Categories:
Places & PartnersTravelDecember 12, 2024
Article Highlights:
- Best Airports for Families: Singapore Changi, Incheon, and Munich stand out for their kid-friendly amenities, such as playgrounds, cinemas, and nursing rooms.
- Family-Friendly Features: Look for airports with stroller rentals, family restrooms, and clear signage for a smoother travel experience.
- Plan Around Layovers: Prioritize kid-friendly airports for layovers to make delays stress-free with play areas and engaging activities.
- What To Avoid: Airports like LaGuardia (LGA) and Charles de Gaulle (CDG) are less accommodating for families and lack key amenities.
- Unique Offerings: From airport cinemas to interactive museums, top airports turn layovers into opportunities for learning and fun.
Traveling with children can be as rewarding as it is challenging. The right airport, with family-friendly amenities and thoughtful services, can make all the difference. Many international airports are stepping up to accommodate families, offering unique features like airport playgrounds, nursing rooms, and even cinemas. Here’s an in-depth look at how airports cater to families, what to look for when planning your trip, and which airports rank best—and worst—for family travel.
What Makes an Airport Kid-Friendly?
A kid-friendly airport goes beyond just accommodating families; it anticipates their needs. Features like airport playgrounds, family restrooms, and nursing rooms provide convenience and comfort. Airports with stroller rentals, family security lanes, and clear signage make navigating terminals easier, while entertainment options like cinemas and museums help keep children engaged during layovers or delays.
Family Travel: Planning Around Kid-Friendly Airports
When planning a family trip, consider connecting through airports known for their family-friendly features. Schedule layovers at airports with plenty of entertainment options to make delays less stressful for everyone. For example, airports like Changi in Singapore or Munich, Germany, can turn a long layover into an adventure.
Features to Look for in a Family-Friendly Airport
- Airport Playgrounds: Spaces for kids to expend energy before boarding.
- Family Restrooms: Facilities designed to accommodate parents and children together.
- Nursing Rooms: Private, comfortable areas for breastfeeding or bottle-feeding.
- Stroller Rentals: Convenient for families traveling without their stroller.
- Family Security Lanes: Dedicated lanes to reduce stress during screening.
- Clear Signage: Easy-to-follow directions for navigating terminals.
- Restaurants With Free Kids’ Meals: Dining options catering to children.
- Shops With Kids’ Items: Stores sell toys and games to entertain kids during flights.

The Best International Airports for Families
Singapore Changi Airport (SIN): Often ranked as one of the best airports globally, Changi offers everything a family could dream of, including multiple playgrounds, a butterfly garden, a rooftop swimming pool, and an in-airport cinema. Parents can relax in lounges while kids burn off energy in play zones.
Incheon International Airport (ICN), South Korea: With nursing rooms, family restrooms, stroller rentals, and kids’ zones throughout the terminal, Incheon is a haven for traveling families. Unique features include cultural museums, ice skating rinks, and an airport golf course.
Zurich Airport (ZRH), Switzerland: Zurich Airport shines with its Family Services Center, with playrooms, baby-changing facilities, and free stroller rentals. The airport’s outdoor observation deck is perfect for aviation-enthusiast children.
Munich Airport (MUC), Germany: Munich boasts family-friendly play areas, family restrooms, and Kinderland—a dedicated childcare space where kids can play under professional supervision while parents shop or relax.
Doha Hamad International Airport (DOH), Qatar: Hamad International stands out with its colorful play areas, family rooms, and interactive art installations designed to entertain children of all ages.
The Least Family-Friendly Airports
Unfortunately, not all airports rise to the occasion. Airports with minimal family facilities, long security lines, and limited dining options can make travel challenging. Some notoriously less family-friendly airports include:
New York LaGuardia Airport (LGA): Known for crowded terminals and a lack of family-friendly amenities.
Charles de Gaulle Airport (CDG), France: Difficult to navigate and lacking robust options for families.
Los Angeles International Airport (LAX): Often crowded and confusing for families without designated play areas.

Airports with Unique Amenities for Families
- Airport Cinemas: Singapore Changi and Munich airports offer free or low-cost movie theaters where families can relax during layovers.
- Museums and Art Installations: Incheon and Hamad International provide cultural exhibits and interactive art displays for educational entertainment.
- Guided Tours: Zurich Airport offers family-friendly guided tours of the airport, perfect for curious kids and parents alike.
Traveling With Small Children
Preparation is vital for families with young children. Bring their favorite toys and snacks, and use features like nursing rooms and stroller rentals to make your journey smoother. Plan for extra time at every stage of the trip, whether navigating security or finding your gate.
