Loading...

NEWS

PRESS RELEASES

May 20, 2024
Full Story

Travel Surge Includes Boost in Security Protections

Lebanon, NH – May 20, 2024 – Travelers are beefing up their trip safety with security advisory and extraction protection in 2024, according to the Global Rescue Spring 2024 Traveler Sentiment and Safety Survey. Nearly two-thirds (63%) of the world’s most experienced travelers reported they would obtain security extraction protection services if the U.S. State Department travel advisory assigned to the country they plan to visit was Level 1, exercise normal precautions, or Level 2, exercise increased caution.

“Travelers are saying the war in Ukraine, the Hamas attacks on Israel or other violent conflicts make it more likely they will add security extraction and advisory protection to their travel protection packages,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.

Specifically, nearly a third of respondents (31%) would obtain additional security travel protection services if they were in a region prone to terrorism, civil unrest or in a country adjacent to a war zone, while another quarter (27%) would obtain additional security travel protection services for any international travel regardless of the threat of terrorism, civil unrest or war zone.

“We’re experiencing double-digit growth in membership sales for both medical evacuation and security protection services. As travel booms, we’re seeing an understandable increase in traveler safety concern worldwide,” Richards said.

The survey revealed that nearly nine-out-of-10 travelers surveyed are avoiding Paris altogether in 2024 due to a combination of safety concerns related to possible protests, civil unrest, a desire to avoid the crowds expected at the summer Olympic Games host city, or simply a preference to travel beyond traditional destinations.

###
     

Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.    

About the Global Rescue Traveler Sentiment and Safety Survey     

Global Rescue, the leading travel risk and crisis response provider, surveyed more than 2,000 of its current and former members between April 16-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.    

About Global Rescue     

The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.    

May 14, 2024
Full Story

Global Rescue App a Finalist for the Business Travel Awards Europe

(Lebanon, N.H. – May 14, 2024) The Global Rescue Intelligence Delivery system (GRID) that places critical travel risk management, intelligence and operations resources in the hands of leisure and business travelers was selected by the Business Travel News Group as a Technology Innovation – Traveler Experience finalist for the 2024 Business Travel Awards Europe.

The GRID system distributes targeted notifications, alerts and serves as the communications hub for ongoing operations to individuals who could be impacted by events including civil unrest, disease-related developments, safety issues, transportation disruptions, communications blackouts, and natural disasters such as floods, hurricanes, earthquakes and volcanic activity.

“It is the world’s only integrated medical and security mobile app for travel risk, asset tracking, intelligence delivery and crisis response management. Last year more than a million targeted event alerts were distributed to individuals who were impacted by more than 10,000 global events reported,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services.

As leisure and business travel increase globally, so do the challenges of travel disruptions from extreme weather, transportation delays as well as threats of international violent conflicts, terrorism and civil unrest. Most travelers lack immediate access to travel intelligence information, communication or operations capabilities that may be lifesaving in the event of a medical or security emergency.

“Global Rescue’s GRID changes that. In an emergency, the GRID app puts its users in immediate contact with the medical teams and military special operations veterans who staff Global Rescue’s Global Operations Centers,” said Harding Bush, associate director for Global Rescue security operations.

The GRID system is comprised of two modules to reduce traveler risk. The Individual Traveler Mobile App and the Desktop Administrator Control Center that work together to help individuals, organizations, companies and academic institutions protect, track and communicate with remote travelers, employees and students.

Travelers using the GRID Individual Traveler Mobile App can research medical and security risks by destination, obtain automatic Destination Reports, receive active security alerts including analysis and advice, connect for GPS “check-ins” with real-time location tracking, and stay in touch with in-app communications both internally and with Global Rescue.

Administrators managing the GRID Desktop Administrator Control Center receive comprehensive situational awareness of global risks 24/7/365, monitor real-time global threats and analysis with Event Alerts, audit a dynamic global risk map to identify regions of increased risk, manage communications using the in-app messaging that allows direct contact with individual or group GRID Mobile App users.

