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NBCNews.com – NBCNews.com features Global Rescue in Ebola coverage

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Health & SafetyTravel
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Ebola: What you should know

Should today’s travelers be concerned about Ebola? Global Rescue details what you need to know about the virus.

The Ebola virus started its rampage in 2014. The World Health Organization (WHO) declared an international public health emergency in August as deaths were reported daily in three African countries: Sierra Leone, Liberia and Guinea. In October, Global Rescue had air assets in Africa ready to perform air ambulance evacuations. According to BBC News, the total number of reported cases for this first outbreak: 28,367.

In August 2018, the second Ebola epidemic hit the Democratic Republic of the Congo. On July 17, 2019, WHO declared the Ebola outbreak a public health emergency of international concern. The epidemic lasted until 2002, but emergency response and prevention efforts have contributed to an overall decline in reported cases and fatalities. In 2021, there have been outbreaks in the Democratic Republic of the Congo and Guinea.

Does today’s traveler need to worry about an Ebola outbreak? Probably not: there are currently no travel health notices for Ebola.

But it’s not unusual to encounter a medical problem on a trip. This worry shaped travel for people before the pandemic — and certainly had an effect on travel during the pandemic. In fact, our travel survey found 24% of respondents would not make a trip if the destination had insufficient medical facilities.

So if Ebola is on your mind, Global Rescue advises travelers to remain vigilant, offering these safety tips for travel to countries with a risk of Ebola.

Avoid travel

Don’t go if you don’t have to. Adhere to the Centers for Disease Control and Prevention (CDC) and U.S. Department of State warnings against non-essential travel to affected West African countries.

Avoid contact

The risk of infection for travelers is low. Transmission requires direct contact with blood, secretions, organs or other body fluids of infected living or dead persons, all of which are unlikely exposures for the average traveler.

Wash your hands

Strict personal hygiene, including frequent hand washing, should be followed while traveling in endemic areas.

Sign up for health alerts

Global Rescue’s intelligence team monitors global news all day, every day, and publishes health and security information in destination reports, free to members. Type in your destination and you’ll find an overview of health, safety and security risks for that location. For additional Ebola-specific information, a great resource is the World Health Organization health emergencies bulletin.

Take care in remote environments

Education has slowed the progress of the Ebola virus in towns and cities, but preventative measures are still making their way to remote areas where outbreaks are occurring. Reports of new cases may be delayed, because some rural provinces are only accessible by motorbike over rough topography and bad roads.

Report any symptoms to health officials immediately

Symptoms include fever, weakness, muscle pain, headache and sore throat. This is followed by vomiting, diarrhea, rash and, in some cases, bleeding. These symptoms must be combined with possible exposure to Ebola within 21 days of the onset of symptoms.

Seek medical attention if you have stayed in areas where Ebola has been reported and you are feeling sick. The doctor will test you, isolate you, and notify the public health authorities.

Avoid animals, too

Infection by the Ebola virus is by contact with blood or body fluids of an infected person or animal, or by contact with contaminated objects. Global Rescue advises avoiding contact with wild animals (bats), with raw or undercooked meat (bushmeat), and raw meat of an unknown source. Bushmeat, considered a delicacy in West Africa and the only source of protein in rural areas, may include antelope, wild goat, buffalo, deer, chimpanzees and fruit bats.

Choose your hospital wisely

Hospitals in West Africa may not have the proper staff, equipment, training or resources to treat Ebola patients. During an outbreak, a hospital may be one of the most dangerous places to be. The World Health Organization continues to work with at risk locations, such as the Democratic Republic of the Congo, to fight Ebola and other public health problems such as outbreaks of measles and cholera, the COVID-19 pandemic and a weak health system.

Chances are the virus will not spread if the Ebola patient is in an isolation unit equipped with advanced infrastructure, laboratory capabilities and trained staff.

If you have a medical emergency while traveling in a country with reported Ebola outbreaks, Global Rescue can provide members with advice on health care facilities suitable for your needs.

Global Rescue travel members can access 24/7/365 advisory services staffed by critical care paramedics, nurses and physicians. If you are a traveling Global Rescue member and have questions, symptoms or concerns about your health, call Global Rescue immediately at (617) 459-4200. Click here to learn more about a travel services protection membership.

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Global Rescue medical consultation helps member’s recovery from an eye injury in Zimbabwe

For the first time in their extensive travels, Lorne and Mary Liechty purchased a Global Rescue membership. For the first time, they needed it.

