THERE WHEN YOU NEED US MOST.
When you travel, anything can happen. When it does, you need us. Global Rescue has been a leader and pioneer in the travel services industry since our founding in 2004. We provide the finest integrated medical, security and travel assistance services available anywhere, with a team of critical care paramedics, physicians, nurses and military special operations veterans there to help you every step of the way. Our medical advisory and evacuation services include exclusive relationships with the Johns Hopkins Department of Emergency Medicine Division of Special Operations, Elite Medical Group and Partners HealthCare. Our track record has made us the chosen provider for some of the world’s largest companies, universities and nonprofits. Our mission is simple - to be there when it matters most.
Global Rescue Team
We all come to work every day with a singular purpose: to be there for our members when it matters most. Our personnel are among the world’s most skilled professionals and our medical and security teams are staffed and led by combat-experienced military special operations veterans.
Chief Executive Officer
Mr. Richards has served as the Chief Executive Officer of Global Rescue since he founded the company in 2004. He also serves as the President of Crisis Services Company, a Vermont-based captive insurance company.
In these roles, he has implemented and led risk management and crisis response services for hundreds of organizations during thousands of events worldwide. Mr. Richards has been a featured speaker on CNN, Fox News, NPR, and other major media outlets regarding crisis response, mitigation and travel risk management topics.
Prior to founding Global Rescue, Mr. Richards spent a decade in the private equity and financial services industries. He previously worked at the $1.3 billion private equity affiliate of Thomas Weisel Partners and in various positions at Thoma Cressey Equity Partners, Donaldson, Lufkin and Jenrette and Deutsche Banc Alex Brown. Over the last two decades, he has been involved in financings and private equity investments for more than 30 companies.
Mr. Richards is a graduate of Middlebury College where he played football, rugby, and was a competitive power lifter. He received his MBA from the Amos Tuck School of Business at Dartmouth College where he has served as an Entrepreneur-in-Residence. He currently serves on the board of Global Wildlife Conservation, a science-based environmental conservation organization.
Vice President, Operations
Mr. Hume is responsible for overseeing medical, security, and intelligence operations at Global Rescue. Mr. Hume spent over 20 years in the United States Army where he earned the rank of Lieutenant Colonel and led conventional, special operations and critical planning units. Key assignments included serving as an Executive Officer in the National Airborne Operations Center and the Chief Operations Officer of the 3rd Brigade 25th Infantry Division. Prior to that he served as a Company Commander in the 2nd Battalion, 75th Ranger Regiment.
Mr. Hume is a graduate of Norwich University, the U.S. Army Command and General Staff College and the U.S. Army School of Advanced Military Studies. He earned his MBA from the Peter T. Paul College of Business and Economics at the University of New Hampshire
Vice President and Medical Director
Dr. Seid joined Global Rescue in 2004 and is responsible for overseeing worldwide medical operations. His prior experience includes over 25 years as a Board-Certified practicing surgeon. Dr. Seid has served as a Clinical Professor of Surgery at the University of Southern California and as the Chief of Staff of St. John’s Hospital, a medical center on the West-Side of Los Angeles. During his career as a surgeon, Dr. Seid has treated, operated and advised on a wide variety of diseases, abnormalities and injuries.
Previously, Dr. Seid founded Millennium Medical, a developer of puncture-resistant protective surgical garments and OR Technologies, a manufacturer of fire reduction and suppressive systems for operating room environments.
Dr. Seid is a graduate of Tulane University and the University of California at San Francisco Medical School.
Vice President and General Counsel
Ms. Roth joined Global Rescue from Holland and Knight, LLP, an international law firm, where she was an attorney in the firm’s corporate litigation practice. Prior to joining Holland and Knight, she worked in the Institutional Client Group at Lehman Brothers. Previously, she was drafted to play professional soccer by the Atlanta Beat of the Women’s United Soccer Association (WUSA).