Winners will be announced at the Business Travel Awards Europe on Tuesday, 24 September in London.

###

Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.

About Global Rescue

The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.

About The Business Travel News Group

The BTN Group’s Business Travel Awards Europe 2024 showcases industry leadership, partnership and innovation. The BTN Group (Business Travel News, Business Travel News Europe, Travel Procurement, and The Beat) is the leading global source of business travel and meeting information, news, data, analysis and research serving the $1.4 trillion business travel industry. BTN Europe is the leading source of information, news, features, data, and research for corporate travel managers and travel management professionals. For more information, visit BTN Group.

May 13, 2024
Full Story

Future of Travel: Bolder Adventures with a Bigger Safety Net

(Lebanon, N.H. – May 13, 2024) – The future of travel may include more journeys for longer durations to increasingly remote destinations as travelers’ confidence in their connectedness and ability to be rescued increases with the widespread use of satellite communications devices, according to the world’s most experienced travelers responding to the Global Rescue Spring 2024 survey.

Eight out of 10 respondents (82%) would feel safer with a smartphone enabled with satellite connection abilities, according to the survey results.

“Nearly half (49%) said they like knowing they can always call for help if needed while more than a third (37%) reported that having satellite communications capabilities if cell coverage is unavailable gives their family, friends or colleagues peace of mind,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.

One out of 10 (12%) said they had lost cell coverage before during travel, and it concerned them that they were unable to communicate with others, especially in an emergency.

Most travelers (81%) have already reported they are planning three or more trips in 2024, with 40% of respondents committing to three or more international trips. Nearly a quarter (23%) of respondents said that since the pandemic ended, they are planning to stay longer on at least one of their international trips in 2024. A nearly equal percentage (22%) of respondents said they plan more adventurous, immersive trips in 2024.

“Add to those survey results the race among wireless service companies and smartphone manufacturers to provide satellite communications capabilities for users, and travelers have a bigger safety net to travel more boldly in the future,” Richards said.

The traveler frontier is expanding. Off-the-grid adventures could include risking a venomous bite while exploring Brazil’s Snake Island, exploring remote south pacific islands like Vanuatu, or braving the deadly heat in Ethiopia’s Danakil Desert. These locations will likely become more popular as travelers’ confidence in their ability to call for help increases. While 80% of respondents don’t want to travel to space, a full 20% do.

“People were born to travel, explore new places, and take part in transformative experiences,” Richards said. “Improved safety and security protections make traveling boldly more accessible.”

###

Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.

About the Global Rescue Traveler Sentiment and Safety Survey

Global Rescue, the leading travel risk and crisis response provider, surveyed more than 2,000 of its current and former members between April 16-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.

About Global Rescue

The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.

May 7, 2024
Full Story

Experienced Travelers Reveal International Laws Accidentally Broken

Lebanon, NH – May 6, 2024 – Hundreds of the world’s most experienced travelers have been warned, fined, detained or arrested during international travel for rules they were unaware existed. Seven percent of travelers responding to the Global Rescue Spring 2024 Traveler Sentiment and Safety Survey reported receiving a warning, a ticket or worse for breaking a rule or law in another country that they didn’t realize was prohibited. Infractions included drinking in public, speeding, illegal turns, parking violations, not wearing a seatbelt, and skiing off-piste.

A few respondents reported stiff fines or detainment by law enforcement for littering in Bangkok, taking a picture of a police station in Morocco, jay walking in Krakow, vaping in Singapore and being naked on a Brazilian beach.

“It is critical to have some knowledge of your destination’s laws before traveling,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.

Travelers’ increasing appetite for less popular, more remote destinations has many benefits: authentic experiences, reduced crowds and more adventure, to name a few. But it also has some downsides, including a higher probability of accidentally violating lesser-known laws and customs.

Many travelers are going to Italy and Greece, destinations ranked among the most frequently mentioned international destinations travelers are planning to visit in 2024. “Whether it’s a new locality or a reliable region within those countries, tourists should know that visiting historic sites in Italy, Greece or Vatican City comes with rules that may seem odd but are nevertheless enforced,” Richards said.

