, MD | Medical Director
Ms. Zegans has practiced internal medicine and pediatrics at Dartmouth College and Dartmouth-Hitchcock Medical Center. She also served as an associate professor at Dartmouth Medical School and as the clinical director of the pediatric outpatient clinic. A graduate of Stanford University and the University of San Francisco Medical School, she has also studied at Harvard Business School.
Nathan Elder, MD | Emergency Physician
Dr. Nathan J. Elder is an emergency medicine physician in Manchester, New Hampshire, affiliated with Elliot Hospital. With over 20 years of experience, he specializes in assessing and treating patients requiring immediate medical attention. Dr. Elder received his medical degree from the University of North Carolina at Chapel Hill School of Medicine. He is trained to handle acute and life-threatening conditions, diagnose illnesses, and determine the most effective treatment methods.
Eric Johnson, MD | Associate Medical Director
Mr. Johnson is an expert in wilderness and altitude medicine. A past president of the Wilderness Medical Society, he has served on its board of directors since 2006. He is also a board member of the Himalaya Rescue Association and has volunteered as a physician at Mt. Everest ER, the medical tent at Mt. Everest Basecamp. Mr. Johnson is a graduate of the University of Minnesota and the University of Minnesota Medical School.
Mark Tenerowicz, MD | Associate Medical Director
Mr. Tenerowicz is an emergency room physician with two decades of experience at hospitals in Massachusetts, Rhode Island, and Connecticut. A major in the United States Army Reserve Medical Corps, he has completed three tours of duty in the Middle East, including service in Kuwait, Afghanistan, and Iraq, where he treated injuries, managed illnesses, and oversaw medical evacuations. Previously, he served as a flight physician for the University of Massachusetts Life Flight helicopter team. A Phi Beta Kappa graduate of Trinity College, he earned his MD from the Brown University School of Medicine.
Phillip Seidenberg, MD | Associate Medical Director
Mr. Seidenberg spent five years practicing medicine in Lusaka, Zambia. He was a fellow at Massachusetts General Hospital’s Center for Global Health, leading initiatives to improve healthcare delivery in Africa. Previously, he served as an attending emergency department physician at Brackenridge Hospital in Austin, Texas, overseeing patient care and teaching duties. A varsity soccer player and All-America honoree at the University of South Carolina, he earned his medical degree from Stanford University School of Medicine.
Arnold S. Seid, MD | Medical Director
Dr. Seid has over 25 years of experience as a board-certified surgeon. He has served as a clinical professor of surgery at the University of Southern California and as the chief of staff at St. John’s Hospital in Los Angeles, During his surgical career, he treated a wide variety of diseases, abnormalities, and injuries. Dr. Seid also founded Millennium Medical, which developed puncture-resistant surgical garments, and OR Technologies, a manufacturer of fire reduction systems for operating rooms. He earned his medical degree from the University of California at San Francisco Medical School and is a graduate of Tulane University.
Gail Fancher, DO
Associate Medical Director
Ms. Fancher served 30 years in the United States Air Force, achieving the rank of lieutenant colonel. She participated in over 10,000 aeromedical evacuations and completed six deployments with three forward redeployments, providing care for combat and non-combat injuries and managing medical evacuations. She earned her DO from the University of Health Sciences, College of Osteopathic Medicine, and her MPH from Tulane University. Ms. Fancher is a graduate of the University of Kansas.
Zaiga Sears, DO, MD
Associate Medical Director
Ms. Sears, a colonel in the United States Air Force, serves as medical director of the Family Health Clinic, 99th Healthcare Operations Squadron. Previously, she was chief of medical staff and a family physician at military treatment facilities worldwide. A board-certified osteopathic family physician and certified physician executive, she earned her DO from Western University of Health Sciences and her CPE from the American Association for Physician Leadership.
Claudia Zegans, MD
Medical Director
Ms. Zegans has practiced internal medicine and pediatrics at Dartmouth College and Dartmouth-Hitchcock Medical Center. She also served as an associate professor at Dartmouth Medical School and as the clinical director of the pediatric outpatient clinic. A graduate of Stanford University and the University of San Francisco Medical School, she has also studied at Harvard Business School.
