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Missions & Member TestimonialsJune 9, 2011
It has been a busy summiting season for Global Rescue members in the Himalayas, and consequently for our medical and rescue teams. Our operations center has fielded numerous calls from Nepal, China and Bhutan since April, and performed about a dozen operations in the region in the month of May alone. Here are a few of these members’ stories.
Mt. Everest, Camp 2: High-altitude medical evacuation
The expedition leader of a group at Everest base camp called Global Rescue to report that a 37-year-old climber in his care had collapsed and was unable to walk.
Two days prior, the man had climbed from Camp 3 to Camp 4 of the world’s tallest peak without supplemental oxygen, and had no health complaints at the time. The next day was a rest day, followed by a successful bid for the summit. During the descent, however, he complained of chest pains and dizziness. His speech was slurred. These signs and symptoms worsened during the descent to Camp 4 and he began to cough up fluid. Ultimately he required the assistance of four Sherpas and a sled to transport him down to Camp 2. The expedition leader then called Global Rescue for help.
The company’s doctors suspected High Altitude Pulmonary Edema (HAPE) and recommended an evacuation from the mountain immediately. Global Rescue dispatched a helicopter, and the member was flown to a clinic in Kathmandu where he was diagnosed with both pulmonary and cerebral edema. Further, he developed a respiratory infection and had suffered damage to his kidneys.
Over the course of a week, he was treated at the clinic and closely monitored. When he had made sufficient improvement, he was cleared to fly home on a commercial flight. He is currently at home in Colorado and is expected to make a full recovery.
Kangchenjunga, Camp 4: High-altitude medical evacuation
One of the world’s top-ranked female climbers was at Camp 4 on Kangchenjunga, the third tallest mountain in the world, where she was suffering from snow blindness and a knee injury suffered in fall. She could not descend.
After she called the Global Rescue Operations Center for help from a satellite phone, Global Rescue dispatched a helicopter to reach her at 24,500 feet – very near the altitude limit for rotary-wing aircraft. She was transported to a clinic in Kathmandu, where she was diagnosed with torn ligaments in her knee and corneal burn in her left eye.
The attending physician recommended she undergo immediate surgery on her knee, but after conferring with the Global Rescue doctors and Johns Hopkins specialists reviewing her case, the climber elected to have the procedure performed at home in the United States.
Lhasa: Medical Advisory Services
A 65-year-old woman on a tour through various countries in the Himalayas began to experience dizziness, shortness of breath and mild chest pains when her group arrived in Bhutan, at an altitude of approximately 8,000 feet. The symptoms worsened when she arrived at Lhasa, at a higher elevation, and tour leaders called Global Rescue. The member explained that she had experienced these chest pains frequently before her trip, and that her doctors at home performed a stress test and the results were negative. She apologized that there may be no real need for concern, but wanted to confer with Global Rescue’s doctors to alleviate worries she may be experiencing a cardiac incident.
In conjunction with the tour operator’s attending physician, Global Rescue doctors and Johns Hopkins specialists advised her to avoid any physical exertion, remain on supplemental oxygen in her hotel room, and the company helped arrange a commercial flight to bring her to Kathmandu ahead of schedule for evaluation at a trusted clinic.
When she arrived at the lower elevation the symptoms gradually disappeared. Physicians at the clinic in Kathmandu found no cardiac complications and cleared her for her flight home.
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Missions & Member TestimonialsJune 8, 2011
LEON (Nicaragua) – Nine years ago Eric Barone of France set the world speed record for serial as well as prototype bicycles with a set of spectacular runs down the Cerro Negro volcano in Nicaragua. But a horrific crash there on the black slope as he was slowing down after setting the record abruptly ended his career.
In the spring of 2011, the 50-year-old Frenchman returned to the scene of his greatest triumph and nearly fatal accident. But this time Barone, who still bears the scars of the crash, returned not as an active participant but rather as the organizer for a record-breaking attempt by Markus Stöckl, who came to Nicaragua already holding the world record on snow.
This time, Global Rescue paramedics were on hand in the event that the athlete required emergency assistance or a medical evacuation. In addition to the ground support, the company also had a medevac helicopter on standby.
Red Bull has frequently relied on Global Rescue’s services for high-risk sporting events in the past.
The 550-meter long track for the current record attempt on gravel on the still active volcano Cerro Negro in Nicaragua led directly from the rim of the crater to the base. “The surface is like riding down a 45-degree beach of sand and pebbles. Only once you hit higher speeds is it possible to ride with some stability,” said Stöckl. He gradually moved up higher towards the rim of the crater with a series of training runs and then broke the record on his first attempt – if only just. He was clocked at 164.95 km/h – just 1 km/h faster than Barone, who was the first to congratulate him in the finish area.

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NewsJune 7, 2011
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Missions & Member TestimonialsJune 1, 2011
From the June 2011 issue of Security Management magazine:
By Matthew Harwood
Whether it’s political upheaval, such as this winter’s widespread uprisings across the Middle East, or nature wreaking havoc, as it did in Japan’s devastating one-two earthquake-tsunami punch, the ability to respond quickly is key to being able to safely extract personnel from hot spots. Invariably, however, valuable time is lost, because companies aren’t prepared to quickly communicate with employees in danger zones. “The communications part is far and away the most important component to every mission that we run,” says Dan Richards, CEO of Global Rescue, a Boston-based crisis response company.
Smartphones. In today’s world of split-second communications, the most valuable device is the one found in nearly every businessperson’s pocket. Simply put: the smartphone has revolutionized crisis communications. As long as employees’ BlackBerrys or iPhones can receive a cellular signal or snag a WiFi connection, a company or its security provider can call, text message, or e-mail its travelers and inform them immediately of danger roiling around them…
Satellite phones. The one caveat with relying on cellular-based smartphone communications is that they can fail or be disrupted. Thus, companies need alternatives that can serve as emergency backup communications devices. Crisis experts recommend a satellite phone, or sat phone, which also provides users multiple modes of communication such as voice, text, and e-mail. “[T]hey’re the only communication method that won’t be shut down by terrestrial disturbances,” says Christopher Falkenberg, president of Insite Security. When an earthquake or a tsunami hits, cell towers break, while satellites orbit safely in space.
Global Rescue’s Richards agrees. “When we deploy, we take sat phones…so we’re not reliant on the indigenous communications infrastructure,” he says. Richards adds that sat phones proved to be a useful alternative in Egypt when the government blocked cell phone communications at the start of the popular uprising that eventually toppled President Hosni Mubarak’s regime.
But satellite phones are not impervious to interruption by hostile regimes. Some countries, like Libya, have been known to block their transmissions, and both Libya and Cuba make it illegal to own a sat phone. There can be natural interference with satellite signals as well. Heavy forests, for example, can present connectivity problems for sat phones as can dense urban areas. “What you need is a clear line of sight to the sky,” Richards says…
Planning and Programs. Crisis response professionals hammer home the message that companies must do more than buy equipment or contract for services. Unfortunately, many companies have a consumerist attitude to crisis management. They “write a check and say, ‘If there’s a problem, we’ll call you,’” says Global Rescue’s Richards. “Those clients frankly are not going to be as successful in a disaster or crisis-type situation as companies that take these threats seriously.”
To read the entire article, click here.
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NewsJune 1, 2011
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Missions & Member TestimonialsMay 25, 2011
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Health & SafetyTravelMay 18, 2011
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NewsMay 9, 2011
Commander, USN-retired