For example, it is prohibited to wade or dive in Rome’s Trevi Fountain, feed the birds in Piazza San Marco in Venice or take photos inside the Vatican’s Sistine Chapel. Officials in Greece banned high-heeled shoes at the Acropolis to protect it and other antiquities from wear and tear.

Unusual rules, however, are not limited to historic sites and landmarks. Tourists traveling to Thailand and touring in a rental car, zipping through city streets on a scooter, taking a scenic ride on a bike or exploring with the public transportation system should keep their shirts on at all times. It is illegal to drive without one.

You can take your shirt off when driving along Germany’s Autobahn, relishing sections with no speed limits. But there are other restrictions for this European freeway. Pulling over onto the shoulder, stopping, parking, backing up and making U-turns on the freeway is completely prohibited. Running out of gas on the Autobahn is considered a preventable circumstance and not an excusable reason to stop on the roadway, unlike experiencing a breakdown and pulling onto the shoulder.

Knowing the local laws of your destination is critical before traveling. The U.S. Department of State’s travel information web page for overseas travel advice explains how travelers are subject to local laws while abroad. “You are bound by those laws. Ignorance is not an excuse,” Richards said. 

###
     

Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.    

About the Global Rescue Traveler Sentiment and Safety Survey     

Global Rescue, the leading travel risk and crisis response provider, surveyed more than 2,000 of its current and former members between April 16-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.    

About Global Rescue     

The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.    

April 30, 2024
Full Story

Hybrid and Remote Work Increases Travel

(Lebanon, N.H. – April 29, 2024) Hybrid and remote work models are motivating more travel, according to a survey of the world’s most experienced travelers. More than half (59%) of respondents revealed that a remote or hybrid workplace model encourages them, their friends and family to travel more, according to the 2024 Spring Global Rescue Traveler Sentiment and Safety Survey.

“It’s a boon for the travel industry, and one reason why travel growth continues to surpass pre-pandemic levels,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.

Nearly a third (30%) of survey respondents reported they travel for work. Of those, seven out of 10 (71%) are working remotely – either part- or full-time. A new, key finding is that since January 2024, business travelers’ expectations of work-related travel exceeding pre-pandemic levels have doubled, based on a comparison of results between the January and April surveys. In January, only 11% of surveyed individuals who travel for work predicted business travel to exceed pre-pandemic levels. Today, that percentage has nearly doubled to 21%.

The increase may be attributed to a nascent trend reported by the Oxford Economics survey revealing that employers are encouraging remote and hybrid workers to travel, largely for business-related reasons but also to satisfy employee travel desires.

“Call it FOMO Travel or YOLO Travel, individuals productively working remotely, part- or full-time, are renewing meaningful business and personal connections here and abroad. It’s fostering soul-enriching journeys,” Richards said. “Vacations used to be all about a complete escape from work, but now you can check emails from a hammock in the Maldives, take a break from a video conference to surf the incoming tide in Rincon, or finish the workday in Sweden and have plenty of time to view the Northern Lights,” Richards said.

###

Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.   

About the Global Rescue Traveler Sentiment and Safety Survey    

Global Rescue, the leading travel risk and crisis response provider, surveyed more than 2,000 of its current and former members between April 16-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.   

About Global Rescue    

The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.   

April 22, 2024
Full Story

Travel Is a Higher Priority Today Compared to Pre-Pandemic

(Lebanon, N.H. – April 22, 2024) Travelers are prioritizing leisure trips more than ever, and the overwhelming majority of them consider travel experiences to be more important than material possessions, according to a survey of the world’s most experienced travelers.

“People are changing their spending habits, taking advantage of remote work models, and beefing up their security precautions in an effort to find ways to travel more often, and for longer durations,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.

More than a third of travelers (39%) responding to the 2024 Spring Global Rescue Traveler Sentiment and Safety Survey said travel is a higher priority today than it was pre-pandemic. Three-out-of-four respondents (75%) said travel experiences are more important than material possessions.