Tips for Traveling With Teens
Traveling with teens presents its challenges. Involve them in planning the trip and selecting destinations. Many airports now offer digital kiosks and tech-friendly lounges, which appeal to older kids who want to stay connected during layovers.
The Global Rescue Connection
Family travel can be stress-free, especially with a Global Rescue family membership. A family membership means all members have access to Global Rescue’s medical, security, evacuation, travel risk, and crisis management services.
Does your family qualify for a Global Rescue family membership? Some providers aren’t as inclusive with the definition of ”family members” for a family plan. Many family memberships only recognize a “spouse,” and not a partner. They also limit the number of children, have lower age limits for those children, or insist that they be in college.
A Global Rescue family membership does not require marriage; cohabitation is sufficient. As for your dependents, you may add up to six (other providers only protect up to five unmarried dependent children) up to the age of 26 (other providers only go up to the age of 23 and require they be in college; Global Rescue does not).
Traveling with children doesn’t have to be daunting, especially when you choose to protect your family with a Global Rescue membership and seek out airports to handle family needs. The right facilities can transform your travel experience, from airport playgrounds and cinemas to family restrooms and stroller rentals. Researching and planning around kid-friendly airports can turn layovers into exciting adventures and ensure your family vacations start and end smoothly. With more airports stepping up to accommodate families, traveling with kids has never been easier or more enjoyable.
Categories:
TravelDecember 11, 2024
Article Highlights:
- Verizon and Skylo Lead the Way: Launching a satellite-based messaging service for Android phones, including emergency messaging and text capabilities.
- SpaceX and T-Mobile Expand Coverage: Beta testing Starlink cellular service for text, voice, and internet with plans for full launch by 2025.
- Satellite Communications for Safety: Global Rescue uses satellite devices to coordinate hundreds of life-saving rescues every month in remote locations.
- Growing Popularity of Satellite Phones: One-third of travelers plan to acquire smartphones with satellite capabilities for peace of mind in emergencies.
As technology advances, smartphones with satellite communications capabilities (SATCOMs) transform how travelers, adventurers, and business professionals stay connected in remote locations. These devices enable two-way communication, SOS alerts, and peace of mind, even in areas without cellular service. Key players like Apple, Verizon partnering with Skylo, SpaceX teaming up with T-Mobile, and AT&T joining forces with AST SpaceMobile, are revolutionizing the SATCOMs field and changing the landscape of satellite-enabled smartphone capability.
New Developments in SATCOMs: The Future of Connectivity
- Verizon and Skylo: Verizon and Skylo will launch a satellite-based messaging and location-sharing service compatible with select Android devices in early 2025. Emergency messaging will be available this fall, with text messaging features arriving next year. Devices like the Google Pixel 9 and Samsung Galaxy S25 will be among the first to support the service, allowing users to send texts even to those without satellite-enabled devices.
- SpaceX and T-Mobile’s Starlink Partnership: SpaceX and T-Mobile are beta testing their Starlink cellular service, expected to debut in late 2024 or early 2025. Initially supporting SMS, MMS, and select messaging apps, the service aims to expand to voice calls and internet data by 2025. With 192 satellites currently in orbit, SpaceX plans to deploy 300 satellites to offer comprehensive coverage in the U.S. upon receiving FCC clearance.
- AT&T and AST SpaceMobile’s BlueBird Satellites: AT&T, in partnership with AST SpaceMobile, launched its first five commercial BlueBird satellites in September 2024. These satellites provide direct-to-smartphone connectivity, expanding cell coverage in remote areas. This development marks a significant step in bridging the gap between traditional cellular networks and satellite technology.
- Apple and Google’s Satellite Innovations: Apple’s iOS 18 update extends satellite messaging capabilities beyond emergencies, allowing users to send messages when cellular and Wi-Fi are unavailable. Similarly, Google’s Pixel 9 series connects to satellites for emergency notifications, enhancing security and connectivity for users in remote locations.
Why SATCOMs Matter
Cellular coverage can be unreliable, particularly in remote areas, during natural disasters, or when traveling internationally. Satellite communication devices and smartphones bridge this gap, offering connectivity where traditional networks fail.
Global Rescue coordinates hundreds of monthly rescues using satellite devices. These devices have facilitated rescues ranging from hiker evacuations in remote mountains to life raft rescues at sea. The ability to send SOS alerts via satellite has saved countless lives by enabling timely emergency interventions.
