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The Boston Globe – Boston area natives cope amid turmoil in Egypt

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Global Rescue extracts first wave of evacuees from Cairo

Global Rescue has extracted the first employees of an American company from Cairo on Sunday afternoon.

Global Rescue has extracted the first employees of an American company from Cairo on Sunday afternoon. Security teams collected the foreign nationals from various points around the capital and then evacuated them via fixed-wing aircraft to Jordan. From there they were transported to their respective home countries.

Over the weekend, Global Rescue deployed security teams to Egypt to provide security, transport and extraction services for several hundred clients in country. The teams are led by special operations veterans that include former Navy SEALs and members of the Navy’s Special Warfare Command.

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Global Rescue deploys security teams to Egypt

Global Rescue has deployed security teams to Egypt to provide security, transport and extraction services for the company's clients in country.

Global Rescue has deployed security teams to Egypt to provide security, transport and extraction services for the company’s clients in country. The teams are led by special operations veterans that include former Navy SEALs and members of the Navy’s Special Warfare Command.

If someone you know is currently in Egypt and requires Global Rescue’s assistance, please contact our 24 hour operations center at: (800) 381 9754 or +1 (617) 459 4200.

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Travel health expert lays out plan for emergencies abroad

Guest blogger Lloyd Smrkovski has offered to share his thoughts on travel safety and the importance of a comprehensive medical evacuation plan.

[Note: Guest blogger Lloyd Smrkovski, who holds a doctorate in immunology, microbiology and parasitology and is a retired Naval officer, has offered to share his thoughts on travel safety and the importance of a comprehensive medical evacuation plan. “Who knows?” he writes, “If it saves just one life, it is a worthwhile endeavor.” His bio can be found below.]

By Lloyd L. Smrkovski, Commander, USN-retired

Okay, you are anxiously waiting to board your flight to Africa, the Arctic Circle, New Zealand, or some other exotic destination.  You are in possession of your passport, credit cards, prescription medications, and a good book to keep you occupied during your long flight.  You even bought “travel insurance.” Maybe. This begs the question, are you really prepared to meet any and all contingencies?  I’d bet the answer is an unqualified “NO”. 

Did you contact your medical insurance carrier to see if they provided any medical or evacuation coverage for the countries that you are visiting?  Did you get any vaccinations?  If so, did they include a tetanus booster and shots to prevent the various forms of Hepatitis?  How about the painless three-shot series for rabies? (Yes, the Kudu of Africa are reservoir-hosts for the virus that causes rabies.)  A vaccine for bacterial pneumonia would also be a wise choice, as would the vaccine for shingles.

Believe it or not, disease threats can come from some of the most unlikely places:  food prepared by individuals who have not passed stringent health standards, tiny ticks that are no bigger than the head of a pin, water from a lake/stream or swamp (wade in it or drink it at your own risk), a scratch or puncture wound from a thorn of a tree/bush, are but just a few of the examples of what waits for you.  Should you be concerned?  Yes, indeed. 

Most infectious disease threats can be avoided with a few common sense remedies, but not all.  Then it is up to you to take whatever precautionary measures possible.  Most preventive measures are simple and inexpensive; knowledge being by far the cheapest.  Unfortunately, most travelers don’t bother to prepare themselves adequately.  Thus, they are an accident just waiting to happen. 

No “prevention” program will protect everyone from every threat.  Thus, there is one last contingency plan that you can and should implement before you travel, and that is an emergency medical/evacuation plan.  Most of these plans, of which there are several, cost only a small fraction of what you will spend on your travels to your distant lands. 

The other issue is to understand fully what your medical/evacuation plan provides for and what are its exclusions.  Case-in-point:  When I started my travels to Africa in 2006, I enrolled in a medical evacuation plan from a company other than Global Rescue. This sort of plan was great for what it was designed to do, and that is to evacuate you from a hospital in which you find yourself after you are seriously injured or diseased, to the hospital of your choice, probably back home.  What it does not provide for is an evacuation from your immediate location in the jungle or your safari campsite. 

Well, after I started doing “dangerous game” hunts, I decided that I needed additional coverage for an actual evacuation from the field — as in, from the site of injury or illness, which is especially necessary in remote locations, unable to be safely removed to an area hospital. And that is assuming one even exists, which could be a full day’s drive away. 