More than 70% of respondents said they are decreasing discretionary spending to enable more travel. Respondents are delaying purchases of things like an additional car, a second home, tickets for sporting events, concerts or shows, jewelry, and expensive restaurants. Some are holding off on starting a family or getting a pet to save for travel, according to the survey results.

“New car sales have dipped, second home ownership has plummeted, jewelry purchases are down and travel continues to increase beyond pre-pandemic levels. People are trading off material possessions for passport entry stamps and the memories that come with traveling boldly,” Richards said.

More than half of traveling respondents (51%) plan on more trips in 2024, 38% plan longer trips and an equal percentage (38%) plan to spend more money compared to pre-pandemic behavior, according to survey results.

Travelers expect the travel surge to continue. Nearly half (48%) of respondents believe travel will continue to grow at higher levels. More than a third (35%) said travel growth will level off but remain above pre-pandemic levels. Only a fifth (20%) predicted travel would level off and then dip below pre-pandemic levels.

###
    

Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.   

About the Global Rescue Traveler Sentiment and Safety Survey    

Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,900 of its current and former members between April 16-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.   

About Global Rescue    

The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.   

April 15, 2024
Full Story

Global Rescue Deploys Medical and Rescue Experts to Nepal

(Lebanon, N.H. – April 11, 2024) – Global Rescue, the world’s leading provider of medical, security, evacuation and travel risk management services, has deployed a team of specialists to Nepal to perform rescue operations during the Mount Everest 2024 spring climbing season where a record number of rescues are expected.

Record-breaking crowds are expected to converge on the Himalayan region. “About 600 climber permits have been issued for Mount Everest, a 30% increase over last year’s record of 463 permits distributed,” said Dan Stretch, a Global Rescue operations manager coordinating rescue activities for Nepal during the Mount Everest climbing season. Stretch has performed more than 500 evacuations and crisis response operations in the Himalayas.

Adding to the potentially crowded conditions on Mount Everest will be an additional 100 mountaineers attempting to summit from the Tibetan side. “For the first time in several years, Chinese authorities have opened up the Tibet side to 100 climbers. When you consider that each climber generally comes with support personnel and climbing sherpas there will likely be close to 2,000 people climbing Mount Everest this season,” Stretch said.

Crowded conditions can lead to an increase in rescue operations. “Overcrowding at high altitudes means more mountaineers exposed for prolonged periods in the death zone, and that increases the likelihood of climbers experiencing altitude sickness, frostbite and exhaustion,” Stretch said.

“During the two-month 2024 Mount Everest spring climbing season, there will usually be several rescue operations performed each day, keeping the deployment team busy from before dawn until nearly midnight. The busiest time is the two-week Mount Everest summit window when the medical and rescue operations team performs up to 25 rescues a day,” Stretch said.

Recovering climbers and trekkers is much more than a high-altitude mountain chopper rescue. Performing a rescue includes helicopter and ambulance transports, hospital admissions and looking after individuals admitted to a hospital for care. “The Global Rescue deployment team members are located in multiple areas to support individuals throughout their rescue, transport, recovery and safe return home,” Stretch said.

Airborne helicopter rescues will be a challenge this year, according to Stretch. “Due to several crashes in the past few years, the Nepalese civil aviation authorities are limiting pilots’ daily flying hours. It’s an important factor. Climbers should train and prepare to rely on themselves in the event helicopter rescues are limited,” Stretch advised.

###

Contact Bill McIntyre at bmcintyre@globalrescue.com or 202.560.1195 (phone/text) for more information.

About Global Rescue

Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.

March 25, 2024
Full Story

GRID 2.0 Travel Intelligence App Wins Fast Company’s Most Innovative Award

(Lebanon, N.H. – March 19, 2024) The Global Rescue Intelligence Delivery system (GRID 2.0) that places critical travel intelligence in the hands of leisure and business travelers was named to Fast Company’s prestigious list of the World’s Most Innovative Companies of 2024.