For the first time in their extensive travels, Lorne and Mary Liechty purchased a Global Rescue membership. For the first time, they needed it.  On only his second day in Zimbabwe, Lorne found himself with an eye irritant that felt as if someone had stuck a needle in his eye.  Four hours from the nearest medical facility, Mary turned to Global Rescue.

“We were trying as hard as we could to do what we knew to do,” Mary explained.  She had attempted to flush the piece of debris out twice after Lorne complained that it felt as if it were poking into his cornea.  “We talked to his personal ophthalmologist and then to his specialist. He has macular degeneration, and the specialist assured us it had nothing to do with the MD, and that it was likely something foreign in his eye. He said, ‘put the drops in, if it hurts don’t keep using them.’ So, we put one drop in and it was extremely painful, excruciatingly painful, so we didn’t put anymore in,” Mary said.  In the midst of these attempts to ease Lorne’s pain, Mary called Global Rescue. 

“I hadn’t even remembered to call you until I prayed and I just really felt like that was my answer for that moment, to be able to be at ease with what we were doing,” Mary continued.  She spoke with several Global Rescue operations personnel over the course of multiple calls using a satellite phone from their remote location amidst connectivity issues.

The next morning, when Lorne’s condition had not improved as they had hoped, Mary packed up all their belongings in case they needed to be evacuated, and drove to Bulawayo to see an optometrist and an ophthalmologist.  “The doctor put some kind of dye in Lorne’s eye. Everything that was damaged showed up red in his eye. It was more than a third, I would say close to half of his entire cornea that had been injured,” Mary said.  “It was pretty amazing to me how much damage a little speck of nothing could do.”

Next a nurse at the facility professionally flushed Lorne’s eye. “Immediately he felt better,” said Mary. “He sat up and opened his eyes without pain for the first time in 24 hours.”

Mary theorized that the foreign object was a small piece of thatch from their cabin roof.  Once the situation was resolved, the couple stayed over in Bulawayo for the night before returning for the remaining seven days of their trip without further incident. 

Praising the affordability of Global Rescue membership, she continued, “I saw it as a good financial investment in my peace of mind for this particular trip. I told my husband it was very nice to have someone I could turn to when I was completely at my wit’s end, someone to share the unknown with.”

Mary continued, “More than anything else, I think Global Rescue gave me an opportunity to feel that there was an ‘out’ for this – that there was a way to handle our problems and not feel like I was on my own there in the middle of Africa, four hours from the closest doctor. Talking with Global Rescue gave me the confidence and assurance that, even if I am handling this on my own, I am not alone.”

 

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Boston Business Journal – Profile of Global Rescue CEO Dan Richards

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Ocean Row Events’ Leven Brown expresses thanks to Global Rescue

Following Global Rescue's successful rescue last week of a rower in the middle of the Indian Ocean, Ocean Row Events managing director and ocean rower Leven Brown shared his gratitude:

The Avalon’s departure from Geraldton in Western Australia on June 11, 2014 (Photo courtesy of Ocean Row Events)

Following Global Rescue’s successful rescue last week of a rower in the middle of the Indian Ocean, Ocean Row Events managing director and ocean rower Leven Brown shared his gratitude:

“I would thoroughly recommend Global Rescue to all seafarers. We had a crew member with severe burns during a rowing expedition and we were literally in the middle of the Indian Ocean.  Global Rescue not only gave us medical advice which helped us manage these burns but also arranged a quick and efficient evacuation for the crew member.  If you are going anywhere adventurous and it carries risk, Global Rescue is the essential partner as it is for us.”  Leven Brown, Ocean Rower, Managing Director – Ocean Row Events

 

Avalon crew member Shane Usher (in light blue) with crew of the Nordic River (Photo courtesy of LPGC “Nordic River” “K” Line Ship Management Co., Ltd. [Tokyo, Japan])

 

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Shipping industry publications – Global Rescue highlighted in Indian Ocean rescue

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Global Rescue successfully rescues Indian Ocean rower

Global Rescue coordinated the rescue of a rower from the middle of the Indian Ocean after he sustained severe burns. Ocean Row Events (ORE) crew member Shane Usher was successfully evacuated to the 590-foot K…

Nordic River launch boat (R) evacuates injured rower from Avalon rowboat (L) during Indian Ocean rescue led by Global Rescue on July 11. (Courtesy: LPGC ”Nordic River” “K”Line Ship Management Co., Ltd. [Tokyo, Japan])

Global Rescue has coordinated the rescue of a rower from the middle of the Indian Ocean after he sustained severe burns.