Nathan Elder, MD
Emergency Physician
Dr. Nathan J. Elder is an emergency medicine physician in Manchester, New Hampshire, affiliated with Elliot Hospital. With over 20 years of experience, he specializes in assessing and treating patients requiring immediate medical attention. Dr. Elder received his medical degree from the University of North Carolina at Chapel Hill School of Medicine. He is trained to handle acute and life-threatening conditions, diagnose illnesses, and determine the most effective treatment methods.
Eric Johnson, MD
Associate Medical Director
Mr. Johnson is an expert in wilderness and altitude medicine. A past president of the Wilderness Medical Society, he has served on its board of directors since 2006. He is also a board member of the Himalaya Rescue Association and has volunteered as a physician at Mt. Everest ER, the medical tent at Mt. Everest Basecamp. Mr. Johnson is a graduate of the University of Minnesota and the University of Minnesota Medical School.
Mark Tenerowicz, MD
Associate Medical Director
Mr. Tenerowicz is an emergency room physician with two decades of experience at hospitals in Massachusetts, Rhode Island, and Connecticut. A major in the United States Army Reserve Medical Corps, he has completed three tours of duty in the Middle East, including service in Kuwait, Afghanistan, and Iraq, where he treated injuries, managed illnesses, and oversaw medical evacuations. Previously, he served as a flight physician for the University of Massachusetts Life Flight helicopter team. A Phi Beta Kappa graduate of Trinity College, he earned his MD from the Brown University School of Medicine.
Phillip Seidenberg, MD
Associate Medical Director
Mr. Seidenberg spent five years practicing medicine in Lusaka, Zambia. He was a fellow at Massachusetts General Hospital’s Center for Global Health, leading initiatives to improve healthcare delivery in Africa. Previously, he served as an attending emergency department physician at Brackenridge Hospital in Austin, Texas, overseeing patient care and teaching duties. A varsity soccer player and All-America honoree at the University of South Carolina, he earned his medical degree from Stanford University School of Medicine.
Arnold S. Seid, MD
Medical Director
Dr. Seid has over 25 years of experience as a board-certified surgeon. He has served as a clinical professor of surgery at the University of Southern California and as the chief of staff at St. John’s Hospital in Los Angeles, During his surgical career, he treated a wide variety of diseases, abnormalities, and injuries. Dr. Seid also founded Millennium Medical, which developed puncture-resistant surgical garments, and OR Technologies, a manufacturer of fire reduction systems for operating rooms. He earned his medical degree from the University of California at San Francisco Medical School and is a graduate of Tulane University.
Reserve su primera cita en
Su primera visita le garantiza una atención fluida en el futuro. Programe su visita a través de la aplicación o el portal en línea y llegue pronto con un documento de identidad oficial. Este registro hospitalario único (10-15 minutos) evita retrasos en urgencias, la clínica u otros servicios hospitalarios.
10-15 minutos
Tiempo único de registro en el hospital.
Evitar retrasos
Evita tiempos de espera posteriores en urgencias o en la clínica.
Sin este paso, los afiliados pueden enfrentarse a esperas innecesarias en momentos críticos.
+ Cómo concertar una cita
Pedir cita para la atención rutinaria es muy sencillo.
Llame al Servicio de Atención al Socio
Póngase en contacto con nuestro personal de enfermería.
Disponible de 9 a 17 horas, de lunes a viernes.
Utilice la aplicación 24 horas al día, 7 días a la semana
Elija una hora que le venga bien.
Su primera visita le garantiza una atención fluida en el futuro. Programe su visita a través de la aplicación o del portal en línea, y llegue pronto con un documento de identidad oficial. Este registro hospitalario único (10-15 minutos) evita retrasos en urgencias, la clínica u otros servicios hospitalarios.