“Our list of the Most Innovative Companies is both a comprehensive look at the innovation economy and a snapshot of the business trends that defined the year,” said Fast Company editor-in-chief Brendan Vaughan.

The GRID 2.0 system distributes targeted notifications and alerts to individuals who could be impacted by events including civil unrest, disease-related developments, safety issues, transportation disruptions, communications blackouts, and natural disasters such as floods, hurricanes, earthquakes and volcanic activity.

“It is the world’s only integrated medical and security mobile app for travel risk, asset tracking, intelligence delivery and crisis response management. Last year more than a million targeted event alerts were distributed to individuals who could be affected by more than 10,000 global events reported,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services. 

As leisure and business travel increase globally, so do the challenges to balance safety in the face of travel disruptions from extreme weather, flooding threats and transportation delays as well as threats of international violent conflicts, terrorism and civil unrest. Most travelers lack immediate access to travel intelligence information or communication capabilities that may be lifesaving in the event of a medical or security emergency.

“Global Rescue’s GRID 2.0 changes that. In an emergency, the GRID 2.0 app puts its users in immediate contact with the medical teams and military special operations veterans who staff Global Rescue’s Global Operations Centers,” said Harding Bush, associate director for Global Rescue security operations.

The GRID 2.0 system is comprised of two parts to reduce traveler risk. The Individual Traveler Mobile App and the Desktop Administrator Control Center work together to help individuals, organizations, companies and universities protect, track and communicate with remote travelers, employees and students.   

Travelers using the GRID 2.0 Individual Traveler Mobile App can research medical and security risks by destination, obtain automatic Destination Reports, receive active security alerts including analysis and advice, connect for GPS “check-ins” with real-time location tracking, and stay in touch with in-app communications both internally and with Global Rescue.  

Administrators managing the GRID 2.0 Desktop Administrator Control Center receive comprehensive situational awareness of global risks 24/7/365, monitor real-time global threats and analysis with Event Alerts, audit a dynamic global risk map to identify regions of increased risk, manage communications using the in-app messaging that allows direct contact with individual or group GRID 2.0 Mobile App users. 

###

Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.  

About Global Rescue   

The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.

About Fast Company

Fast Company is the only media brand fully dedicated to the vital intersection of business, innovation, and design, engaging the most influential leaders, companies, and thinkers on the future of business. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with our sister publication Inc., and can be found online at www.fastcompany.com.

February 29, 2024
Full Story

Overpacking, Flying With Connections, Ambitious Itineraries Top Travelers’ List of Biggest Mistakes

(Lebanon, N.H. – February 26, 2024) Overpacking is by far the biggest traveler mistake, according to the world’s most experienced travelers responding to the 2024 Winter Global Rescue Traveler Sentiment and Safety Survey. More than a third of respondents (35%) said overpacking was their biggest travel mistake.

Harding Bush, associate director of operations at Global Rescue, advises travelers to “pack light, and buy what you need there.” While overpacking continues to be a persistent traveler mistake, the improvement has been substantial since February 2020, immediately before the pandemic when three-out-of-four survey respondents (75%) said overpacking was the biggest mistake travelers make.

Ambitious itineraries and failing to schedule free time during trips are frequent mistakes among travelers. In 2020, before the pandemic, 40% of respondents admitted creating ambitious itineraries that did not include free time landed in second place on the list of biggest traveler mistakes. Last year, the percentage decreased and only 28% of respondents said their itineraries were too ambitious and they did not plan or schedule free time. In 2024, significant improvement continues. According to the survey results, only 9% said having an overly ambitious itinerary was their biggest mistake, placing third on the list of top 10 traveler mistakes.

Bush advises travelers to plan a trip that aligns with your travel style and interests, making sure to prioritize what is important to you. “You don’t need to do what others say to do. But you must accept that you won’t see everything and that is okay,” he said.

