NEWS
PRESS RELEASE
Global Rescue Announces GRID 2.0 – The Global Rescue Intelligence Delivery System
(Lebanon, N.H. – September 26, 2023) Global Rescue, the world’s leading provider of medical, security, evacuation and travel risk management services, announced the release of GRIDSM 2.0, The Global Rescue Intelligence Delivery System. “GRID 2.0 is revolutionizing business travel safety,” said Dave Leopold, Global Rescue director of enterprise sales.
GRID 2.0 is the only integrated travel risk, asset tracking, intelligence delivery and crisis response platform available in the world today. It is designed to minimize traveler risk when the unexpected happens and get business travelers to safety.
During a preliminary launch in recent months, the GRID 2.0 system was used to coordinate evacuations of travelers from war-torn Ukraine and Sudan’s violent conflict, help students and faculty get out of Russia, and provide security advisory for foreign news correspondents working for several major U.S. news outlets.
"GRID 2.0 helps keep track of people. It makes the needle bigger and the haystack smaller," said Harding Bush, former Navy SEAL and Global Rescue security operations manager.
“I rely on GRID to keep our worldwide workforce safe. With real-time tracking and emergency alerts, GRID gives me the visibility and response capabilities to protect our travelers anytime, anywhere. This innovative platform is essential for globally minded organizations like ours,” said Eric Cioè-Peña, MD, MPH, FACEP, vice president of global health center for Northwell Health.
GRID 2.0 features five specific traveler safety attributes that make it a ‘must-have’ app for the health and safety of business travelers.
- Instant Communication: The updated traveler-tracking feature allows users to share links directly from the portal with colleagues to enhance safety and peace of mind.
- Smart Alerts: An augmented algorithm computes travel data visualization and determines which travelers are impacted by events at destinations and informs them through alert notifications.
- Visualize the World: state-of-the-art integrated map functionality enables users to visualize real-time traveler data dynamically and interactively.
- Enhanced Experience: Enhanced user experience (UX) and user interface (UI) upgrades improve seamless dissemination of information.
- Global Insights: The redesigned control center provides near-to-real-time global event updates customized to the needs of travelers who potentially may be impacted.
“Beyond all its capabilities, we built GRID 2.0 as an extension of our best-in-class medical, security, evacuation and travel risk management services. GRID 2.0 isn’t just software; it’s an indispensable companion app to everything Global Rescue offers in worldwide travel protection services,” Leopold said.
“This one-of-a-kind system includes innovative traveler safety features, advanced traveler-tracking capabilities, and an enhanced user interface to keep business travelers safe, informed and connected,” Leopold said. “GRID 2.0 provides travelers with real-time background, analysis, and advice about what to do in the event of an emergency in the country they are visiting.”
Most business travelers lack immediate access to travel intelligence information or communication capabilities that may be lifesaving in the event of a medical or security emergency.
GRID 2.0 changes that.
The GRID 2.0 system distributes Event Notifications and Alerts for civil unrest, disease-related developments, safety issues, transportation disruptions, communications blackouts, and natural disasters including floods, hurricanes, earthquakes, and volcanic activity.
In an emergency, the GRID 2.0 app puts its members in immediate contact with the medical teams and military special operations veterans who staff Global Rescue's Global Operations Centers.
GRID 2.0 Connects Users With Business Chief Security Administrators
The GRID 2.0 system is comprised of two parts to reduce traveler risk. The Individual Traveler Mobile App and the Desktop Administrator Control Center work together to help individuals, organizations, companies and universities protect, track and communicate with remote travelers, employees and students.
Travelers using the GRID 2.0 Individual Traveler Mobile App can research medical and security risks by destination, obtain automatic Destination Reports, receive active security alerts including analysis and advice, connect for GPS "check-ins" with real-time location tracking, and stay in touch with in-app communications both internally and with Global Rescue.
Administrators managing the GRID 2.0 Desktop Administrator Control Center receive comprehensive situational awareness of global risks 24/7/365, monitor real-time global threats and analysis with Event Alerts, audit a dynamic global risk map to identify regions of increased risk, manage communications using the in-app messaging that allows direct contact with individual or group GRID 2.0 Mobile App users.
