Categories:
Mission BriefsResourcesDecember 1, 2025
A 34-year-old member from Bogor Utara, Indonesia, was climbing Annapurna IV in Nepal when she developed severe altitude illness at Camp 3. She reported difficulty breathing, severe headache, facial swelling, cough and nausea and requested evacuation. Communications then stopped for a time, and later updates confirmed she had descended to Camp 2. A family member attempted to activate a helicopter independently before coordination with the operations team was clarified. As her symptoms did not improve by the following day, the operations team approved a helicopter evacuation from Camp 2 to a medical center in Kathmandu. She was admitted and treated for high altitude cerebral edema, low potassium levels and dehydration and was discharged the next day. Reviewing physicians noted no concerns with her care.
Categories:
Mission BriefsResourcesDecember 1, 2025
A 59-year-old member from Yorba Linda, United States, developed acute blood in the urine and frequent urination while trekking in the Dolpo region of Nepal near Sahartara and Dunai, far from advanced medical care. Because his symptoms persisted and he was in a remote area without nearby facilities, the operations team approved a helicopter evacuation from Dunai to a larger medical center. Daylight limitations required a diversion to Pokhara, followed by an ambulance transfer to the treating facility. He was diagnosed with hematuria under evaluation and dehydration, received treatment, then traveled to Kathmandu for additional laboratory testing as advised by a consulting physician. He remained stable, continued to recover and had no further requests for support.
Categories:
Mission BriefsResourcesDecember 1, 2025
A 63-year-old member from Crown Point, United States, had recently summited Uhuru Peak at approximately 19,340 feet/5,895 meters on Mount Kilimanjaro and was descending toward Kosovo Camp at approximately 15,980 feet/4,870 meters when she fell and struck the back of her head. She remained alert and oriented with no loss of consciousness but developed a severe headache and a 5 centimeter laceration on the back of her head. Her bleeding was controlled, her oxygen saturation was 88 percent with a heart rate of 90 beats per minute, and she received ibuprofen and supplemental oxygen before continuing to Kosovo Camp. Due to the mechanism of injury and concern for head trauma, the operations team approved a helicopter evacuation to a hospital in Moshi. Poor weather delayed the airlift, so she descended to Barafu Camp and was successfully evacuated later that day. Her wound was closed with stitches at the hospital, she was discharged with medications and continued her recovery at a hotel while awaiting her return flight home.
Categories:
Mission BriefsResourcesDecember 1, 2025
A 54-year-old member from Broadstairs, United Kingdom, was also at Barafu Camp on Mount Kilimanjaro in Tanzania when he developed severe altitude illness. He experienced shortness of breath, low oxygen levels, dizziness and severe headache, along with tachycardia. Given the severity of his symptoms and the remote setting, the operations team arranged a combined helicopter evacuation for him and a fellow climber to a medical center. Both members were evaluated, treated for acute mountain sickness and discharged in stable condition.
Categories:
Mission BriefsResourcesDecember 1, 2025
A 54-year-old member from Broadstairs, United Kingdom, was at Barafu Camp on Mount Kilimanjaro in Tanzania when she developed symptoms of acute mountain sickness, including dizziness and severe headache. Her vital signs showed low blood oxygen levels and a fast heart rate. Because she and another climber at the same location were both unwell, the operations team approved a combined helicopter evacuation to a medical center. There they were evaluated, treated for altitude illness and discharged once stable.
Categories:
Mission BriefsResourcesDecember 1, 2025
A 49-year-old member from Hollywood, United States, became unwell at Barafu Camp on Mount Kilimanjaro in Tanzania. He developed shortness of breath with oxygen levels in the high seventies on room air, accompanied by intense chest tightness, coughing, wheezing, nausea and poor appetite. As his condition worsened, a helicopter evacuation was authorized from Barafu Camp to a nearby hospital for urgent assessment. He was diagnosed with acute mountain sickness and discharged after treatment. By the following day he reported feeling much better compared with his condition at altitude and chose to manage his recovery and onward travel independently.