While overpacking and ambitious travel itineraries remain among the top mistakes travelers make, the percentage of people making those errors is dropping meaningfully. But other mistakes abound, some familiar and a few new ones.

Today, the second most reported traveler mistake was flying with connections instead of nonstop, an error that had not made the list in any past survey. Twelve percent of survey respondents said air travel that required stopovers or layovers was an error to avoid in the future. Despite the inconvenience of airline travel staff shortages, most survey respondents (66%) did not cancel any trips in 2023 and more than a third (38%) did not postpone any travel plans.

Before the pandemic, more than a third of travelers (38%) reported that forgetting to obtain medical or security travel protection was their biggest mistake, ranking third in the top 10 most common mistakes made by travelers. In 2024, the percentage of travelers who said they forgot to get medical or security travel protection plummeted to 1%, placing tenth on the list.

Forgetting an international plug adapter, leaving prescription medicine behind, failing to change phone data plan, and drinking or using unsafe water have each remained on the top 10 list of biggest traveler mistakes since before the pandemic, all garnering low, single-digit responses.

###
Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.

About the Global Rescue Traveler Sentiment and Safety Survey

Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,500 of its current and former members between January 25-30, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.

About Global Rescue

The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.

February 21, 2024
Full Story

Civil Unrest, Terrorism Are Travelers’ Primary Fears; Surpass Accidents, Illnesses

(Lebanon, N.H. – February 21, 2024) Civil unrest and terrorism are travelers’ leading fears, surpassing accidents or injuries and marking a dramatic attitudinal shift since spring 2023, according to the world’s most experienced travelers responding to the Winter 2024 Global Rescue Traveler Sentiment and Safety Survey.

More than a third of travelers (36%) reported civil unrest and terrorism are the biggest concerns during global trips, reflecting a three-fold increase compared to spring 2023. A quarter of respondents (25%) said having an accident or illness during a trip was their greatest fear, a significant decrease from spring 2023 when half of travelers (50%) reported suffering an injury or getting sick was their biggest concern.

“We’re seeing an understandable increase in traveler concern worldwide. Nevertheless, international trip takers continue to travel anyway despite the rising threats of civil unrest, war, and terrorism,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.

Travelers are beefing up their trip protection with security advisory and extraction protection. A third of respondents (34%) said the war in Ukraine, the Hamas attacks on Israel or other violent conflicts make it more likely they will add security extraction and advisory protection to their travel protection package.

“Traveler uncertainty generally increases traveler demand for emergency medical and security services,” Richards said. “Last year, traveler purchases of security and extraction services increased by 36%, and we expect that will continue in 2024. We’ve seen this traveler behavior since the war in Ukraine, and we’re seeing it continue following the attacks on Israel.”

While civil unrest, terrorism, accidents and illnesses top the list of traveler fears, the survey revealed other concerns. Trip cancellation, robbery or theft garnered between 7-9% of responses. Testing positive for COVID (or its variants) and natural disasters each collected 5% of responses. Nuclear disasters collected <1% of responses.

###

Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.

About the Global Rescue Traveler Sentiment and Safety Survey 

Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,500 of its current and former members between January 25-30, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.

About Global Rescue  

The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.

February 20, 2024
Full Story

Business Travel on the Rise; Virtual Meetings Losing Primacy

(Lebanon, N.H. – February 12, 2024) Business travel continues to increase, and virtual meetings are losing dominance as a replacement for work-related travel. According to the Global Rescue Winter Traveler Sentiment and Safety survey, respondents traveling for business jumped 37% compared to survey results nearly a year ago. More than two-thirds (68%) of respondents said their business travel would be both international and domestic.

“In-person meetings are more effective at establishing and maintaining relationships. It’s no surprise that work-related travel is rising,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services.

More than a fifth of business travelers (22%) reported work-related travel will exceed pre-pandemic levels in 2024, doubling the 11% reported in 2023. Early last year, 35% of business travelers said business travel would be “half or less than half” of pre-pandemic levels. Now, a year later, that percentage has dropped by a third with only 23% of business travelers reporting that their work-related travel would be half or less than pre-pandemic levels.