Ms. Roth is a graduate of Dartmouth College where she was an All-Northeast and All-Ivy soccer player. She received her JD with honors from the University of Connecticut School of Law. Ms. Roth currently serves on the advisory board of Soccer Without Borders, a nonprofit that uses soccer as a vehicle for positive change for under-served youth, and the Dartmouth Women’s Soccer team.
Vice President, Sales
Mr. Mailhot is responsible for overseeing sales activities worldwide at Global Rescue. He joined Global Rescue from Dyn,Inc./Oracle where he was Senior Director of Sales for the Americas and led Channel Sales, Inside Sales and Business Development Teams.
Previously, Mr. Mailhot was a Senior Director at Autodesk, Inc. and a Program Manager at Cadkey, Inc. He earned his MS in Technology and BS from Central Connecticut State University.
Vice President, Marketing
Ms. Chase is responsible for overseeing marketing activities worldwide at Global Rescue. She joined Global Rescue from OrionX where she was the Vice President for Marketing Engagement and developed digital and demand generation strategies for clients. Previously, Ms. Chase worked in marketing for nearly 20 years at Sun Microsystems and Oracle, most recently as a Marketing Director in the North America Big Data and Analytics department where she focused on partnering with the sales team to drive demand generation and increase lead conversions.
Ms. Chase is a graduate of the University of California at Berkeley. She earned her MBA at the Tuck School of Business at Dartmouth College.
Director, Response Services
Mr. Wyeth is responsible for consumer business development and implementation at Global Rescue. He joined Global Rescue from Turn Key Marketing, where he was the Vice President of Marketing. Previously, Mr. Wyeth was a Vice President at AIG Insurance where he led marketing and distribution of A&H insurance and travel non-insurance products. Prior to joining AIG, Mr. Wyeth was the Director of Global Marketing at Readers Digest where he led consumer marketing efforts in 22 countries.
Mr. Wyeth is a graduate of Dartmouth College. He earned his MBA from the Columbia University School of Business.
Senior Vice President
Mr. Richards joined Global Rescue in 2004 and is responsible for overseeing business development and special projects. His prior experience includes over 25 years as a real estate developer in various locations throughout the Northeastern United States where he identified, funded and developed real estate projects focused on the vacation, leisure and travel segments. Mr. Richards was among the first real estate developers to complete projects at major New England ski areas, including Killington Mountain and Sugarbush Mountain.
Previously, Mr. Richards worked in human resources at Citigroup Inc. and the General Electric Company. Prior to that, he served in the United States Marine Corps.
Mr. Richards is a graduate of Dartmouth College where he played rugby and rowed crew.
Senior Advisor, Information Technology
Dr. Majeed is responsible for overseeing global information technology at Global Rescue, including the Global Rescue GRID℠ next generation travel risk software platform. Prior to joining Global Rescue, he worked at UnitedHealthcare, one of the nation’s largest insurance companies, where he spent twelve years leading data warehousing and business critical software services teams. Prior to that, he was a programmer at HealthPro, a medical records and reporting company. Previously, Dr. Majeed was a programmer for the Pakistani Postal Service.
Dr. Majeed earned his doctorate in economics from Clark University and a masters degree in software engineering from Brandeis University.
Associate Medical Director
Dr. Zegans is responsible for overseeing and leading medical operations at Global Rescue. Prior to joining Global Rescue, Dr. Zegans held various positions where she practiced internal medicine and pediatrics, respectively, for Dartmouth College and Dartmouth Hitchcock Medical Center. Previously, she served as an Associate Professor at the Dartmouth Medical School and as the Clinical Director of the Pediatric Outpatient Clinic.
Dr. Zegans is a graduate of Stanford University and the University of San Francisco Medical School. She has also studied at the Harvard Business School.
Dr. Northington is responsible for overseeing and leading medical operations at Global Rescue. He is currently a Lieutenant Colonel in the United States Army National Guard serving as a Special Operations Detachment Surgeon and previously served on active duty with multiple combat deployments to Afghanistan. Dr. Northington also served as the Medical Director of the Department of Emergency Medicine at Walter Reed National Military Medical Center and as the National Capital Region EMS Medical Director for Navy Medicine.