Categories:
Mission BriefsResourcesDecember 1, 2025
A member from Bothell, United States, was at Barranco Camp on Mount Kilimanjaro in Tanzania when he developed severe altitude illness with signs of high–altitude pulmonary edema. He experienced shortness of breath requiring oxygen, cough, severe headache, fatigue, low oxygen levels, a fast heart rate, poor oral intake and difficulty walking. The operations team approved a helicopter evacuation from camp to a hospital in Moshi, where he was evaluated and treated. He was diagnosed with acute mountain sickness and pneumonia, then discharged to his hotel with medications and clear instructions on warning signs that would require urgent medical attention. A reviewing physician raised no concerns, and the member later reported improvement and declined further assistance.
Categories:
Mission BriefsResourcesDecember 1, 2025
A member from Delta, Canada was on a horseback tour near Puerto Natales in Chile when she fell from the horse and injured her right ankle. Her guides transported her to a local hospital, where imaging showed a compound fracture dislocation of the right ankle. The treating physician performed a closed reduction and advised that definitive surgical fixation should occur within several days. Because of limited orthopedic capability at the initial facility, the physician recommended transfer to a larger medical center in Punta Arenas for surgery. The member and her husband agreed, and after the receiving facility was vetted, a ground ambulance transfer was arranged and approved. At the referral center an external fixator was placed on her right ankle and the procedure went well. She was considered stable for onward transport, and her insurer began coordinating repatriation to her home region based on the final orthopedic recommendations. She expressed appreciation for the support and confirmed the operations team could disengage.
Categories:
Mission BriefsResourcesDecember 1, 2025
A 44-year-old member from Bellingham, United States slipped and fell in Hanoi, Vietnam and sustained multiple injuries. He was taken to a local hospital, where imaging showed a dislocated left elbow with a radial head fracture and a chipped bone requiring surgery. After discharge he provided his medical records and asked whether he should undergo surgery locally or after returning closer to home. The operations team explained the medical evacuation process, and consulting physicians advised that the decision be made with his home orthopedic specialist, who ultimately recommended surgery after his return to the United States. Once he was cleared as fit to fly, flights were approved and arranged to bring him back to Salt Lake City. His travel was uneventful, and he arrived safely, with instructions to follow up promptly with his orthopedic surgeon before the case was closed.
Categories:
TravelNovember 28, 2025
Article Highlights:
- Global travelers — especially women and international adventurers — are leading the global shift toward generative AI-driven trip planning.
- 22% of travelers now use AI tools, with high satisfaction and strong intent to use them again.
- Generative AI is most often used for itinerary creation, general research, flight booking and translation assistance.
- International travelers rely on AI to overcome language and visa challenges, while US travelers use it for convenience.
- Nearly 93% of travelers say they will use AI for their next trip, marking a major leap in travel technology adaptation.
Artificial intelligence (AI) is no longer science fiction — it’s a trusted travel companion. From itinerary creation to real-time translation, AI tools are helping travelers plan, book and experience trips in ways that were unimaginable just a few years ago.
The Global Rescue Fall 2025 Traveler Safety and Sentiment Survey reveals that non-US travelers and women are leading this technological evolution, demonstrating that AI adaptation is well underway in global travel.
As AI becomes more integrated into daily life, its growing use in trip planning marks a major milestone: travelers aren’t just trying AI — they’re trusting it.
The Rise of AI in Travel Planning
According to the Global Rescue survey, more than one in five travelers (22%) already use AI tools for trip planning. While that number may seem modest, it’s part of a fast-rising trend — one that mirrors AI’s expanding role across industries from healthcare to finance.
AI-driven trip planning tools such as Google Travel, ChatGPT and Hopper use vast datasets and natural language processing to analyze flight patterns, price trends, safety conditions and even local events. This helps travelers make smarter decisions in less time.
But the data also reveals striking differences in how people are adapting to artificial intelligence across demographics and geographies.