The Role of Satellite Messaging in Safety
According to a Global Rescue survey, 82% of respondents feel safer with smartphones equipped with satellite messaging. The top reasons include:
- Calling for help in areas without cell service (49%).
- Providing reassurance to family and friends during travel (37%).
- Reducing anxiety and stress by staying connected in emergencies.
- Satellite-enabled smartphones empower users with confidence and security, making them essential for business travelers, adventurers, and leisure travelers venturing into uncharted territories.
Navigating Limitations of Satellite Devices
While satellite-enabled smartphones offer invaluable benefits, they come with limitations:
- Topography: A clear view of the sky is required for connectivity, which can be difficult in dense forests, mountainous areas, or urban environments with tall buildings.
- Weather and Environment: Adverse weather conditions or high altitudes can weaken signal strength.
- Regulations: Many countries, including India, China, and Myanmar, require permits for satellite devices. Violating these regulations can result in fines or detention.
Travelers should familiarize themselves with these limitations and ensure their devices are fully charged, preloaded with essential contacts, and equipped with an active subscription plan before departure.
The Future of Satellite Communications
As more companies invest in satellite-to-cell technology, travelers can expect more coverage, features and access.
- Expanded Coverage: Experts expect SpaceX, Skylo, and AST SpaceMobile services to cover more remote areas and provide universal connectivity soon.
- Advanced Features: Upcoming developments include voice calls, internet data, and higher bandwidth for satellite-enabled devices.
- User Accessibility: Satellite-enabled smartphones will become more affordable and widely available, further integrating into mainstream use.
DIY Tips for Maximizing Satellite Device Use
- Learn Device Features: Practice using SOS functions, messaging tools, and navigation features before your trip.
- Carry Backup Power: Bring power banks or spare batteries to avoid running out of charge in critical moments.
- Test Coverage: Familiarize yourself with the device’s coverage areas and limitations so you can plan accordingly.
The Global Rescue Connection
Members should review the instructions regarding their device’s SOS features and procedures before contacting Global Rescue through a satellite device. They need to know who receives the SOS message signal when it is sent and what services the SOS monitoring provider offers. The most straightforward way of obtaining service is to contact Global Rescue directly at +1 (617) 459-4200 or through a messaging device at operations@globalrescue.com.
As satellite communications technology continues to evolve, it promises everyone a safer and more connected travel experience. Whether hiking remote trails, traveling for business, or venturing into areas with limited cellular coverage, satellite-enabled smartphones and devices provide the peace of mind needed to explore boldly.
Categories:
Business TravelTravelDecember 10, 2024
Article Highlights:
- Ensure carry-on luggage complies with TSA guidelines and airline-specific size restrictions for seamless domestic and international travel.
- Know what items set off airport scanners, such as liquids over 3.4 ounces, battery devices, and sharp objects, to avoid delays at security checkpoints.
- Random security checks may occur even for TSA PreCheck or Global Entry members, packing smartly can reduce the likelihood of extra screenings.
- Global Rescue memberships provide travelers with critical support, including translation services, prescription assistance, and disaster alerts.
- DIY fixes for luggage issues like broken wheels, zippers, and handles can save the day and keep your trip on track.
Understanding Carry-On Luggage Rules: Domestic and International Travel Essentials
Navigating the rules surrounding carry-on luggage can be confusing, especially when traveling across borders or through airports with varying security measures. Whether you’re flying domestically or internationally, being aware of TSA guidelines for carry on size restrictions and security processes, can save time and reduce stress.

What’s New in Carry-On Luggage Rules?
In recent years, stricter enforcement of carry-on luggage size rules has become common as airlines optimize cabin space. Domestic flights within the US typically allow carry-on baggage with dimensions not exceeding 22″ x 14″ x 9″, including handles and wheels. For international travel, size restrictions can vary, often leaning toward smaller limits. Check with your airline to confirm their carry-on bag size rules, as exceeding them could result in hefty fees.
Additionally, many airlines now include weight restrictions for carry-on bags on international flights, which are rare for US domestic travel. Airlines like Air France and Lufthansa often cap carry on baggage weight at 7kg (15lbs).
For frequent flyers enrolled in TSA PreCheck or Global Entry, expedited security processes still apply. These programs allow you to keep liquids and electronics in your bag during screening, making compliance with size restrictions and TSA guidelines for carry-on luggage more seamless.
What Can’t Go in Your Carry On?