“The GRID mobile app places critical medical, security and other essential travel intelligence at fingertips of my traveling workforce, and the GRID Administrator Control Center gives us access to global risks 24/7/365 so we can monitor and respond for the safety of our business travelers,” said Sherri Hersh, senior manager, International Accreditation, ABET.
GRID 2.0 mobile application is designed for ease of use and includes six essential user functions:
- Emergency Function: During an emergency, tap and hold the Emergency button at the top of the landing page for three seconds. This will automatically send a message to the Global Rescue's Operations Center, which will start working on your case immediately. You can choose to add details if appropriate.
- Alerts Function: The Alerts Function allows you to view Event Alerts that meet the specific criteria you've selected via the online GRID 2.0 platform for unique Alert Profiles.
- Check-In: If you choose to check in, tap the "check-in" button on the landing page, and then the "check-in" button on the next page. You can include a message if you would like. By checking in, you are sending your GPS coordinates to Global Rescue and your company.
- Events: The Events Function shows all Event Alerts that Global Rescue's in-house Intelligence team publishes. The titles of the Event Alerts are visible on the first page, along with the risk rating of the country affected. You can select any of the Event Alerts that interest you and read a summary and analysis of the situation and advice on what actions to take if affected.
- Destination Reports: The Destination reports cover everything from currency and common scams to travel health and personal security advice in 215 countries and principalities worldwide.
- Contact Global Rescue: Global Rescue is available 24/7/365 for questions or concerns. Get real-time access to doctors, paramedics, nurses and intelligence experts.
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Contact Bill McIntyre at bmcintyre@globalrescue.com or 202.560.1195 (phone/text) for more information.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Global Rescue Salutes Former Team Member and Congressional Gold Medal Recipient Glen Doherty
(Lebanon, N.H. – September 22, 2023) – Global Rescue, the world’s leading provider of medical, security, evacuation and travel risk management services, welcomes the posthumous awarding of the Congressional Gold Medal to its former team member, Glen Doherty. H.R. 310 honors all four Americans who were killed in the attack on the U.S. Consulate in Benghazi, Libya in September 2012.
Glen Doherty, a former Global Rescue Operations Specialist and U.S. Navy SEAL, was killed in the Benghazi terror attacks while working for the U.S. Department of State.
“Prior to his death, Glen was an outstanding member of the Global Rescue team for several years and a joy to work with. We are privileged to keep his lasting memory alive,” said Dan Richards, CEO of the The Global Rescue Companies. “We will continue to honor his memory by supporting the Glen Doherty Memorial Foundation (GDMF) and the important work being done for veterans” Richards added.
“It is an honor and a privilege to salute the Doherty family for Glen’s deserved and overdue recognition for his service and sacrifice, especially on the eve of the GDMF Road Race taking place September 24, 2023 at Winchester Town Hall, Winchester, MA. The Annual Glen Doherty Memorial 5K/10K Road Race is a fundraising event to help U.S. special operations veterans transition to civilian life.
The GDMF provides scholarships for current or former special operation professionals and their families to be used for traditional education, vocational and non-traditional training. “Our mission helps special operations professionals transition out of the military and back into civilian life by means of education and vocational scholarships,” said Kate Quigley, Glen’s sister and GDMF President.
The Congressional Gold Medal is the highest civilian award in the United States. Posthumous recipients include Doherty, Tyrone Woods, J. Christopher Stevens, and Sean Smith, in recognition of their contributions to the Nation.
“Doherty and Woods were former Navy SEALs who served as security personnel in Libya. As the attack in Benghazi unfolded, they bravely attempted to defend American property and protect United States diplomatic personnel. In so doing, they selflessly sacrificed their own lives,” according to the text of the law. Stevens was the U.S. Ambassador to Libya at the time, Smith was an officer in the Foreign Service.
About Global Rescue
Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis since 2004.
About the Glen Doherty Memorial Foundation
The Glen Doherty Memorial Foundation mission is to ease the transition from military life and work to that of a civilian by helping fund educational costs for Special Operation individuals and their children. GDMF is a 501(c)(3) charity organization dedicated to honoring and preserving the memory of Glen Doherty and all those who have paid the ultimate sacrifice in defending our nation in the Global War on Terror.