Dr. Northington has also served as a Medical Command Physician with the Johns Hopkins Emergency Medicine Division of Special Operations supporting the U.S. Secret Service, U.S. Marshals Service, U.S. Dept. of State and the Bureau of Alcohol, Tobacco and Firearms.
Dr. Northington is a graduate of Johns Hopkins University and the University of North Carolina School of Medicine. He received his MPH from the University of Pittsburgh where he also received a certificate in Public Health Preparedness and Disaster Response.
Director, Finance and Accounting
Ms. Formanek is responsible for accounting and finance operations at Global Rescue. She joined Global Rescue from Picaboo Yearbooks where she was the Director of Finance. Previously, Ms. Formanek held senior accounting and finance positions at the Orvis Co. and was the Chief Financial Officer of AI Squared. She began her career at KPMG in the Private Business Advisory Services group and is the founder of a private accounting firm that she led for over a decade. She currently serves on the board of the Vermont Make-A-Wish Foundation and is a member of the Handel Society at Dartmouth College.
Ms. Formanek graduated from the University of Connecticut where she was an Honors Scholar.
Director, Information Technology
Mr. Kamal is responsible for global Information Technology at Global Rescue which includes software application development and IT infrastructure. He joined Global Rescue from SPS Inc., where he worked as head of software development. Previously, Mr. Kamal taught for ten years at the National University of Sciences and Technology (NUST) of Pakistan as a member of the computer science faculty and led the IBM technologies lab.
Mr. Kamal is a graduate of Punjab University Pakistan. He earned his Master’s Degree in Physics from GCU Lahore.
Director, Human Capital Management
Ms. Diamond is responsible for human capital at Global Rescue. She joined Global Rescue from Credit Suisse where she was a Director of Business Management and Communications within the IT investment bank. Previously, Ms. Diamond was a Vice President in the human resources group at Lehman Brothers. She has also worked at Time Warner Inc. where she coordinated human resources for the Atlanta Braves and Atlanta Hawks.
Ms. Diamond is a graduate of Elon University. She earned her MBA from the J. Mack Robinson College of Business at Georgia State University.
Mr. Hedges is responsible for providing legal and transactional support for Global Rescue’s worldwide operations. He joined Global Rescue from Springboard IP Counsel, where he was Founder and Managing Partner. Previously, Mr. Hedges was Senior Counsel at Activision Publishing, Inc., the world’s largest independent game publisher. Prior to joining Activision he served as Senior Corporate Counsel at TV Guide, Inc., where he led the legal services team for the company’s global publishing, interactive guidance and television network properties.
Mr. Hedges a graduate of Pittsburg State University and received his JD from the University of Tulsa College of Law.
Associate Medical Director
Dr. Ashley is responsible for overseeing and leading medical operations at Global Rescue. He is currently a Colonel in the Rhode Island Air National Guard and serves as the 143rd Air Wing Medical Group Commander. Previously, Dr. Ashley served as a the Medical Director for the Department of Family Medicine at the Brown University Alpert Medical School.
Dr. Ashley is a graduate of Brown University. He received his MD from the Brown University School of Medicine, and his MBA from the University of Rhode Island.
Associate Medical Director
Dr. Johnson is responsible for overseeing and leading medical operations at Global Rescue. Dr. Johnson is an expert in wilderness and altitude medicine. He is a past President of the Wilderness Medical Society and has served on the organization’s Board of Directors since 2006. Dr. Johnson also serves on the Board of Directors of the Himalaya Rescue Association and has served as a volunteer physician at Mt. Everest ER, the medical tent located at Mt. Everest Basecamp.
Dr. Johnson is a graduate of the University of Minnesota and the University of Minnesota Medical School.
Associate Medical Director
Dr. Tenerowicz is responsible for overseeing and leading medical operations at Global Rescue. He has trained as an emergency room physician and has two decades of experience as a practicing physician at hospitals in Massachusetts, Rhode Island and Connecticut.
