Need to see a doctor?

With a Global Rescue TotalCareSM membership, you get immediate access to a team of medical experts for real-time video consultations and treatment.


Want to upgrade your Global Rescue travel membership to TotalCare? Give us a call at +1.617.459.4200 or email us.



What our members are saying about TotalCare

"Our doctor did an excellent job describing what we should do."

- Cecile T.

"It’s nice to have someone taking care of you. TotalCare is a great service."

- Andrea F.


How it works*

1. Request a consultation

Access doctors 24/7, available through the MyGlobalRescue app, on the phone or on the web.**

2. Consult a doctor

Once your medical history and symptoms have been obtained, you will be placed into a live video conference with a board certified, licensed doctor from Elite Medical Group (EMG).

Dealing with a difficult diagnosis? For remote second opinions, doctors at Elite Medical Group and Partners HealthCare, the Harvard Medical School affiliate, will facilitate full case coordination, including secure transfer of medical information, expert communication and follow up.

3. Receive a treatment plan

If a prescription is required, it will be sent directly to your pharmacy of choice. Doctors can order lab work or diagnostic imaging if needed.



The doctors are the difference.

World-class EMG doctors are part of the same practice. This approach ensures continuity of care — you always get an EMG physician, which sets TotalCare apart from other services.

Anywhere in the world, anytime.

Whether it’s the middle of the night or you’re many miles from home, access is available.

No more guesswork.

ER visits can cost thousands of dollars.

TotalCare memberships are available to everyone and consults often cost less than most copays.

An urgent care consult through TotalCare costs $45.





* Global Rescue LLC provides technical and administrative services to Elite Medical Group, P.C. (“Elite Medical”), a professional corporation owned by licensed physicians that employs or contracts with physicians licensed to practice medicine where medical services are provided. Global Rescue LLC does not provide medical care. Services may be subject to restrictions based on the laws and regulations where you are located. TotalCare and the TotalCare logo are service marks of Global Rescue LLC. All Rights Reserved. It is not guaranteed that a prescription will be written, nor will any DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse, as a result of a TotalCare consultation. Elite Medical physicians reserve the right to deny care for potential or actual misuse of services. Prescriptions, lab work and imaging not permitted outside the United States.

** The Global Rescue Mobile App is designed for operation on the current versions of Android and iOS operating systems. Availability of services is subject to your equipment compatibility, connectivity and signal in your location. There is no guarantee that all feature and functionality will be available in your location. Use and availability of the Mobile App is subject to your service provider’s plan and may be subject to additional fees from your provider. The download and use of the Mobile App is subject to the terms of your Member Services Agreement and the applicable End User License Agreement (EULA).