For this type of coverage, I put my trust in Global Rescue. For a few hundred dollars in annual membership fees, they provide immediate medical advisory services, as well as an evacuation to the nearest medical facility and on to your hospital of choice once you are medically capable of continued travel. 

Since Global Rescue provides every service that its competitors provide, and much more, I have elected to drop the former coverage and go full-time with Global Rescue.  It’s a service that I hope I never need, but with it, I feel confident that my travels back to Africa and elsewhere will be less worrisome, and if stricken with injury or disease, I know that they will be there to assist me.  I trust my life with Global Rescue and no one else. 

 

About the author:

Lloyd Smrkovski is a retired U.S. Naval Commander, who served over 22 years in uniform.

At the age of 18 he began his military career in the United States Air Force where he worked as a Russian Communications Intercept operator, with tours in Japan, the U.S and elsewhere. He earned a Bachelor’s degree in Biology and Sociology and a Masters degree in Science Education and Guidance Psychology from Winona State University in Minnesota. Later, he was awarded a National Institutes of Health graduate studies Fellowship from the University of Montana, Missoula, where he completed a doctorate  in the fields of immunology, microbiology and parasitology.

Dr. Smrkovski subsequently worked as a Forensic Scientist for the Michigan Department of State Police, and in 1976 he was offered an Officer’s Commission in the United States Navy. He spent the next 16 years engaged in tropical medicine research and the gathering of medical intelligence data for the Navy. During that time he served overseas tours in the Philippines, Panama and elsewhere. While stationed in the U.S. he served at the Naval Medical Research Institute in Bethesda, MD and at the Armed Forces Institute of Pathology, in Washington, D.C. 

Commander Smrkovski also spent a great deal of time in such countries as Indonesia, Malaysia, Thailand, Turkey, Iran, and most countries in Central America.  He is a certified expert in “Jungle Survival” techniques. Besides enjoying his new granddaughter, Lindsey, he spends at least a month or more each year on safari in Africa as well as big game hunts on other continents. 

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U.S. Ski Team’s Marco Sullivan is home, rehabilitating after medical evacuation

U.S. Ski Team athlete Marco Sullivan is at home in the Lake Tahoe area and recovering after a frightening crash during World Cup downhill training in Bormio, Italy.

U.S. Ski Team athlete Marco Sullivan is at home in the Lake Tahoe area and recovering after a frightening crash during World Cup downhill training in Bormio, Italy. Sullivan lost control after landing a jump on the slippery Stelvio course. He hit his head hard on the ice, and suffered a concussion.

Sullivan was medically evacuated via helicopter to a local hospital in Sordino, Italy, for initial stabilization and testing and then on to a neurological facility in Innsbruck.

U.S. Ski Team doctors communicated constantly with Global Rescue medical staff regarding the athlete’s treatment while in the Alpine hospitals. Global Rescue and Johns Hopkins physicians confirmed the diagnosis of a subdural hematoma – a potentially life-threatening condition if left unmonitored — and recommended he be transferred to a facility in the United States for further testing. The company dispatched a paramedic to the Alps to assist the athlete during his medical evacuation from Europe to his home near Squaw Valley, CA.

Global Rescue is the official provider of medical, security, advisory and evacuation services to the United States Ski and Snowboard Association (USSA).

The date of Sullivan’s return to training remains unknown, according to the USSA.

“Marco’s status at this point is that he is out of competition and home rehabilitating with return undetermined at this time,”  the USSA’s medical director, Kyle Wilkens, said.

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Global Rescue proudly sponsors Soccer Without Borders

Global Rescue is proud to announce its new sponsorship of Soccer Without Borders to help provide these volunteers with peace of mind and access to critical resources in the event of an emergency.

As the executive director of Soccer Without Borders, a non-profit organization that runs year-round youth development programs in under-served areas in the USA and abroad, Mary McVeigh knows that her mission faces singular challenges.

Visiting Egypt earlier this month, McVeigh noted that while in many countries the balance of resources between men’s and women’s soccer is skewed, in an Islamic country the challenges to building youth soccer programs for girls are even more complex. For example, on the one hand, girls do not traditionally reveal their legs, but on the other hand, international soccer regulations at some levels prohibit players from wearing lycra below their knees.