Packing your carry on wisely can help you avoid delays at security checkpoints. Here’s what commonly sets off airport scanners and should be avoided or packed in checked baggage:
- Liquids Over 3.4 Ounces (100ml): Ensure all liquids, gels, and aerosols adhere to the TSA 3-1-1 rule: bottles no larger than 3.4 ounces must fit in a single quart-sized, clear zip-top bag.
- Sharp Objects: Items like scissors, knives, and nail clippers are scrutinized. TSA allows certain small scissors but prohibits blades longer than 4 inches.
- Battery-Powered Devices: Loose lithium-ion batteries or power banks should meet airline watt-hour limits and be carried in your hand luggage, not checked.
- Unusual Items: Powders over 12 ounces (e.g., baby formula or protein powder) may trigger extra screening. Always declare these items at security.
- Prohibited Foods: Spreads like peanut butter or hummus often confuse travelers. If they’re more than 3.4 ounces, they’re considered a liquid and must be in your 3-1-1 bag.
Are Random Security Checks Really Random?
Random security checks are often determined by algorithms built into the TSA’s screening system. These algorithms identify potential risks based on real-time passenger data, including travel patterns, destination, and ticketing anomalies. Even frequent travelers with TSA PreCheck or Global Entry can be subject to random checks, emphasizing the importance of following all carry-on baggage size rules and TSA guidelines for carry-on items.
Travelers who consistently set off scanner alarms, often due to electronics or overpacked bags, may be more likely to undergo these checks. Packing smartly can help minimize disruptions.

DIY Repairs for Common Carry On Luggage Issues
No matter how well-prepared you are, luggage damage can happen. Here’s how to fix common problems on the go:
- Broken Wheels: If a wheel on your luggage gets stuck or breaks, a travel-size wrench or screwdriver can tighten loose screws or remove a damaged wheel entirely. If the bag has wheels made of silicone, remove the damaged part of the wheel and use duct tape (split to match the wheelbase). Then, wrap the tape around the wheelbase until it matches the thickness of the other wheels.
- Zipper Malfunctions: Stuck or broken zippers are common nuisances. To smooth a stuck zipper, apply a bit of lip balm, soap, or candle wax. As a temporary fix for broken pulls, use a keyring or a paperclip.
- Torn Fabric: If your bag’s fabric tears, use a sewing kit or duct tape to patch the hole from the inside to prevent further damage. Some travelers swear by superglue for quick fixes.
- Handle Troubles: A wobbly or jammed handle can often be adjusted by loosening screws, realigning, and retightening. Be sure to carry a small toolkit for these minor adjustments.
Investing in quality luggage can minimize these issues, but knowing how to fix them can save your trip in a pinch.
How a Global Rescue Membership Helps
Do you need to fix your broken luggage during travel but don’t speak the local language? Do you need legal support due to an airport security issue? Global Rescue memberships provide services that go far beyond medical evacuation and field rescue, including translation and legal locator services to provide contact information for translators or local lawyers in the area where a member is currently located while traveling abroad.
Categories:
NewsDecember 9, 2024
Categories:
TravelDecember 6, 2024
Article Highlights
- Apps like GRID and MyGlobalRescue provide business travelers with unparalleled safety and real-time travel intelligence.
- Expense management apps like Expensify and Zoho simplify tracking and reimbursement for corporate trips.
- Hotel apps like HotelTonight and Booking.com cater to last-minute and budget-conscious travelers.
- Security apps like Mobile Passport Control streamline airport customs processes, saving valuable time.
- Navigation and flight tracking apps like Citymapper and FlightView keep business trips on schedule.
Business travel can be both exciting and challenging, but with the right apps, you can make your trips smoother, safer, and more productive. Whether you need help managing expenses, finding the best hotels, staying updated on security threats, or planning the perfect itinerary, there’s an app for that.
Travel Planning Apps
TripIt: TripIt is a travel organizer that consolidates all your travel plans into one easy-to-access itinerary. Forward your booking confirmations, and the app does the rest. It remains a staple for business travelers.
- TravelPerk: A newer contender, TravelPerk simplifies business trip planning with booking tools, expense management, and traveler support.
- PackPoint Travel Packing List: This app generates customized packing lists based on your trip details, ensuring you don’t overpack or forget essentials.
- Citymapper: Ideal for navigating public transport in major cities, Citymapper provides real-time transit information, route planning, and updates for business travelers.
Expense Management Apps
- SAP Concur: This comprehensive expense tracking and reporting tool integrates travel bookings and allows seamless reimbursement processing for business trips.
- Expensify – Expense Tracker: Expensify simplifies expense tracking with features like receipt scanning and mileage tracking. Its intuitive design has made it a favorite among frequent travelers.