Virtual meetings and video conference calls are losing their dominance as a replacement for business travel, according to the survey. More than half (56%) of business travelers responding to the survey said virtual meetings and video conferences are not replacing in-person business travel to a significant extent.

“The days of traveling long distances for one meeting with one person could be gone forever, but people will travel for business at scale into perpetuity,” Richards said.

“Virtual meetings have their place, but they can’t replace face-to-face meetings,” said Paul Mullen, Vice President of sales at Global Rescue. “Personal interaction will always be more effective at establishing and maintaining relationships, fostering trust and driving company growth.”

“You can’t get to know a prospect, current client or business partner professionally and personally when you’re not in person,” Mullen said. “In a video chat, there is more opportunity for distraction and multitasking, the meetings themselves can feel rushed, the technology can glitch. That’s not how you maintain a strong business relationship that lasts.”

As business travel increases globally, so do the challenges facing employers who must balance employee safety in the face of threats of international violent conflicts, terrorism and civil unrest. “The biggest management challenge in this evolving environment will be how duty of care plays a role in protecting a business traveler and a location-independent workforce,” Richards said. “Business leaders have to ask themselves if a set of rules or policies designed to maintain the health, safety and well-being of their employees are in place.”

Unfortunately, the overwhelming majority of business travelers surveyed (74%) say they do not have or do not know if they have a duty of care policy in place. The majority of the 26% of business travelers who say they have duty of care provisions in place reported the policy includes pre-trip planning, health alerts, on-trip event alerts, on-trip security or travel tracking.

“Business leaders carry a duty of care responsibility to their employees, to take care of them and avoid exposing them to any unnecessary or undue risk. As global work-related travel continues to increase, the more duty of care policies must evolve,” Richards said.

###

Contact Bill McIntyre at bmcintyre@globalrescue.com

bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.

About the Global Rescue Traveler Sentiment and Safety Survey

Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,500 of its current and former members between January 25-30, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.

About Global Rescue

The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.

February 6, 2024
Full Story

How to Avoid Dangerous Areas While Driving

(Lebanon, N.H. – February 2, 2024)

Driving a vehicle in a foreign country is a high-risk activity and has led a Los Angeles couple to file a lawsuit against Google Maps for allegedly navigating them to a notorious South African crime neighborhood.

“App maps are designed to get you to your destination. They won’t let you know much more than traffic jams or road closures,” said Harding Bush, a former Navy SEAL and associate director of security operations for Global Rescue. “It’s important for travelers driving in foreign countries to rely on much more than navigation apps. Smart travelers rely on professionally-generated destination reports, local knowledge from news reports and other research to increase their safety.”

Being safe while driving takes more than just being a safe driver. Bush advises travelers should have security advisory protection to keep them informed about regional risks, potentially dangerous events, or hotbeds of crime. “More importantly, travelers should not self-drive in risky countries or regions,” he said.

Hiring a local driver recommended by a reliable source is ideal since they know the area and won’t be confused by local roadways. “Always hire a well-vetted local driver who knows the area. They will avoid risky neighborhoods and vulnerable locations,” Bush said. “The prudent traveling driver never relies on one source of navigation.”


###
Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.

About Global Rescue The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.

February 6, 2024
Full Story

Survey Says: Travel Rebound Continues, New Destinations Preferred

(Lebanon, N.H. – February 1, 2024) Travelers are planning three or more trips in 2024, according to the world’s most experienced travelers responding to the Global Rescue Winter Traveler Sentiment and Safety Survey. The overwhelming majority of respondents (93%) are planning international trips this year with 41% planning three or more trips and more than half (52%) taking one-to-two trips abroad.

“The survey results are a clear indicator, and consistent with expert predictions and travel volumes reported by TSA, that the travel rebound will continue through 2024,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.

