A U.S. member needed airborne medical evacuation after a recreational run in Colombia led to a badly sprained ankle. He called Global Rescue medical operations explaining that two days after spraining his ankle, his condition had worsened and the pain as excruciating, rating it at 10/10, and expressed his inability to move. A local clinic examined him and diagnosed him with a fractured heel. They recommended immediate surgery. Global Rescue physicians reviewed the information and recommended an immediate medical evacuation in business class to accommodate leg elevation and to reduce swelling. The member was successfully evacuated and arrived safely at his home in San Francisco to continue his treatment and recovery.