From Nicaragua to Uganda, Soccer Without Borders volunteers face a broad array of social challenges, and also have to cope with the reality of being in places where things can, and sometimes do, go wrong. The non-profit organization sends its volunteers to live year-round in cities and villages in Central America, South America and Africa where good healthcare is generally unavailable.

Global Rescue is proud to announce its new sponsorship of Soccer Without Borders to help provide these volunteers with peace of mind and access to critical resources in the event of an emergency.

McVeigh said the program has experienced medical emergencies in the past, when signs and symptoms of a serious parasite were not treated early enough, due to a lack of trust in the local medical services.

“Our relationship with Global Rescue is going to give our people incredible peace of mind,” McVeigh said. “The hardest part about being in areas where good healthcare is lacking is gaining access to important medical information when you need it most. To me, this is going to be such a huge asset.”

Early awareness can help prevent the escalation of illnesses. Global Rescue members who are injured or ill can call the company’s medical staff 24 hours a day, seven days a week, to receive critical medical advice, and through its relationship with Johns Hopkins Medicine, members have access to the advisory services of the world’s top specialists. Global Rescue then performs medical evacuations for members in need of hospitalization to the home country hospital of their choice. 

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Travel
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An injury, a death, and the limits of travel medical insurance

Mike McDonald was vacationing in the Dominican Republic last month, and it was going to be a trip to remember: He had planned to propose to his girlfriend on the tropical island and then return…

Mike McDonald was vacationing in the Dominican Republic last month, and it was going to be a trip to remember: He had planned to propose to his girlfriend on the tropical island and then return to Canada to get married.

Instead, it was a tragedy the families will never forget. According to an article in The Canadian Press, McDonald suffered a traumatic head injury after slipping on the granite by a hotel pool, and was stabilized in a local Dominican hospital while his hotel and insurance company argued over who would pay his medical bills. He was refused a medical evacuation, and consequently died in the Caribbean nation.

In cases like these, insurance companies make decisions on whether to transport a policy-holder based on financial considerations. Global Rescue works very differently.  As a Global Rescue member, if you require hospitalization while more than 160 miles from home, we will transport you to the hospital of your choice and often will deploy our medical staff to your bedside to coordinate your treatment.   

Global Rescue makes medical decisions based on the member’s best interest. That distinction cannot be overstated, and often it is the difference between life and death. 

Left to take care of the young man on their own, McDonald’s family members had to turn to Facebook to raise the $10,000 needed to pay his hospital bill, and were financially constrained to ask Air Canada for a free ticket to send his mother to his bedside. In the end, the 33-year-old died in the Caribbean hospital after the insurance company refused to pay for a medical evacuation: 

The family is now saying no one else should have to go through what they went through.

“Whether it was the hospital or the hotel or the insurance company, it shouldn’t have happened this way,” said Mitch McDonald, Mike’s uncle. “It shouldn’t have to be the family that deals with this. When you buy insurance you think you would be insured.”

He was hospitalized at the best hospital in the country, Mike Starko, executive director with Travel Underwriters, said. But neither the hotel nor the insurance company agreed to pay for his hospital expenses and flight home.

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Global Rescue evacuates reporters from Cap Haitien violence

Global Rescue security teams have evacuated two journalists from the violence in Cap Haitien, Haiti, after rioting in the area.

Global Rescue security teams have evacuated two journalists from the violence in Cap Haitien, Haiti, after rioting in the area, stemming from a cholera epidemic, left two people dead, more than a dozen injured and the airport closed to commercial traffic.

The freelance writers, who had also been volunteering with Haitian children in the area, said they could hear gunfire in the distance from their position and noted that the roads leading in and out of downtown from their host family’s home had been barricaded.

 Their employer alerted Global Rescue about the situation, and the company’s security teams were put on stand-by. When the employer received reports that the United Nations could be preparing a statement saying it was responsible for the cholera outbreak, and further violence was anticipated, Global Rescue teams received the green light to evacuate.