Dr. Tenerowicz is currently a Major in the United States Army Reserve Medical Corps and has done three tours of duty in the Middle East. His deployments include service in Kuwait, Afghanistan and Iraq in 2002, 2004 and 2007, respectively, where he treated both combat and non-combat related injuries and illnesses and managed medical evacuation procedures and operations.
Previously, Dr. Tenerowicz served as a Flight Physician for the University of Massachusetts Life Flight helicopter medical evacuation team.
Dr. Tenerowicz is a Phi Beta Kappa graduate of Trinity College where he was a Presidential Fellow and played hockey. He received his MD from the Brown University School of Medicine.
Associate Medical Director
Dr. Seidenberg is responsible for overseeing and leading medical operations at Global Rescue. Dr. Seidenberg spent five years practicing medicine in Lusaka, Zambia. Previously, Dr. Seidenberg was a Fellow at the Massachusetts General Hospital’s Center for Global Health where he developed and led initiatives to improve healthcare delivery in Africa. He also was an attending Emergency Department physician at Brackenridge Hospital in Austin, Texas, where he was responsible for leading all Emergency Department patient care and teaching duties.
Dr. Seidenberg is a graduate of the University of South Carolina where he played varsity soccer and received All-America honors. Dr. Seidenberg is a graduate of the Stanford University School of Medicine.
Associate Medical Director
Dr. Fancher is responsible for overseeing and leading medical operations at Global Rescue. Prior to joining Global Rescue, Dr. Fancher served 30 years in the United States Air Force where she earned the rank of Lt. Colonel. During her service she worked over 10,000 aeromedical evacuations and was deployed six times with 3 forward redeployments, where she treated both combat and non-combat related injuries and illnesses and managed medical evacuation procedures and operations.
Dr. Fancher is a graduate of the University of Kansas. She received her DO from the University of Health Sciences, College of Osteopathic Medicine and her MPH from Tulane University.
Senior Product Manager
Mr. Khalil is responsible for Software Application Design and Development at Global Rescue. He joined Global Rescue from JABS Solutions where he was a Technical Architect and Senior Software Engineer. Previously, Mr. Khalil was a Senior Software Engineer for Digital Processing Systems. Prior to joining Digital Processing Systems, he was a Software Engineer at True Meridian.
Mr. Khalil is a graduate of Cecos University.
Associate Director, Marketing
Mr. Burke is responsible for branding, marketing and communications at Global Rescue. Prior to joining Global Rescue, he was the Director of Marketing at PenBay Healthcare. Previously, he was the Director of Marketing and Communications at Outward Bound. Prior to that, Mr. Burke was a Brand Communications Specialist and Account Executive at Three and Associates where he consulted with clients in a wide variety of industries including: telecommunications, education, pharmaceuticals executive search and adventure travel.
Mr. Burke is a graduate of Wittenberg University.
Senior Manager, Account Operations
Mr. Morris is responsible for Account Operations at Global Rescue. He joined Global Rescue from Rockingham Ambulance where he was a Paramedic Field Supervisor. Mr. Morris spent five years in the Medical Operations department, most recently as a Manager of Medical Operations, prior to transitioning to Account Operations.
Mr. Morris is a graduate of the University of New Hampshire.
Associate Product Manager
Mr. Sharif is responsible for Software Application Design and Development at Global Rescue. He joined Global Rescue from IBM, where he was a Software Architect and Technical Lead. Previously, Mr. Sharif was a Senior Software Engineer for Decker Intellectual Properties. Prior to joining Decker Intellectual Properties, he was the Principal Software Engineer at NetSol Technologies Limited.
Mr. Sharif is a graduate of Sir Syed University of Engineering and Technology.
Associate Product Manager
Mr. Faisal is responsible for Software Application Design and Development at Global Rescue. He joined Global Rescue from a position doing freelance work in Software Development with a focus on CRM systems. Previously, Mr. Faisal was a Technical Manager and CRM Domain Expert for Target Systems. Prior to joining Target Systems, he was a Software Engineer for Ex-Cel Solutions, Inc.
