Loading...

NEWS

PRESS RELEASES

February 21, 2024
Full Story

Civil Unrest, Terrorism Are Travelers’ Primary Fears; Surpass Accidents, Illnesses

(Lebanon, N.H. – February 21, 2024) Civil unrest and terrorism are travelers’ leading fears, surpassing accidents or injuries and marking a dramatic attitudinal shift since spring 2023, according to the world’s most experienced travelers responding to the Winter 2024 Global Rescue Traveler Sentiment and Safety Survey.

More than a third of travelers (36%) reported civil unrest and terrorism are the biggest concerns during global trips, reflecting a three-fold increase compared to spring 2023. A quarter of respondents (25%) said having an accident or illness during a trip was their greatest fear, a significant decrease from spring 2023 when half of travelers (50%) reported suffering an injury or getting sick was their biggest concern.

“We’re seeing an understandable increase in traveler concern worldwide. Nevertheless, international trip takers continue to travel anyway despite the rising threats of civil unrest, war, and terrorism,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.

Travelers are beefing up their trip protection with security advisory and extraction protection. A third of respondents (34%) said the war in Ukraine, the Hamas attacks on Israel or other violent conflicts make it more likely they will add security extraction and advisory protection to their travel protection package.

“Traveler uncertainty generally increases traveler demand for emergency medical and security services,” Richards said. “Last year, traveler purchases of security and extraction services increased by 36%, and we expect that will continue in 2024. We’ve seen this traveler behavior since the war in Ukraine, and we’re seeing it continue following the attacks on Israel.”

While civil unrest, terrorism, accidents and illnesses top the list of traveler fears, the survey revealed other concerns. Trip cancellation, robbery or theft garnered between 7-9% of responses. Testing positive for COVID (or its variants) and natural disasters each collected 5% of responses. Nuclear disasters collected <1% of responses.

###

Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.

About the Global Rescue Traveler Sentiment and Safety Survey 

Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,500 of its current and former members between January 25-30, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.

About Global Rescue  

The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.

February 20, 2024
Full Story

Business Travel on the Rise; Virtual Meetings Losing Primacy

(Lebanon, N.H. – February 12, 2024) Business travel continues to increase, and virtual meetings are losing dominance as a replacement for work-related travel. According to the Global Rescue Winter Traveler Sentiment and Safety survey, respondents traveling for business jumped 37% compared to survey results nearly a year ago. More than two-thirds (68%) of respondents said their business travel would be both international and domestic.

“In-person meetings are more effective at establishing and maintaining relationships. It’s no surprise that work-related travel is rising,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services.

More than a fifth of business travelers (22%) reported work-related travel will exceed pre-pandemic levels in 2024, doubling the 11% reported in 2023. Early last year, 35% of business travelers said business travel would be “half or less than half” of pre-pandemic levels. Now, a year later, that percentage has dropped by a third with only 23% of business travelers reporting that their work-related travel would be half or less than pre-pandemic levels.

Virtual meetings and video conference calls are losing their dominance as a replacement for business travel, according to the survey. More than half (56%) of business travelers responding to the survey said virtual meetings and video conferences are not replacing in-person business travel to a significant extent.

“The days of traveling long distances for one meeting with one person could be gone forever, but people will travel for business at scale into perpetuity,” Richards said.

“Virtual meetings have their place, but they can’t replace face-to-face meetings,” said Paul Mullen, Vice President of sales at Global Rescue. “Personal interaction will always be more effective at establishing and maintaining relationships, fostering trust and driving company growth.”

“You can’t get to know a prospect, current client or business partner professionally and personally when you’re not in person,” Mullen said. “In a video chat, there is more opportunity for distraction and multitasking, the meetings themselves can feel rushed, the technology can glitch. That’s not how you maintain a strong business relationship that lasts.”

As business travel increases globally, so do the challenges facing employers who must balance employee safety in the face of threats of international violent conflicts, terrorism and civil unrest. “The biggest management challenge in this evolving environment will be how duty of care plays a role in protecting a business traveler and a location-independent workforce,” Richards said. “Business leaders have to ask themselves if a set of rules or policies designed to maintain the health, safety and well-being of their employees are in place.”

Unfortunately, the overwhelming majority of business travelers surveyed (74%) say they do not have or do not know if they have a duty of care policy in place. The majority of the 26% of business travelers who say they have duty of care provisions in place reported the policy includes pre-trip planning, health alerts, on-trip event alerts, on-trip security or travel tracking.

“Business leaders carry a duty of care responsibility to their employees, to take care of them and avoid exposing them to any unnecessary or undue risk. As global work-related travel continues to increase, the more duty of care policies must evolve,” Richards said.

###

Contact Bill McIntyre at bmcintyre@globalrescue.com

bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.

About the Global Rescue Traveler Sentiment and Safety Survey

Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,500 of its current and former members between January 25-30, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.

About Global Rescue

The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.

February 6, 2024
Full Story

How to Avoid Dangerous Areas While Driving

(Lebanon, N.H. – February 2, 2024)

Driving a vehicle in a foreign country is a high-risk activity and has led a Los Angeles couple to file a lawsuit against Google Maps for allegedly navigating them to a notorious South African crime neighborhood.

“App maps are designed to get you to your destination. They won’t let you know much more than traffic jams or road closures,” said Harding Bush, a former Navy SEAL and associate director of security operations for Global Rescue. “It’s important for travelers driving in foreign countries to rely on much more than navigation apps. Smart travelers rely on professionally-generated destination reports, local knowledge from news reports and other research to increase their safety.”