En la página de inicio, seleccione «Prioridad TotalCare»: es la segunda opción, justo debajo de «Alerta de visita a urgencias».
Pulse «Solicitar una consulta».
Elija para qué miembro de la familia es la cita.
En la pantalla siguiente, seleccione:
«Visita hospitalaria» para una cita presencial rutinaria, o
«Consulta en línea» de telemedicina (disponible 24 / 7 en todo el mundo).
Elija «Primera visita» o «Consulta».
El calendario mostrará las horas y fechas disponibles: elija la franja horaria que prefiera y pulse «Enviar».
+ Cómo avisarnos en caso de emergencia
Si alguna vez tiene una urgencia médica, estaremos a su lado.
Así es como funciona:
1
Llegar al hospital
Diríjase directamente al Hospital Doctors Center, situado justo a las puertas de Dorado Beach, en el cruce de la Avenida José Efron y la Ruta 696.
Dirección: 900 PR-696, Dorado 00646 Google Maps Pin: FP38+RR Dorado
2
Al llegar en transporte privado (no en ambulancia)
Informe al conserje situado a la derecha de la entrada de Urgencias o avise directamente a la enfermera de triaje de que es afiliado de TotalCare PRiority. Esto garantiza que el personal de urgencias notifique rápidamente su llegada al equipo de Tropical Med para que sus médicos puedan responder sin demora.
3
Al llegar en ambulancia
Pida a la enfermera de triaje de urgencias que tome nota de su afiliación a TotalCare PRiority a su llegada.
4
Notifíquenoslo con antelación (si es posible)
Siempre que sea posible, utilice la función «Alerta de visita a urgencias» de su aplicación My Global Rescue antes o mientras se dirige al hospital:
En la pantalla de inicio, mantenga pulsado el botón «Alerta de visita a urgencias» (la primera opción de la parte superior).
Mantener pulsado el botón alertará inmediatamente al equipo de emergencias de Tropical Med para que se active y se reúna con usted en el hospital.
+ Póngase en contacto con TotalCare PRiority
¿Tiene alguna pregunta o desea más información? Póngase en contacto con nosotros hoy mismo y deje que nuestro equipo le ayude con sus necesidades sanitarias.
Nuestro equipo de atención al cliente está disponible 24 horas al día, 7 días a la semana, para responder a cualquier pregunta que pueda tener.
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LEGAL NOTICE
Aplicaciones móviles:
Las aplicaciones móviles de Global Rescue están diseñadas para funcionar con las versiones actuales de los sistemas operativos Android e iOS. La disponibilidad de los servicios está sujeta a la compatibilidad de su equipo, la conectividad y la señal en su ubicación. No se garantiza que todas las características y funcionalidades estén disponibles en su ubicación. El uso y la disponibilidad de las Aplicaciones Móviles están sujetos al plan de su proveedor de servicios y pueden estar sujetos a tarifas adicionales por parte de su proveedor. La descarga y el uso de una Aplicación Móvil de Global Rescue están sujetos a los términos de su Acuerdo de Servicios para Miembros y al Acuerdo de Licencia de Usuario Final (CLUF) aplicable.
Para las personas mayores de 85 años, el transporte médico no está incluido en la afiliación. Los afiliados mayores de 85 años pueden contratar el transporte médico a cambio de una tarifa por servicio.
Aplicaciones móviles:
Las aplicaciones móviles de Global Rescue están diseñadas para funcionar con las versiones actuales de los sistemas operativos Android e iOS. La disponibilidad de los servicios está sujeta a la compatibilidad de su equipo, la conectividad y la señal en su ubicación. No se garantiza que todas las características y funcionalidades estén disponibles en su ubicación. El uso y la disponibilidad de las Aplicaciones Móviles están sujetos al plan de su proveedor de servicios y pueden estar sujetos a tarifas adicionales por parte de su proveedor. La descarga y el uso de una Aplicación Móvil de Global Rescue están sujetos a los términos de su Acuerdo de Servicios para Miembros y al Acuerdo de Licencia de Usuario Final (CLUF) aplicable.