Mexico, Canada, Europe and Africa are the four leading international destinations for travelers, according to survey results. However, a significant number of survey respondents (66%) are planning to include new international destinations to visit this year.
“The traveler’s appetite for exploring the world is increasing. Today’s travelers are traveling boldly and increasingly seeking out new destinations that are unspoiled, less popular, more remote and sometimes a little riskier,” Richards said. “Adventure travel, luxury travel and other activity-focused segments will continue to see strong growth. Many places are at capacity or are over-subscribed and have waiting lists.”
The top 10 most frequently mentioned new international destinations travelers are planning to visit are Spain, Africa, Japan, Argentina, Italy, Australia, Greece, Portugal, Greenland and Norway.

Many travelers reported planning longer, more adventurous trips. Nearly a quarter (23%) of respondents said that since the pandemic ended, they are planning to stay longer on at least one of their international trips in 2024. One in five respondents (21%) are planning more adventurous, immersive trips in 2024 compared to past trips.
The majority of respondents (83%) said they would travel with friends or family for their trips, but not for all of their trips. Nearly a third (30%) said some of their trips would be solo, 19% said at least one trip would be on their own with a group of strangers, and 8% said one or more trips would be travel with business colleagues.


###

Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.

About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,500 of its current and former members between January 25-30, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.

About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.

January 22, 2024
Full Story

What’s New in Travel Safety and Security in 2024?

(Lebanon, N.H. – January 22, 2024) Terrorist attacks in the Middle East, record number of firearms recovered at TSA security, earthquakes in Japan, war in Central Europe and worldwide airline groundings are disruptive travel events that have prompted travelers to pay more attention to their safety and security in 2024.

“Traveler uncertainty generally increases traveler demand for emergency medical and security services,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce. “We’ve seen a 33% increase in traveler purchases of security services in the past year, and we expect that will continue.”

“We’re seeing an understandable increase in traveler concern worldwide, but it is the most pronounced in the Middle East. Nevertheless, international trip-takers continue to gain comfort with the idea of wartime travel. We’ve seen this traveler behavior since the war in Ukraine began, and we’re seeing it even more recently following the attack on Israel,” Richards said.

The grounding of the Boeing 737 Max 9 jetliner following the mid-flight detachment of a portion of the plane’s fuselage has led to hundreds of flight cancellations for airlines that use fleets of the troublesome aircraft, according to news reports. Travelers worried about the safety of the planes scheduled for use during their upcoming travel can use apps like FlightRadar24 to collect information about a specific aircraft for their flight.

“You can’t kick the tires, look under the hood of the flight you’re taking, or talk to the captain of the flight,” said Harding Bush, a former Navy SEAL and associate director for security operations at Global Rescue.“ Apps like FlightRadar24 provide recent flight history and additional information like the aircraft age, when required upgrades were made and its overall safety record.”

Bush added that there are numerous studies consistently concluding that the U.S. and other developed country airlines comply with the International Civil Aviation Organization safety requirements. “That makes flights on a commercial airline much safer than driving an automobile on a highway,” he said.

Since the 9/11 attacks in 2001, stringent measures to keep weapons and explosives off airplanes have almost eliminated terrorist hijackings, according to the International Center for Counterterrorism.

“But as travel volumes increase, the U.S. Department of Homeland Security (DHS) is advancing programs to streamline traveler processing while maintaining security, including the Screening at Speed Program that allows PreCheck passengers to conduct a self-service screening with scant help from TSA security agents,” said Adam Bardwell, a former U.S. Army Green Beret and a Global Rescue security operations supervisor.

Like a scene in the movie, Total Recall, Screening at Speed technology would “enable the scanning of walking passengers, acquiring data through most garments and reliably detecting a wider range of prohibited items regardless of concealment,” according to officials. In January 2024, PreCheck travelers using the Harry Reid International Airport in Las Vegas will get their first chance to use the self-service screening prototype.

“If the scan-while-you-walk tech succeeds, by 2025 PreCheck travelers won’t even need to stop walking to get through security, let alone take their shoes off,” Bush said.

###

For more information contact: Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text).

About Global Rescue

The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.