Who’s Leading the AI Adaptation Trend?
International, non-US travelers and women are at the forefront of AI adoption in trip planning. Among non-US respondents, 30% reported using AI tools, compared to 20% of American travelers. Women also slightly outpace men, with 24% of female respondents using AI tools compared to 22% of men.
These trends suggest that travelers facing greater logistical challenges — such as language barriers, visa complexities or unfamiliar destinations — are more inclined to lean on artificial intelligence. AI is helping them bridge gaps in knowledge and confidence, delivering personalized insights that empower independent travel.
“The data suggest that international travelers are leading the way in adopting AI for travel, using it to overcome logistical, linguistic and informational barriers,” said Dan Richards, CEO of The Global Rescue Companies and a member of the US Travel and Tourism Advisory Board. “AI is proving its value for travelers who want smarter, faster and more personalized trip planning.”
How Travelers Use AI Tools
For those who have already embraced AI, the most common uses include itinerary creation (73%) and general research (67%). These travelers are letting AI tools inspire destinations, organize complex logistics and suggest activities that align with personal interests or safety preferences.
AI tools are also helping with specific travel tasks:
- 36% of travelers use AI for restaurant recommendations
- 35% for flights
- 30% for lodging
- 26% for visa information
- 21% for language translation
These percentages show that AI is moving far beyond a novelty — it’s becoming a utility. From suggesting the best time to visit Patagonia to warning about crowded tourist zones in Rome, artificial intelligence is providing insights once reserved for elite travel agents or regional experts.
Regional and Gender Differences in AI Use
The survey data shows fascinating distinctions in how AI is applied. International travelers, for instance, use AI more frequently for flights, visa support and translation — tools that simplify global mobility.
US travelers, by contrast, rely more heavily on AI for domestic conveniences like lodging and restaurant recommendations. This suggests that AI’s most transformative potential lies in helping travelers overcome the complexities of international travel.
Gender differences are equally telling. Women are not only using AI more frequently, but they’re also applying it across a broader range of travel needs — from research and itinerary design to dining and navigation.
Men, meanwhile, report slightly higher satisfaction rates, with many indicating that they find AI tools useful enough to rely on for future trips.
The Confidence Factor: Satisfaction With AI
Trust is the foundation of adaptation and travelers appear to have it in abundance. Nearly 80% of respondents rated AI tools as “very” or “mostly useful.”
Women showed particularly high levels of satisfaction, with 89% finding AI at least somewhat beneficial. Men were nearly as positive at 86%, reflecting broad confidence in the technology’s reliability.
In an era where travelers face a steady stream of uncertainties — from flight disruptions to changing visa rules — AI tools are offering reassurance through precision, speed and personalization.
Looking Ahead: The Future of AI in Travel
The enthusiasm for AI is unmistakable. More than nine in ten travelers (93%) said they are “likely” or “very likely” to use AI on their next trip. That’s an extraordinary figure that signals a permanent shift in how people plan and experience travel.
AI systems are improving rapidly. Today, they can:
- Anticipate flight cancellations or weather disruptions using predictive modeling.
- Translate complex local laws and health advisories in seconds.
- Build fully optimized itineraries that balance cost, time and safety.
- Analyze individual travel histories to recommend personalized destinations.
As AI continues to advance, it will likely integrate more deeply with augmented reality navigation, biometric identification at borders and real-time travel security monitoring. The result: an era of hyper-personalized, risk-aware travel planning.
Yet, even as artificial intelligence enhances convenience and safety, travelers must remain vigilant. AI can guide decisions — but it cannot replace the judgment and preparedness that come from experience, education and common sense.
Why Travelers Are Adapting to AI Now
Artificial intelligence has arrived at the perfect time for travelers. Trip planning has become more complex than ever, with geopolitical tensions, shifting border policies and rising climate-related disruptions. AI tools help simplify that chaos by filtering vast amounts of information into clear, actionable insights.