Contact Bill McIntyre at bmcintyre@globalrescue.com or 202.560.1195 (phone/text).
Hurricane Lee Intensifies; Global Rescue Outlines Five Survival Tips
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(Lebanon, N.H. – September 7, 2023) Hurricane Lee is quickly intensifying and likely to become a Category 4 or 5 catastrophic storm by the weekend. Weather experts predict the hurricane will bypass Florida and will continue to track its progress closely as the storm advances. National Oceanic and Atmospheric Administration officials predict an above-normal level of hurricane activity this year putting residents and travelers in the coastal and island storm paths on notice to prepare. “Weather tracking technology allows people to track hurricanes well in advance of landfall, giving them ample time to prepare their homes and evacuate, if needed,” said Dan Richards, CEO of The Global Rescue Companies, the leading provider of medical, security, evacuation and travel risk management services. “Nevertheless, every year there’s a handful of people who stay put, facing the storm head on, either because they are unwilling or unable to do otherwise.” The following five tips will help residents and travelers prepare for a hurricane and post-storm survival:
A Category 1 hurricane generates tropical winds of 74 miles per hour or more along with torrential rain, thunder and lightning. In a Category 5 hurricane, wind speeds can easily double to devastating gusts of nearly 160 miles per hour. Storm surge is the leading cause of hurricane-related deaths. As water from the ocean pushes toward the shore from the force of the winds, storm surges can demolish buildings, undermine roads and erode coastlines. “Even if you’re not located directly on the coast, damage from a storm surge can occur more than 100 miles inland. The results can be catastrophic,” Richards said. ### Contact Bill McIntyre at bmcintyre@globalrescue.com or 202.560.1195 (phone/text) for more information. About Global Rescue Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com. |
Survey Reveals Bad Tourist Behaviors and the Risks Associated With Uncouth Conduct
(Lebanon, N.H. – August 16, 2023) Loud, rude conduct and disrespectful or entitled behavior by tourists while visiting another country are the leading characteristics that infuriate the world’s most experienced travelers, according to the summer 2023 Global Rescue Traveler Sentiment and Safety Survey.
“Global tourism is on track to rise by 30% in 2023 as travelers make up for lost time due to the pandemic-related travel restrictions. Unfortunately, a few travelers may have forgotten their manners in their post-pandemic travel exuberance. If so, then I hope they remember them soon,” said Dan Richards, CEO of The Global Rescue Companies and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.
An important part of travel is the responsibility each traveler bears at every destination. Are you dressed inoffensively? Is your behavior appropriate for the region? How you present yourself in foreign localities reflects on your homeland, but it also stirs reactions from the local population that could be helpful or provocative.
According to the survey, the worst tourist conduct observed by other global travelers was being too loud (27%). In second place, 26% of respondents reported that travelers’ unwillingness to try local cuisine or follow local social customs was the most infuriating behavior. The third most disappointing trait (18%) was the expectation that destination residents speak the same language as the traveler. Fewer than 10% of respondents said tourists who wear revealing, offensive or shabby clothing were the most exasperating.
“When you’re visiting a new country, it’s essential to respect the local culture and customs. Behaving like a tourist can be seen as disrespectful and offensive to locals. Travelers should do the research to know and understand the little things about the customs and culture of your destination,” said Harding Bush, a senior manager for security operations at Global Rescue.
Looking and acting like a tourist can produce assumptions that you are inexperienced, naive, lacking cultural awareness, and wealthy. “Standing out as a tourist can make you appear vulnerable and an easy target for scams, pickpockets and other types of crime. By blending in you reduce the risk of local criminals or scam artists spotting you as a foreign traveler and targeting you for fraudulent schemes or petty crimes," Bush said.
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Contact Bill McIntyre at bmcintyre@globalrescue.com or 202.560.1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, conducted a survey of more than 2,300 of its current and former members from July 11-15, 2023. The respondents exposed a range of behaviors, attitudes and preferences regarding international and domestic travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
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