- Zoho Expense – Expense Reports: Zoho Expense automates travel expense management, integrates with major business tools, and has excellent user reviews for reliability.
- Fyle: Fyle’s AI-powered system tracks expenses in real time, providing actionable insights and seamless integration with accounting software.
Hotel and Accommodation Apps
- HotelTonight: Perfect for last-minute bookings, HotelTonight offers deals on quality accommodations. Business travelers rave about its reliability and ease of use.
- Booking.com: A trusted platform for finding hotels, apartments, and more. The app includes filters for business-friendly amenities like meeting rooms and Wi-Fi.
- Hotel Engine: Specializing in discounted rates for business travelers, Hotel Engine allows companies to save on accommodations without compromising quality.
Security and Safety Apps
- Mobile Passport Control: This app allows you to skip the customs line at participating U.S. airports by submitting passport and customs declaration information in advance.
- WeatherPro: Stay updated on weather conditions with WeatherPro, which is essential for business travelers needing accurate forecasts to avoid delays.
Flight and Transportation Apps
- FlightView: This real-time flight tracker provides live updates, gate information, and delay notifications to help travelers stay on schedule.
- Apple Wallet: The ultimate convenience tool for storing boarding passes, hotel keys, and payment methods in one app, making travel seamless.
- SpotHero: Find and reserve parking spots near airports or meeting venues, ensuring you never waste time searching for parking.
- FREENOW: A ridesharing app available in Europe, FREENOW lets you book taxis and e-scooters, ideal for business travelers needing flexible transport.
Productivity Apps
- CamCard: Digitally scan and save business cards with CamCard, ensuring you never lose a connection after a meeting.
- Postagram: Send personalized postcards from anywhere worldwide, combining personal touches with professional connections.
- Timeshifter: This app helps travelers adjust to new time zones and combat jet lag.
- ClassPass: This flexible membership app allows you to maintain your fitness routine on the road by finding nearby gyms, yoga classes, or wellness centers.
Corporate Travel Management Apps
- Corporate Traveller: This app provides end-to-end travel management, including bookings, policy compliance, and traveler support.
- Melon – Business Travel: Melon focuses on creating stress-free corporate travel experiences with innovative features like AI booking assistance and expense tracking.
- ITILITE: ITILITE combines travel booking and expense management, offering insights into cost savings and travel efficiency.
Specialized Travel Apps
- AroundMe: Find nearby businesses and services, from ATMs to coffee shops, perfect for navigating unfamiliar cities.
- AwardWallet: Track your loyalty points and miles with AwardWallet to ensure you receive all the rewards and travel benefits.
- GetYourGuide: This app allows you to book local activities, tours, and experiences directly. It’s an excellent tool for business travelers who want to extend their trips for leisure.
The Global Rescue Connection
Access Global Rescue services directly from your smartphone using the My Global Rescue Mobile App. This app provides 24/7 access to medical and security resources, including telemedicine consultations, geo-fencing alerts for family members, and one-touch emergency assistance. Download the My Global Rescue App for Apple devices and Android devices.
The GRID 2.0 app is a cutting-edge solution for travel intelligence and safety. It offers real-time alerts for civil unrest, natural disasters, and health threats. It also provides GPS-enabled check-ins, destination reports, and direct communication with Global Rescue’s operations centers.
Categories:
TravelDecember 5, 2024
Article Highlights
- Sustainable travel minimizes environmental harm while supporting local communities.
- Ecotourism emphasizes conservation through immersive, nature-based experiences.
- Costa Rica, New Zealand, and Bhutan are global leaders in sustainable tourism policies.
- Reducing overpacking, choosing eco tours, and offsetting carbon emissions are simple steps for more sustainable travel.
- Adventure, luxury, and business travel incorporate unique, sustainable practices to meet traveler needs.
Sustainable travel and ecotourism are reshaping the way we explore the world. They offer travelers the opportunity to reduce their environmental footprint while fostering positive impacts on local communities and ecosystems.
&Beyond, a Global Rescue Safe Travel Partner, is a custom tour operator for sub-Saharan Africa, Asia, South America, and Antarctica, prioritizing ecotourism and sustainability. “Travel has evolved from the adage of taking only photos and leaving only footprints. The world’s wild places need us to do better than that. Now it’s about taking memories and leaving a legacy,” said Joss Kent, CEO &Beyond.
As the travel industry evolves to meet the growing demand for responsible tourism, individuals and organizations are discovering innovative ways to make travel more sustainable, whether for leisure, adventure, luxury, or business purposes.