The most successful security evacuations are those that are smooth and executed without dramatic maneuvers or complications. These can only be carried out after detailed planning. As soon as Global Rescue crisis response teams received the initial call, they constructed contingency plans involving air, ground and maritime assets in coordination with local contacts. Options included a ground convoy under the cover of darkness, and a power boat rescue from a landing near Cap Haitien.

In the end, the security specialists were able to carry out the quickest solution: an airlift from the closed airport after they secured an extraordinary permit. The clients were escorted to the tarmac, met by a Global Rescue team led by a former Navy SEAL, and flown to Santo Domingo where they boarded a flight to the United States.

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The Limits of Government-Provided Security: Another Lesson from Haiti

Civil unrest is again on the rise in Haiti, this time in Cap Haitien, where violence and threats to foreigners has prompted one of our media clients to request assistance for two reporters stuck in…

Civil unrest is again on the rise in Haiti, this time in Cap Haitien, where violence and threats to foreigners has prompted one of our media clients to request assistance for two reporters stuck in the midst of the rioting. Sixteen people have been reported wounded, two dead, and the local airport was closed to commercial traffic. Meanwhile, the death toll from the cholera outbreak in the region has topped the 1,000 mark.

Again, it will be the private sector that helps to provide a solution to this recurring problem. In a country where public safety infrastructure is now practically nonexistent, U.S. Embassy resources are stretched too thin to handle the volume of security emergencies facing Americans.

Coincidentally, I was at a conference this week at the U.S. State Department, where the Regional Security Officer for Haiti, Steve Lesniak, outlined the challenges he faced after the earthquake in Port-au-Prince in January. A chaotic crowd of Haitians arrived at the embassy in search of help of every description: urgent medical aid, food and water, shelter from machete-wielding mobs. The compound was so overrun at one point that even the Ambassador could not get inside.  Arriving medevac flights, Lesniak recalled, were waved off at the Embassy’s adjoining helicopter pad because the field was packed with livestock and refugees.

American citizens were turned away at the gates.

In her opening remarks at this conference, the 25th annual briefing of the Overseas Security Advisory Council, Secretary of State Hillary Clinton put the crisis in a global perspective:  There are so many tourists and businessmen engaged in activities in the furthest reaches of the planet that the U.S. Government will need to turn to the private sector to fill in the widening gap between the needs of American citizens abroad and the limited resources of diplomatic missions.

“It’s been 25 years since an innovative Secretary of State and a handful of innovative leaders from the private sector first met,” Clinton said. “Secretary George Shultz wanted to chart a new partnership on security for Americans overseas. Twenty-five years ago, even Secretary Shultz, who is such a visionary, might not have foreseen everything we deal with today. It’s a much more difficult security environment. The threat matrix is much more complex. The world has changed at a dizzying pace. American companies are everywhere. American students and tourists are everywhere. So we are living, working, learning in new ways like never before…

“So to stay active and engaged,” she told the crowd of a few hundred security professionals, “we need to work with you… This is a model public-private partnership which I’m very committed to doing more of. And in fact, any other ideas any of you have about how we can expand on our partnership models, I hope you will let us know.”

It was unclear just what shape new public-private partnerships would take in the future, but what was vividly clear was that the State Department recognizes that it can’t be counted on for the safety of every American abroad when the next earthquake, tsunami, ethnic riot or terrorist attack unfolds.

I remember answering questions for a CNN International interview after the earthquake in Haiti, when the query from anchorwoman Becky Anderson summed up the situation better than any answer.

“I would imagine, given what we’re hearing and seeing in a lot of cases,” she said “ a group of people or an organization that needs to move people around or get people out, they can’t just go to the police or the military here. I would imagine private security in many cases is really the only option.”

There is no police, military or embassy solution to the problems our clients are facing right now in Cap Haitien. If there was, they likely would not have turned to their employer to plead for assistance. And if their employers were confident that traveling representatives of the company would be kept out of harm’s way by the local embassy or police, they would not have become Global Rescue clients.

Over the weekend, one of our security teams, led by a former Navy SEAL, extracted the reporters from the violence. The team met the evacuees at a predetermined location and escorted them to Santo Domingo aboard a private flight, keeping their employer informed of their whereabouts and condition at every stage. They were then transported to the airport of their choice – in this case, in Virgina

In this time of holiday travel, Homeland Security has taken extraordinary measures to protect Americans against another attack on our soil. It is encouraging to know that the State Department is making progress in closing the security gap facing Americans abroad. I look forward to working with its staff to propose solutions that only the private sector can provide.