Being safe while driving takes more than just being a safe driver. Bush advises travelers should have security advisory protection to keep them informed about regional risks, potentially dangerous events, or hotbeds of crime. “More importantly, travelers should not self-drive in risky countries or regions,” he said.

Hiring a local driver recommended by a reliable source is ideal since they know the area and won’t be confused by local roadways. “Always hire a well-vetted local driver who knows the area. They will avoid risky neighborhoods and vulnerable locations,” Bush said. “The prudent traveling driver never relies on one source of navigation.”


###
Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.

About Global Rescue The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.

February 6, 2024
Full Story

Survey Says: Travel Rebound Continues, New Destinations Preferred

(Lebanon, N.H. – February 1, 2024) Travelers are planning three or more trips in 2024, according to the world’s most experienced travelers responding to the Global Rescue Winter Traveler Sentiment and Safety Survey. The overwhelming majority of respondents (93%) are planning international trips this year with 41% planning three or more trips and more than half (52%) taking one-to-two trips abroad.

“The survey results are a clear indicator, and consistent with expert predictions and travel volumes reported by TSA, that the travel rebound will continue through 2024,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.

Mexico, Canada, Europe and Africa are the four leading international destinations for travelers, according to survey results. However, a significant number of survey respondents (66%) are planning to include new international destinations to visit this year.
“The traveler’s appetite for exploring the world is increasing. Today’s travelers are traveling boldly and increasingly seeking out new destinations that are unspoiled, less popular, more remote and sometimes a little riskier,” Richards said. “Adventure travel, luxury travel and other activity-focused segments will continue to see strong growth. Many places are at capacity or are over-subscribed and have waiting lists.”
The top 10 most frequently mentioned new international destinations travelers are planning to visit are Spain, Africa, Japan, Argentina, Italy, Australia, Greece, Portugal, Greenland and Norway.

Many travelers reported planning longer, more adventurous trips. Nearly a quarter (23%) of respondents said that since the pandemic ended, they are planning to stay longer on at least one of their international trips in 2024. One in five respondents (21%) are planning more adventurous, immersive trips in 2024 compared to past trips.
The majority of respondents (83%) said they would travel with friends or family for their trips, but not for all of their trips. Nearly a third (30%) said some of their trips would be solo, 19% said at least one trip would be on their own with a group of strangers, and 8% said one or more trips would be travel with business colleagues.


###

Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.

About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,500 of its current and former members between January 25-30, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.

About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.

January 22, 2024
Full Story

What’s New in Travel Safety and Security in 2024?

(Lebanon, N.H. – January 22, 2024) Terrorist attacks in the Middle East, record number of firearms recovered at TSA security, earthquakes in Japan, war in Central Europe and worldwide airline groundings are disruptive travel events that have prompted travelers to pay more attention to their safety and security in 2024.

“Traveler uncertainty generally increases traveler demand for emergency medical and security services,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce. “We’ve seen a 33% increase in traveler purchases of security services in the past year, and we expect that will continue.”

“We’re seeing an understandable increase in traveler concern worldwide, but it is the most pronounced in the Middle East. Nevertheless, international trip-takers continue to gain comfort with the idea of wartime travel. We’ve seen this traveler behavior since the war in Ukraine began, and we’re seeing it even more recently following the attack on Israel,” Richards said.

The grounding of the Boeing 737 Max 9 jetliner following the mid-flight detachment of a portion of the plane’s fuselage has led to hundreds of flight cancellations for airlines that use fleets of the troublesome aircraft, according to news reports. Travelers worried about the safety of the planes scheduled for use during their upcoming travel can use apps like FlightRadar24 to collect information about a specific aircraft for their flight.

“You can’t kick the tires, look under the hood of the flight you’re taking, or talk to the captain of the flight,” said Harding Bush, a former Navy SEAL and associate director for security operations at Global Rescue.“ Apps like FlightRadar24 provide recent flight history and additional information like the aircraft age, when required upgrades were made and its overall safety record.”

Bush added that there are numerous studies consistently concluding that the U.S. and other developed country airlines comply with the International Civil Aviation Organization safety requirements. “That makes flights on a commercial airline much safer than driving an automobile on a highway,” he said.

Since the 9/11 attacks in 2001, stringent measures to keep weapons and explosives off airplanes have almost eliminated terrorist hijackings, according to the International Center for Counterterrorism.

“But as travel volumes increase, the U.S. Department of Homeland Security (DHS) is advancing programs to streamline traveler processing while maintaining security, including the Screening at Speed Program that allows PreCheck passengers to conduct a self-service screening with scant help from TSA security agents,” said Adam Bardwell, a former U.S. Army Green Beret and a Global Rescue security operations supervisor.

Like a scene in the movie, Total Recall, Screening at Speed technology would “enable the scanning of walking passengers, acquiring data through most garments and reliably detecting a wider range of prohibited items regardless of concealment,” according to officials. In January 2024, PreCheck travelers using the Harry Reid International Airport in Las Vegas will get their first chance to use the self-service screening prototype.

“If the scan-while-you-walk tech succeeds, by 2025 PreCheck travelers won’t even need to stop walking to get through security, let alone take their shoes off,” Bush said.

###

For more information contact: Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text).

About Global Rescue

The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.