Mr. Faisal is a graduate of the National Institute of Information Technology, Islamabad.
Senior Manager, Operations
Mr. Koo is responsible for managing active operations and for managing the Philippines-based medical operations staff at Global Rescue. He joined Global Rescue from Khoo Teck Puat Hospital in Singapore where he was the Operations Manager. Previously, Mr. Koo was an Assistant Operations Manager with International SOS and a Staff Nurse in the Emergency Department at National University Hospital. Prior to joining National University Hospital, he was a Combat Medic with the Singapore Armed Forces.
Mr. Koo is a graduate of Nanyang Polytechnic in Singapore. He earned his Master’s in Health Administration from Flinders University in Australia.
Mr. Napiltonia is responsible for managing active operations and for managing the US-based Medical Operations Center at Global Rescue. He joined Global Rescue from O’Connor Group, LP where he was the Vice President and Chief Operations Officer. Previously, Mr. Napiltonia has worked as the Security Director for China National Petroleum Corporation International, and as the Chief Operations Officer for Apache Defense LLC in Kabul, Afghanistan. Prior to his roles in the private sector, he was a Platoon Leader and Medical Services Officer in the 101st Airborne Division, and a US Navy SEAL.
Mr. Napiltonia is a graduate of Middlebury College. He earned his Juris Doctorate from the University Of Florida College Of Law.
Manager, Intelligence Products & Services
Mr. Mroszczyk is responsible for intelligence products and services at Global Rescue in the Americas. Previously, Mr. Mroszczyk worked as an analyst with the U.S. Army Human Terrain System in Iraq, and was an Honors Fellow at the Department of Homeland Security. Prior to that, he has also worked in other intelligence roles for private firms. Joe also currently serves as an Officer in the U.S. Navy Reserve and has deployed to Djibouti with Combined Joint Task Force – Horn of Africa where he worked as a Team Chief in the Joint Operations Center.
Mr. Mroszczyk is a graduate of Boston University. He also earned his Master’s in International Relations from Boston University, and is a Political Science Ph.D. candidate at Northeastern University.
Associate Director, Response Services
Mr. Palmieri is responsible for onboarding, implementation, and client satisfaction for some of the largest tour and travel operators in the world. He joined Global Rescue from American Neighborhood Mortgage Acceptance Co where he was a Senior Consultant. Previously, Mr. Palmieri worked as a Sales Executive at Monster, and served in the US Naval Reserves.
Mr. Palmieri is a Summa Cum Laude graduate of Salve Regina University.
Manager, Response Services
Mr. Koeth is responsible for new sales, client implementations, and program management at Global Rescue. Mr. Koeth joined Global Rescue in 2012 and has created customized Travel Risk and Crisis Response programs for hundreds of organizations around the world. As a lifelong traveler, he has traveled to all seven continents and has participated in multi-day hiking expeditions across the United States, New Zealand, and Tanzania.
Mr. Koeth is a graduate of Dartmouth College.
Manager, Member Services
Ms. Ferguson is responsible for managing teams of inbound and outbound customer service staff at Global Rescue. She joined Global Rescue from Verizon Wireless where she worked in a variety of customer service and quality assurance roles, most recently as a Customer Service Coordinator. Prior to Verizon Wireless, Ms. Ferguson was a teller at TD Bank North.
Manager, Business Analyst
Mr. Zia is responsible for developing technical solutions for business needs at Global Rescue. He joined Global Rescue from Comcept - TeleTaleem where he was a Technical Manager. Previously, Mr. Zia was a Software Consultant and Team Lead for Comcept.
Mr. Zia is a graduate of COMSATS Institute of Information Technology. He earned his Master’s in Software Engineering & Management from Linkoping University.
Manager, Quality Assurance
Mr. Aslam is responsible for Software Quality Assurance at Global Rescue. He joined Global Rescue from White Wings Technologies, Inc. where he was a Software Test Analyst. Previously, Mr. Aslam was a Software Test Analyst for Skane Soft A/S. Prior to joining Skane Soft A/S, he was a Quality Assurance Engineer at Pioneer Tel Limited.