Countries Leading the Way in Sustainable Travel and Ecotourism
Innovative policies and technologies are driving the future of sustainable tourism. Many countries are introducing robust sustainability guidelines to protect their environments and cultural heritage.
- Costa Rica: A pioneer in ecotourism, Costa Rica generates significant revenue from its protected natural areas, ensuring long-term conservation efforts.
- New Zealand: Known for its pristine landscapes, New Zealand emphasizes cultural and environmental preservation through the Tiaki Promise initiative.
- Iceland: Iceland invests in renewable energy, sustainable infrastructure, and eco-conscious travel programs to protect its fragile ecosystems.
- Bhutan: With a “high-value, low-impact” tourism strategy, Bhutan limits visitor numbers and ensures all tourists contribute to environmental and cultural preservation.
- Kenya: Renowned for its wildlife safaris, Kenya supports sustainable travel through conservation programs and community-based tourism.
Sustainable Travel Vs. Ecotourism
Sustainable travel refers to practices that minimize tourism’s negative impact on the environment and local cultures while maximizing its positive contributions to communities and ecosystems. It emphasizes responsible resource use, carbon footprint reduction, and supporting local economies.
Ecotourism is a specific subset of sustainable travel. Focused on natural environments, it encourages conservation efforts and provides travelers with opportunities to engage with wildlife, local habitats, and cultural heritage in meaningful ways. Eco tours often include wildlife safaris, hiking in protected areas, or visiting indigenous communities to learn about traditional practices.
Global Rescue is helping Re:wild, an organization that has protected and conserved more than 180 million acres, benefitting more than 16,000 species in the world’s most irreplaceable places for biodiversity. “Global Rescue ensures that our scientists and conservationists in the field have access to lifesaving help if anything goes wrong in the many remote locations where we work across the planet,” said Wes Sechrest, CEO and chief scientist of Re:wild.
Both sustainable travel and ecotourism prioritize environmental stewardship, but ecotourism leans heavily on nature-based experiences and conservation.
How To Travel More Sustainably
Travelers can adopt several strategies to make their journeys more sustainable:
- Choose Eco-Friendly Accommodations: Opt for hotels and lodges with certifications like LEED (Leadership in Energy and Environmental Design) or Green Key. Many destinations now offer eco-friendly stays, from solar-powered lodges to accommodations that recycle graywater.
- Reduce Carbon Footprint: Fly less and choose nonstop flights when flying is necessary. Use public transportation, bike rentals, or electric vehicles at your destination. Consider offsetting carbon emissions through verified programs.
- Support Local Economies: Spend money on locally owned businesses, hire local guides, and buy from artisans to ensure your tourism dollars stay within the community.
- Avoid Overcrowded Destinations: Instead of popular spots struggling with overtourism, visit lesser-known locations. These off-the-beaten-path destinations often offer authentic experiences while alleviating pressure on crowded landmarks.
- Minimize Waste: Carry reusable items like water bottles, straws, and shopping bags. Avoid single-use plastics and dispose of waste responsibly.
Differences in Sustainable Travel for Leisure, Adventure, Luxury, and Business Travel
- Leisure Travel: Focuses on minimizing environmental impact through eco-friendly accommodations and experiences. Families and solo travelers are encouraged to engage in local traditions and support small businesses.
- Adventure Travel: Incorporates eco-tours like hiking, kayaking, or wildlife spotting, often in remote areas. Sustainable adventure travel minimizes ecological disruption by emphasizing leave-no-trace principles.
- Luxury Travel: These travelers increasingly demand sustainability. This segment features private eco-friendly accommodations, organic cuisine, and carbon-neutral travel options while maintaining comfort and exclusivity.
- Business Travel: Sustainable business travel includes virtual meetings to reduce unnecessary trips, eco-conscious accommodations, and corporate carbon offset programs.
The Future of Sustainable Travel
As awareness of climate change and environmental degradation grows, the travel industry aligns with sustainable practices to address these challenges. From government initiatives to individual choices, sustainable travel and ecotourism are not just trends but necessities. Travelers can drive meaningful change by prioritizing responsible tourism, supporting local economies, and protecting the destinations they cherish.
Timeline of Events:
- Chuck Miller crashes his motorcycle in northern British Columbia, suffering severe spinal and rib injuries.
- Miller’s riding partner calls Global Rescue for assistance and Miller is taken to a local medical clinic for initial treatment.
- Miller is diagnosed with fractured vertebrae and multiple broken ribs.