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Lion attack leads to medical evacuation from the field in Zimbabwe

While walking through the veld of Zimbabwe, a Global Rescue member was ambushed by a waiting lioness.

While walking through the veld of Zimbabwe, a Global Rescue member was ambushed by a waiting lioness, which knocked him to the ground and bit into both of his hands and his right wrist. As the young man fought to keep the animal from sinking its teeth into his jugular, his partner successfully subdued the lioness, and then called for help.

Global Rescue provided a field rescue from the remote location to a qualified hospital in the region. There, surgeons cleaned his lacerations, and acting upon recommendations from Global Rescue and Johns Hopkins, did not immediately close the wounds as there was a significant risk that they would become infected. (Infections from bacteria in a lion’s mouth lead to dangerous complications in cases like these, and are the cause of a significant percentage of resulting fatalities.)

When the doctors were confident that his wounds were ready to be closed, the man’s hands were sutured, and he elected to continue the rest of his vacation in Africa.

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Ski Racing magazine profiles Global Rescue’s Rusty Heise

Ski Racing magazine's Bryce Hubner recently interviewed Rusty Heise, a former ski racer who now manages Global Rescue's partnership with the U.S. Ski Team and represents the company within the skiing community at large. Here's what…

Ski Racing magazine’s Bryce Hubner recently interviewed Rusty Heise, a former ski racer who now manages Global Rescue’s partnership with the U.S. Ski Team and represents the company within the skiing community at large. Here’s what Bryce had to say:

Guns are trained on you at every corner in a far-off nation, where you were working to ameliorate poverty and hunger before a military coup overthrew the democratic government. The border’s closed and there’s no escaping the country — at least, not without help.

Or maybe you’re in the Andes on an expedition to summit a 20,000-foot peak. Unexpected snow hammers your team and four of you — tethered to the same rope — tumble hundreds of feet from the ridge you were traversing. You’re badly injured and need to be evacuated.

The world can be a crazy, inhospitable place, and if you find yourself in  a crisis far from home, it’s nice to have Rusty Heise and Global Rescue working on your behalf.

Heise was an alpine standout on the NCAA circuit before graduating from Dartmouth College in 2009. He’s now among the youngest business administrators at Boston-based Global Rescue LLC, a company that provides medical security evacuation and crisis response services for those in need — they might pluck you from that dicey, third-world country after a government coup, or rescue you from that Andean summit gone awry…

In addition to handling the U.S. Ski Team, Heise works in sales and member services with ski academies and clubs across the country. To some degree, he says, it’s an easy sell because there are so many tangible examples that show the value of Global Rescue’s services…

 

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Sporting Classics looks at Global Rescue member’s leopard attack

An article in this month's Sporting Classics magazine features Global Rescue's work, and in particular its medical evacuation of a South African man attacked by a leopard. John Ross writes in his "Travel" column:

An article in this month’s Sporting Classics magazine features Global Rescue’s work, and in particular its medical evacuation of a South African man attacked by a leopard. John Ross writes in his “Travel” column:

What does it cost to save your buns when the going gets dangerously bad?

Not a lot, really, even if you’re hunting in sub-Saharan Africa, the mountains of the Middle East or the jungle along Colombia’s border with Venezuela. A payment of less than $200, or $300 if you’re headed into a zone with possible civil unrest, terrorism or open warfare, will cover a two-week trip. Think how much you just shelled out for dinner for four at that good restaurant you and your wife love to frequent.

While you and your three friends were enjoying that chef’s new inspiration, a leopard in South Africa thought it would dine on John Abraham. It sank its teeth into his knee, and bit his wrist before it expired.

A local doctor cleaned and dressed the wound and Abraham returned to camp. Almost immediately infection set in. The pain was intense as was the swelling. More than 1,000 miles separated him from top-quality medical facilities in Johannesburg. His safari company is a member of Global Rescue, which specializes in medical and security evacuations. His wife placed the call, and Abraham is now recovering very well…