Mr. Aslam is a graduate of Mohammad Ali Jinnah University. He earned his Master’s Degree in Computer Science from Blekinge Tekniska Högskola. Mr. Aslam is the author of a book and several research articles regarding software testing.
Manager, Public Relations
Ms. Shannon is responsible for Public Relations at Global Rescue. She joined Global Rescue from Warner Communications where she was an Account Director managing public relations plans for consumer, technology, healthcare, and professional services clients. Previously, Ms. Shannon was an Account Manager with PAN Communications. Prior to joining PAN Communications, she was the Communications and Public Relations Manager for National Leisure Group.
Ms. Shannon graduated Cum Laude from College of the Holy Cross. She earned her master’s degree in Communications from the University of North Carolina.
Manager, Human Capital Management and Office Administration
Mr. Ismail is responsible for human capital management and office administration at Global Rescue. He joined Global Rescue from JABS Solutions where he was a Human Resource Manager.
Mr. Ismail is a graduate of the University of Peshawar. He earned his MBA with a focus on Human Resource Management from Bahria University.
Manager, Human Capital Management & Office Administration
Mr. Vivar is responsible for human capital management and office administration at Global Rescue. He joined Global Rescue from Optia Partners International where he was a General Manager. Previously, Mr. Vivar was an International Research Manager for AdMark Asia Research Center. Prior to joining AdMark Asia Research Center, he was an Account Executive at Imatech Corporation.
Mr. Vivar is a graduate of the Philippine School of Business Administration.
I AM GLOBAL RESCUE
Medical Operations Manager, Manila Operations Center
David Koo joined Global Rescue in 2013 from one of the best hospitals in Singapore where he managed a team of nurses. Prior to that, David was an Assistant Operations Manager at International SOS where managed remote medical clinics and oversaw evacuation operations. Previously, David served as a Combat Medic Specialist in the Singaporean Armed Forces.
“At Global Rescue, I get to work with a multi-talented team that solves critical problems for our clients and members every single day.”
Member Services Associate Manager, Lebanon (NH) Operations Center
Danielle Ferguson came to Global Rescue in 2014 after spending seven years in customer service and quality assurance for Verizon. She started with Global Rescue as a member services associate before moving up the ranks to supervisor, and then associate manager. She has studied business management and nursing, and in her spare time she likes going to country music concerts, hiking, running, walking her dogs, dancing, 4-wheeling and skiing.
“My favorite thing about working at Global Rescue is that everyone looks out for one another and treats each other as family. Working at GR, you are not just a number, you are part of a family and a team.”
Medical Operations Supervisor, Lebanon (NH) Operations Center
Jeff Weinstein started as a senior specialist at Global Rescue in 2013, bringing with him a wealth of experience as an EMT and paramedic. Jeff holds a Critical Care Paramedic certification, is Flight Paramedic Certified, has a year of specialty training in Austere Medicine and Mountain Rescue from the University of New Mexico School of Medicine, and holds an Advanced Wilderness Life Support (AWLS) certification. When not saving lives in places like Nepal, where he was part of the team deployed in the wake of the 2015 earthquake, he spends time at home with his wife and 3-year-old daughter.
“The thing I like most about working for Global Rescue is being a problem solver. Every day, every shift, every op, every patient presents with a different list of problems that need fixing. Each has its own set of logistical considerations, and require different approaches to handle.”
Global Rescue maintains redundant operations centers and offices around the world.
Global Rescue provides exciting career opportunities in a variety of business, medical, security and crisis response disciplines. At Global Rescue, you will work on exciting and challenging projects and be part of a growing company deploying revolutionary health, travel and crisis response services around the world. Join our team of talented and motivated individuals who are committed to being the best!
Along with a stimulating work environment and opportunities for advancement, Global Rescue offers a full range of benefits. To view our open roles, click apply.