- Global Rescue arranges transfer to Vancouver General Hospital for specialized surgery.
- Sue, Chuck Miller’s wife, is notified and flies out to be with him.
- Chuck undergoes surgery to treat his spinal injuries.
- Global Rescue coordinates an air ambulance for Chuck’s return to Florida.

Chuck Miller, a Florida resident and avid motorcyclist, faced a life-threatening situation during what was meant to be an exhilarating road trip through northern British Columbia. Chuck and his riding partner, Bill, were four days into their return journey from Alaska, aiming to reach Florida after weeks of adventure. Little did they know an unexpected turn of events would dramatically alter their plans.
Chuck had always been a careful rider. As a veteran of long-distance motorcycle trips, he meticulously prepared for every journey, whether it was wearing all the right gear or having contingency plans in place. During the return ride, Chuck and Bill split up with a plan to meet later. Bill, a rider of 50+ years of experience wanted to cruise a curvy section at a higher pace, and Chuck, with less experience decided to ride at a slower speed.
The Crash
Despite his precautions, Chuck crashed. “I came into a curve, and I don’t know if I locked the brakes, or my attention wandered, but I knew I had made a mistake.” The next thing he remembered was losing control and the bike flying off into the woods, taking him with it.
His wife, Sue, wasn’t with him, and his riding partner, Bill, was further ahead. Chuck was alone on the ground with serious injuries. Another motorcyclist who happened to be riding behind Chuck witnessed the crash and quickly called British Columbia emergency first responders. It was obvious Chuck had severe injuries to his back and torso. He was rushed to the nearest medical facility in Dease Lake where the physician suspected fractures to the spine. X-rays confirmed that Chuck had fractured his T2 through T5 vertebrae. The imaging additionally showed that half of his ribs were fractured.
Chuck’s riding partner, Bill, found out what happened, rejoined his friend, and called Global Rescue. The Millers had signed up with Global Rescue before the trip. “My riding partner, Bill, made the call,” said Chuck. It was a lifesaving and cost-saving decision.
Sue, who was not on the trip, was notified of the accident in the early hours of the morning. She quickly gathered the necessary documents, including her passport, and flew to Vancouver to be with Chuck. “It was stressful not being able to communicate with him right away,” she said.
Global Rescue Medical Operations in Action
Chuck’s injuries were stabilized but he needed specialized surgery. He was airlifted to Vancouver General Hospital for emergency treatment. “Global Rescue was the best investment we ever made,” Sue Miller said upon reflection. “They took Chuck from a small clinic in northern British Columbia to a top-rated spine hospital in Vancouver over 1,000 miles away. Global Rescue kept me in the loop. They kept checking in, making sure I knew what was happening, and ensuring Chuck received the best care possible. They worked tirelessly behind the scenes, dealing with insurance issues, hospital transfers, and everything else,” she said.

Journey Home
Chuck underwent surgery to address his spinal injuries. While the medical team at Vancouver General Hospital provided excellent care, it became clear that Chuck would need to return home for further recovery. About a week later, Global Rescue was informed that Chuck would require an air ambulance due to the severity of his condition. Without hesitation, our team coordinated with the hospital, Chuck’s health insurance, and St. Mary’s Medical Center in West Palm Beach, to arrange his transport.
The Millers were deeply impressed with the level of care and support provided by Global Rescue throughout the entire ordeal. “When the hospital deemed Chuck stable enough, Global Rescue arranged for an air ambulance medical flight, and I was able to fly with him,” Sue explained. “The nurse and paramedic who flew with us were outstanding. They kept me informed, and every effort was made to ensure Chuck’s safety.”
“The pain was unbelievable, but I knew I was in good hands,” Chuck recalled. “Global Rescue handled everything: getting me to the hospital, coordinating with my insurance, and eventually bringing me back home.”
After several weeks of treatments, surgeries and recovery, Chuck returned home. It was slow but steady, with the support of his family and friends. “It’s been a long road,” Chuck admitted. “But I’m grateful for how everything turned out. Global Rescue took care of all the logistics, and I could focus on healing.”
Global Rescue: A Safety Net for the Unexpected
Reflecting on the entire experience, Chuck and Sue emphasized the importance of having a safety net while traveling. “I’m 67 now, and while I still love riding, this accident reminded me of the risks,” said Chuck. “Global Rescue made all the difference. We had peace of mind knowing they were there, and they were worth every penny.”
Though his family has voted against future motorcycle trips, Chuck hasn’t completely ruled out the idea. “I may not do the long trips anymore, but I’ll still ride, especially around the Blue Ridge Parkway. It’s one of the safest and most beautiful places to ride.”
