Slips and falls happen on vacation. It happened to a U.S. member during a trip to Portugal. The member fell on steps fracturing her patella, commonly known as the knee cap. Following the required surgery, the member and her spouse contacted Global Rescue for assistance getting to their home in Virginia. Global Rescue medical operations procured a return flight and seats with extra legroom to allow the member to keep her leg elevated and straight. Global Rescue services also arranged ground transportation from the airport to the member’s home. The couple arrived home safely and without incident.