Ocean Row Events (ORE) crew member Shane Usher was successfully evacuated to the 590-foot K Line bulk carrier Nordic River on the morning of July 11.  Earlier in the week, Usher had accidentally scalded himself while preparing food on the ORE rowboat, Avalon.

Global Rescue’s medical team confirmed that Usher’s burns were significant enough that an evacuation was necessary to secure proper treatment.  The six-man and one woman Avalon crew was rowing non-stop across the Indian Ocean, having departed Geraldton, Australia, on June 11.

Global Rescue led the rescue and coordinated with the Australian Maritime Safety Authority (AMSA) and the Australian Rescue Coordination Centre to identify a vessel in the vicinity of the Avalon. Global Rescue led the operation from its operations centers in Massachusetts, New Hampshire and Thailand.

The Nordic River responded to the request to go to the aid of the rowboat. The carrier reached the Avalon successfully and transferred Usher by launching a rescue boat. The challenging operation, which was conducted in the open ocean, lasted nearly two hours.

  

 K Line carrier (Courtesy: LPGC “Nordic River” “K” Line Ship Management Co., Ltd. [Tokyo, Japan])

 

Once Usher was on board the Nordic River, Global Rescue’s medical team managed the treatment of his burns, liaising with the Nordic River’s crew to oversee his care.  The ship is expected to reach Australia on July 18.

The current Ocean Row Events mission is to row from Western Australia to Durban, South Africa, through nearly 5,000 miles of open ocean. The Avalon sustained only minor damage after the rescue and is en route to Africa.

 

 Ocean Row Events’ Avalon in the Indian Ocean (Courtesy: LPGC “Nordic River” “K” Line Ship Management Co., Ltd. [Tokyo, Japan])

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Global Rescue Successfully Rescues Indian Ocean Rower

Boston, Mass., – Global Rescue, a crisis response firm providing medical, security, evacuation, and travel risk management services to corporations, governments and individuals, has coordinated the rescue of a rower from the middle of the…

Boston, Mass., – Global Rescue, a crisis response firm providing medical, security, evacuation, and travel risk management services to corporations, governments and individuals, has coordinated the rescue of a rower from the middle of the Indian Ocean after he sustained severe burns.

Ocean Row Events (ORE) crew member Shane Usher was successfully evacuated to the 590-foot K Line bulk carrier Nordic River on the morning of July 11. Earlier in the week, Usher had accidentally scalded himself while preparing food on the ORE rowboat, Avalon.

Global Rescue’s medical team confirmed that Usher’s burns were significant enough that an evacuation was necessary to secure proper treatment. The six-man and one woman Avalon crew was rowing non-stop across the Indian Ocean, having departed Geraldton, Australia, on June 11.

Global Rescue led the rescue and coordinated with the Australian Maritime Safety Authority (AMSA) and the Australian Rescue Coordination Centre to identify a vessel in the vicinity of the Avalon. Global Rescue led the operation from its operations centers in Massachusetts, New Hampshire and Thailand.

The Nordic River responded to the request to go to the aid of the rowboat. The carrier reached the Avalon successfully and transferred Usher by launching a rescue boat. The challenging operation, which was conducted in the open ocean, lasted nearly two hours.

Once Usher was on board the Nordic River, Global Rescue’s medical team managed the treatment of his burns, liaising with the Nordic River’s crew to oversee his care. The ship is expected to reach Australia on July 18. The current Ocean Row Events mission is to row from Western Australia to Durban, South Africa, through nearly 5,000 miles of open ocean. The Avalon sustained only minor damage after the rescue and is en route to Africa.

About Global Rescue

Global Rescue is a worldwide provider of integrated medical, security, intelligence, travel risk management and crisis response services to corporations, governments and individuals. Founded in partnership with Johns Hopkins Medicine, Global Rescue’s unique operational model provides best-in-class services that identify, monitor and respond to potential threats. Global Rescue has provided medical and security support to clients during every globally significant crisis of the last decade. Memberships start at $119 and entitle members to rescue and transport services to their home hospital of choice.

For more information, call +1-617-459-4200 or visit www.globalrescue.com.