AI systems don’t sleep, get distracted or make emotional decisions. They deliver data-driven recommendations that travelers can trust — whether comparing visa requirements for Kenya or predicting the safest driving routes through the Alps.
Moreover, modern AI tools are learning faster than humans can teach. With every search query, booking and traveler review, these systems refine their algorithms to produce better results the next time.
This continuous improvement loop means that AI is not just helping travelers today — it’s evolving with them.
A Balanced Partnership: Humans and Machines
Still, technology is only as powerful as the people who use it. The best travelers blend the speed and intelligence of AI with their own instincts and adaptability.
Artificial intelligence can design the perfect itinerary, but it can’t interpret the subtle joy of discovering an unlisted café in Lisbon or the comfort of a local guide’s advice in Nepal. Human experience adds the context and creativity that no algorithm can replicate.
As AI continues to adapt to human behavior, travelers, too, are adapting — becoming more data-literate, safety-conscious and strategic. This partnership between people and machines is defining a new era of global mobility.
Agentic AI vs. Generative AI
While travelers are clearly intrigued by the growing capabilities of artificial intelligence, their skepticism often comes down to the difference between Agentic AI and Generative AI — two distinct forms of AI that serve very different purposes. Generative AI, the type most travelers are familiar with, powers conversational assistants, itinerary builders and translation tools. It helps travelers create content — from itineraries to packing lists — based on prompts and preferences. Generative AI works collaboratively, requiring user input and delivering suggestions that travelers can review, refine and approve. It’s seen as helpful, creative and supportive — not controlling.
Agentic AI, on the other hand, takes things a step further. It doesn’t just suggest — it acts. This form of artificial intelligence can independently plan, book and manage travel — even rebooking flights or hotels automatically when disruptions occur. But the Global Rescue Fall 2025 Traveler Sentiment and Safety Survey shows that most travelers aren’t ready to surrender that level of control. When asked if they would consider using Agentic AI for their next international trip, only 22% said yes, while 40% said no and 38% were unsure. Comfort levels fell even further when travelers were asked how they’d feel about Agentic AI making autonomous decisions: only 20% said they’d feel comfortable letting AI design a complete itinerary and nearly eight in ten (79%) said they’d be uncomfortable if AI booked flights, hotels or activities without their approval.
Travelers’ attitudes toward these technologies reflect a broader theme: trust grows with collaboration but shrinks with autonomy. Generative AI earns confidence because it acts like a capable assistant — responsive, fast and ultimately deferential to human judgment. Agentic AI, by contrast, is perceived as a decision-maker, one that could remove travelers from critical choices. Even though acceptance rises slightly when Agentic AI is used for simple, low-risk tasks — such as applying discounts or promo codes, where 38% of travelers say they’re comfortable — deep trust remains elusive. Until travelers feel confident that autonomous systems are transparent, ethical and accountable, they’ll continue to embrace AI as a partner — not a pilot — in their trip planning.
The Global Rescue Connection
No matter how advanced AI becomes, it can’t replace the need for expert human intervention during an emergency. When a traveler faces a medical crisis, security threat or evacuation scenario, Global Rescue bridges the gap between digital intelligence and real-world response.
From field rescue and medical evacuation to medical advisory and travel risk management, Global Rescue’s teams are available 24/7 — anywhere in the world. Their partnerships with elite medical institutions, including the Johns Hopkins Emergency Medicine Division of Special Operations, ensure that help is not only available, but exceptional.
AI can help you plan smarter, travel safer and adapt faster. But when real danger strikes, you’ll want the confidence of human expertise. That’s where Global Rescue stands — ready to respond, wherever you are.
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Categories:
TravelNovember 27, 2025
Article Highlights:
- New smartphones like the iPhone 14+, Pixel 9 and Galaxy S25 now support emergency satellite communications beyond cellular networks.
- T-Mobile’s Starlink, AT&T’s AST SpaceMobile and Verizon’s Skylo partnerships aim to bring direct-to-phone satellite service to millions.