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Health & SafetyTravel
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MERS-CoV: What you should know

MERS-CoV, or Middle East Respiratory Syndrome Coronavirus, belongs to the large family of coronaviruses which have been known to cause illness in both humans and animals. In humans, the coronaviruses can cause mild respiratory illness…

MERS-CoV, or Middle East Respiratory Syndrome Coronavirus, belongs to the large family of coronaviruses which have been known to cause illness in both humans and animals. In humans, the coronaviruses can cause mild respiratory illness like the common cold to severe life-threatening illness such as MERS-CoV or Severe Acute Respiratory Syndrome (SARS).

MERS-CoV was first reported by the World Health Organization on 22ndSeptember 2012; since then, all the associated cases globally have been linked back to the Arabian Peninsula. The disease first emerged in Jordan in April 2012 and was retroactively attributed to MERS later that year.

Transmission:

It is suspected that the primary source of transmission is from infected animals to people working closely with the animals, with limited human-to-human transmission.  Camels are suspected to be the main animal source of infection but this has yet to be confirmed by health authorities and investigations regarding the source are ongoing.  The incubation period is 2-14 days.

Countries with Lab-confirmed MERS cases

Countries in or near the Arabian Peninsula with cases:

–Saudi Arabia
–United Arab Emirates (UAE)
–Qatar
–Oman
–Jordan
–Kuwait
–Yemen
–Lebanon
–Iran

Countries with Travel-associated cases:

–United Kingdom (UK)
–France
–Tunisia
–Italy
–Malaysia
–Philippines
–Greece
–Egypt
–United States of America (USA)
–Netherlands

*Two patients were transferred to Germany for care

Who is at risk:

–Anyone visiting farms, markets, barns or places where camels are present
–Recent travelers to the Arabian Peninsula
–Anyone in close contact with an ill traveler from the Arabian Peninsula
–People with diabetes, kidney failure, chronic lung diseases or weakened immune systems
–Healthcare workers caring for infected patients.

Signs and symptoms:

–Fever
–Cough
–Shortness of breath
–May have gastrointestinal symptoms such as diarrhea, nausea or vomiting.

It should be noted that not all infected individuals will exhibit symptoms. Those who have traveled to the Arabian Peninsula should be cautious, regardless of their activities or outward symptoms.

Treatment:

There is no specific treatment for MERS-CoV infection.  The current treatment regimen involves supportive care to alleviate symptoms and provide support to vital organ functions.

Prevention:

  1. Observe good personal hygiene at all times.
    2. Practice frequent hand-washing (before handling food or eating, after going to the toilet or when hands are soiled). Use alcohol-based hand sanitizer if soap and water are not available.
    3.    Avoid close contact with persons suffering from acute respiratory infections.
    4.    Cover your nose and mouth with a tissue when you cough or sneeze, then throw the tissue in the trash.
    5. Avoid touching your eyes, nose and mouth with unwashed hands.
    6. Avoid contact with camels and other live farm/wild animals. If there is contact, wash hands thoroughly with soap.
    7. Adopt good food safety practices and avoid consuming unpasteurized milk and uncooked meat.
    8. Get vaccinated against influenza and meningitis. While there is NO vaccination against MERS-CoV, vaccinations against influenza and pneumococcal infection can help prevent these common infections that have symptoms similar to MERS-CoV.
    9. If you are traveling to the Arabian Peninsula and have pre-existing chronic conditions, consult your doctor prior to your travels for medical travel advice.
    10. Should you become unwell with fever and cough during or after your recent travel (within two weeks) to the Arabian Peninsula, put on a mask and seek medical attention immediately.

 

 

Temperature surveillance of passengers at airports

Airports around the world have begun temperature monitoring and health surveillance checks of passengers upon arrival.

     To our knowledge, a number of major international airports have installed and implemented infrared temperature monitoring:
1. Middle East International Airports – Riyadh, Jeddah, Dubai, Abu Dhabi, Kuwait City and Bahrain
2.  Australia – Sydney, Melbourne, Perth, Darwin
3.  New Zealand
4.  Singapore
5.  Hong Kong
6.  Malaysia – Kuala Lumpur
7.  United Kingdom
8.  Turkey – Istanbul

These infrared temperature machines will detect passengers with a high body temperature as they pass through the checkpoints. This helps the health officials at the checkpoints to quickly screen incoming passengers with fever (one of the signs and symptoms of MERS-CoV). However, not all MERS-CoV infected individuals will exhibit symptoms, much less a fever, rendering the temperature scanners not entirely effective.  Nonetheless, temperature scanners are the method that health authorities are employing as a first line of screening. Passengers with a higher than normal body temperature will be further screened by health officials. In addition, the passenger may be asked to complete a questionnaire detailing recent travel histories and activities. Depending on the reply, the passenger may be required to be seek immediate medical attention at one of the airport clinics before being allowed to enter the country.