- iOS 18 expands Apple’s system from SOS-only to iMessage and SMS via satellite, powered by Globalstar.
- The 3GPP NTN standard and Qualcomm/MediaTek modems are driving global standardization for satellite-enabled smartphones.
Travelers beware: While the industry trend is shifting from emergency-only use to two-way messaging, voice calls and even mobile data via orbiting networks, many countries still ban or strictly regulate their use.
Your smartphone doesn’t just connect you to the world—it can save your life. Thanks to major advancements in emergency satellite communication, leading carriers and smartphone makers are ensuring that even when you’re off the grid, you’re not out of reach. From iPhones running iOS 18 to the Google Pixel 9 series and Samsung’s Galaxy S25 lineup, a new era of satellite-enabled safety is here—powered by collaborations among T-Mobile, AT&T, Skylo, AST SpaceMobile and Globalstar.
What began as a niche emergency feature is quickly becoming a mainstream standard. The ability to send an SOS message—or soon, a regular text or call—from the middle of nowhere represents one of the most significant leaps forward in personal safety technology since GPS became standard on mobile devices.
The Global Expansion of Emergency Satellite Services
Your smartphone’s emergency satellite communication capability works in areas without cellular or Wi-Fi service, but availability depends on your location and phone model.
Apple iPhones with Emergency SOS via satellite currently operate in Australia, much of Europe, Japan, New Zealand, North America and Mexico. The service uses Globalstar satellites and now, with iOS 18, extends beyond emergency SOS to include basic messaging—both iMessage and SMS—when no traditional network is available. For now, Apple offers the feature free for a limited period after activation, signaling its intent to make satellite connectivity a core iPhone function.
Google Pixel phones, beginning with the Pixel 9 series, use Skylo’s satellite network to deliver emergency SOS in the United States, Canada and Europe. Like Apple’s system, users must be outdoors with a clear sky view to connect. The Pixel’s advantage? Integration with Google Messages, providing a seamless way to contact emergency responders or share GPS location when off-grid. The service is currently free for two years.
These services are no longer limited to rare adventurers or remote workers—they’re built for everyday travelers, hikers and even suburban residents facing natural disasters that knock out communications.
Next-Generation Devices Lead the Shift
Recently, smartphone makers have gone all-in on satellite integration.
- Google Pixel 9 Series (2025) – The Pixel 9, 9 Pro, 9 Pro XL and 9 Pro Fold feature Satellite SOS powered by Skylo, offering two-way communication during emergencies and enabling location sharing.
- Samsung Galaxy S25 Series – Samsung’s S25, S25+ and S25 Ultra are the first to support Qualcomm’s Snapdragon Satellite, built into the Snapdragon X80 modem. The feature enables both two-way text messaging and emergency SOS and Verizon’s partnership with Skylo extends compatibility to more regions.
- Apple iPhone 14 and Later – Apple’s collaboration with Globalstar now goes beyond emergency use. iOS 18 introduces “Messages via Satellite,” allowing iMessage and SMS communication without Wi-Fi or cellular access—an industry first for mainstream devices.
Carrier Power Plays: T-Mobile, Verizon and AT&T Go Orbital
The big three US carriers are racing to make “no service” a thing of the past.
- T-Mobile and SpaceX Starlink: T-Mobile’s groundbreaking partnership with Starlink introduces a “direct-to-cell” network capable of connecting ordinary smartphones directly to satellites. The system, now in beta, supports emergency Text-to-911 for all carriers and plans to expand to voice and data by 2026. What makes this revolutionary is that it works with existing hardware—no special antenna or modem required.
- Verizon and Skylo: Verizon is integrating Skylo’s satellite network into its Android ecosystem, giving Galaxy S25 and Pixel 9 users access to satellite-based messaging and location sharing—features that once required specialized devices like Garmin inReach or Iridium communicators.