For anyone who has symptoms of fever, cough or shortness of breath prior to travel, it is advisable to seek medical consultation to obtain a fitness to fly memo or certificate. The memo or certificate should indicate any recent travels.

Sources:

http://www.cdc.gov/CORONAVIRUS/MERS/faq.html

National Center for Immunization and Respiratory Diseases, Division of Viral Diseases

Page last updated: June 12, 2014

http://wwwnc.cdc.gov/travel/notices/watch/coronavirus-saudi-arabia-qatar

Centers for Disease Control and Prevention
National Center for Emerging and Zoonotic Infectious Diseases (NCEZID)
Division of Global Migration and Quarantine (DGMQ)

Page last updated: May 21, 2014

http://www.moh.gov.sg/content/moh_web/home/pressRoom/pressRoomItemRelease/2014/additional-measure-for-early-detection-of-mers-cov.html

Ministry of Health, Singapore

Page last updated: May 16, 2014

 

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BBC Future – Global Rescue highlighted in “The mountains we have never climbed”

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Meet the Team: David Koo

In our “Meet the Team” series, we profile the people who make Global Rescue what it is. David Koo, based in Global Rescue’s Bangkok Operations Center, offers a glimpse into his role as an Operations…

David Koo at Everest Base Camp

In our “Meet the Team” series, we profile the people who make Global Rescue what it is. David Koo, based in Global Rescue’s Bangkok Operations Center, offers a glimpse into his role as an Operations Manager, the business culture in Asia, and his time in Tibet.

What is your role at Global Rescue?
I am working in the role of Operations Manager.  I ensure that the Operations Center is operationally ready and runs smoothly. This includes ensuring the readiness of our Asian teams and providing case direction and oversight for active operations, assisting the Directors in making decisions, and providing leadership to the team.

What do you like most about your job?
My staff! I work with a talented multinational team. We learn from each other and from the experiences that each of us brings to the table. Furthermore, this job is unpredictable. Every request that comes in is different and sometimes you really have to think creatively to develop solutions.

Give an example of a recent mission you’ve handled.
Our Operations team recently managed a commercial stretcher transport from Doha (Qatar) back to the U.S.A. This transport involved coordination across cultures, and very long transport durations.  A Global Rescue Senior Specialist paramedic was at the member’s side during the hospital stay, and then was with her all the way to her home hospital. The team handled the logistics from start to finish.

You are based in Thailand. What do you think is the greatest benefit to Global Rescue members in having a Global Rescue operations center in Bangkok?
I think it is very important for Global Rescue to have a presence in Asia. The business culture in Asia is very different from the West. We place a strong emphasis on first developing a relationship before a business deal. We like face-to-face meetings over a meal and having multiple interactions before we get down to business. For example, the annual deployments of Global Rescue staff in Nepal is a great example of how having “boots on the ground” helped to foster relationships and to ensure the best possible operational handling of cases.

What is the coolest place you’ve traveled to and what made it interesting?
I really treasured my three years in Tibet during which I trekked across the region, rode on top of a delivery truck from Tibet to Chengdu, stayed overnight in a nomadic tent, trekked to Advance Base Camp, and stood in awe of mount Everest with only one thought in mind: “People must be out of their mind to try to summit Everest.” Now I oversee the coordination of rescues from the mountain. Sometimes we circle back to where we started.

 

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Introducing @GRAlerts, Global Rescue’s travel alert feed

The new Global Rescue travel alert feed on Twitter covers security and medical events worldwide. 

Have you seen the new Global Rescue travel alert feed on Twitter? It’s@GRAlerts and it covers security and medical events worldwide. Powered by our Global Rescue analysts, @GRAlerts is a great way to stay up-to-date on world events that may impact travel.

Here’s a sample of recent tweets from @GRAlerts:

 

 

Stay informed. Be sure to follow @GRAlerts on Twitter!