- AT&T and AST SpaceMobile: AT&T, meanwhile, is collaborating with AST SpaceMobile, which has successfully launched satellites capable of providing direct-to-smartphone connectivity using standard LTE and 5G protocols. Full service rollout is expected in late 2025. The promise: voice calls, video and internet data over satellite networks, integrated directly into standard mobile plans.
The Push Toward Standardization
As more players enter the orbit, the industry faces a challenge—standardization. Until recently, each satellite service worked on proprietary technology, locking users into specific brands or networks. That’s changing fast.
The 3GPP NTN (Non-Terrestrial Networks) standard, now embraced by companies like Qualcomm and MediaTek, establishes a unified framework for satellite-to-phone communications. This means future smartphones, regardless of manufacturer, will use similar modems and protocols to connect to any compatible satellite network.
Qualcomm’s Snapdragon Satellite and MediaTek’s NTN-ready modems are leading this shift, paving the way for interoperability across carriers and continents. This will make emergency satellite services as universal as Wi-Fi calling—accessible on nearly any new phone, regardless of brand.
Safety and Preparedness in the Era of Satellite Connectivity
As powerful as this technology is, it still comes with limitations. Users must be outdoors with a clear view of the sky and satellite coverage varies by region due to government regulations and network availability. It’s also essential to distinguish between emergency use and general communication:
- Emergency SOS via Satellite is for life-threatening situations.
- Messages via Satellite (where available) allows limited personal texting when you’re off-grid but not in immediate danger.
Experts recommend activating these features in advance, testing the system before travel and carrying a power source since satellite connections may take longer and consume more battery.
Key Industry Trends
- Two-Way Communication Expansion: Satellite connectivity is evolving from one-way SOS messages to real-time two-way texting and eventually voice and data.
- Carrier Integration: Mobile carriers are weaving satellite services into standard plans, eliminating the need for separate devices.
- Global Coverage: Companies like SpaceX, AST SpaceMobile and Skylo are expanding satellite constellations to fill coverage gaps worldwide.
- Standardization via 3GPP NTN: Qualcomm and MediaTek’s new modems will ensure future interoperability across brands and carriers.
- Everyday Safety Use: Satellite features are transitioning from specialized adventure gear to essential consumer safety tools.
Travelers Beware
While satellite connectivity promises global reach, it’s not universally permitted. Several countries ban or strictly regulate smartphones that use emergency satellite communication features due to national security concerns, frequency control laws, or restrictions on encrypted communications.
For example, China, India, Russia, Cuba, North Korea, and Iran either prohibit or heavily restrict the use of satellite messaging and tracking devices, including smartphones with such features. Travelers entering these countries are often required to disable or remove devices with active satellite capabilities. In some regions, possession of unauthorized satellite equipment can lead to fines, device confiscation, or even arrest.
In India, for instance, iPhones’ “Emergency SOS via satellite” remains unavailable pending government approval, as the country classifies satellite communication under strict licensing requirements. China bans civilian satellite communications outright, meaning iPhones and Android phones automatically disable satellite functions when operating within Chinese territory. Similarly, Russia and Iran regulate access to foreign satellite networks to prevent unmonitored data transmission.
These restrictions underscore the importance of checking local regulations before traveling internationally. While the technology itself is designed for safety, its use across borders intersects with national sovereignty and security policies. As manufacturers and carriers expand coverage, they continue to work with governments to gain authorization in new regions—though some bans are unlikely to lift soon.
The Global Rescue Connection
As satellite connectivity extends the reach of your smartphone, the next frontier of safety goes beyond signal strength. Even with advanced SOS technology, true rescue support requires expert coordination, evacuation logistics and medical advisory that satellites alone can’t provide.
That’s where Global Rescue comes in.
Whether you’re trekking in the Himalayas, exploring remote islands or driving through cellular dead zones, a Global Rescue membership ensures you’re protected. From field rescue and medical evacuation to real-time medical advisory and security intelligence, Global Rescue’s teams are on standby 24/7 to assist wherever you are—even when technology fails.
Your smartphone may connect you to the sky, but Global Rescue connects you to safety.