As for Sue, a former motorcycle rider, she remains supportive of Chuck’s passion but is equally thankful for the precautions they took by having a Global Rescue membership. “We’ve always tried to be safe riders, but having Global Rescue really gave us an extra layer of security.”.
Chuck’s concluding thoughts echoed Sue’s sentiment. “If we go on another big trip, I’m packing a Global Rescue membership. It’s the best investment you can make when you’re traveling,” he said.
The Millers’ story is a powerful reminder of the unpredictability of travel and the importance of being prepared. Whether riding through the rugged mountains of British Columbia or exploring new roads closer to home, having a service like Global Rescue can be the difference between life and death.
As Global Rescue celebrates its 20th anniversary, stories like Chuck’s are a testament to the value of our work – helping travelers return home safely, no matter the circumstances.
Categories:
TravelDecember 3, 2024
Article Highlights
- Countries That Expect Tipping: Mexico, Canada, the UK, France, and Australia are among those where tipping is customary, usually around 15-20%.
- Countries Where Tipping Is Uncommon: Sweden, Norway, Iceland, South Korea, and Finland have tipping customs that generally do not require gratuities.
- Unique Tipping Norms: Countries like Japan and China may not expect tipping, as excellent service is standard.
- Cultural Sensitivity: Being aware of and adhering to local tipping practices can enhance your travel experience and foster respect with local service personnel.
- Tipping Alternatives: In cultures where tipping is not expected, find alternative ways to express gratitude, such as a kind word or a smile.
Tipping can be a perplexing social custom for travelers, especially in a world where norms vary significantly from one country to another. For Americans, accustomed to tipping generously in restaurants and service industries, understanding the nuances of tipping in other countries is essential for showing appreciation without offending local customs.
According to a Global Rescue survey, even the most well-traveled individuals make mistakes when tipping. Survey respondents admitted that tipping inappropriately was a top 10 mistake they have made while traveling internationally.
Tip Practices in Popular Destinations
Tipping practices in the top 20 international countries visited by Americans expose key differences among destinations. For example, tipping in Japan is considered rude. In Denmark, there’s no need to tip at restaurants. Yet, in the U.S. a 20% gratuity is expected. It’s no wonder 35% of survey respondents are worried about tipping appropriately while traveling.
In Mexico and Canada, tipping practices closely mirror the U.S., where 15-20% is considered standard for good service. Conversely, in South Korea tipping may be viewed as unnecessary or even rude, like in Japan.
- United Kingdom: In the UK, tipping is less obligatory. A service charge may be included in your bill, but if not, 10-15% is appreciated in restaurants. Pubs usually don’t expect tips, and rounding up the bill is sufficient.
- France: While a service charge is included in the bill, it is customary to leave small change or round up to the nearest euro. Tipping is not obligatory but appreciated for good service.
- Australia: Tipping is not mandatory in Australia, but it is becoming more common in tourist areas. A tip of around 10% is appreciated for exceptional service.
Countries with Unique Tipping Customs
While many countries share similar tipping norms as in North America, other destinations have unique customs that travelers know to help navigate social situations smoothly.
- China: Tipping is not a traditional practice in China, and while it is becoming more accepted in tourist areas, it is still not expected. In some cases, it may even be refused.
- Sweden: Tipping is not obligatory in Sweden. Most bills include a service charge, and rounding up the bill is sufficient. If the service is exceptional, a small tip is appreciated.
- Norway: Similar to Sweden, tipping in Norway is uncommon, as service charges are included in bills. Rounding up or leaving a small amount for excellent service is acceptable.
- Iceland: In Iceland, tipping is not a common practice. The service charge is included in the bill, and rounding up for exceptional service is appreciated but not necessary.
Countries Where a Tip Is Not Expected
In some countries, like Japan, South Korea, Sweden, Norway and Iceland, tipping is not customary or outright discouraged. Being aware of these places will help travelers avoid awkward situations and ensure that your expressions of gratitude are received positively.
- Finland: In Finland, tipping is not common. Service charges are included, and rounding up is sufficient for good service.
- Denmark: In Denmark, tipping is not required, as the service is included in the bill. Rounding up or leaving small change is appreciated but not expected.
- Singapore: Tipping is not a common practice in Singapore, as service charges are included in bills. However, leaving small change for exceptional service is appreciated.
- United Arab Emirates: While tipping is becoming more common in tourist areas, it is not obligatory. A nominal amount or rounding up the bill is often sufficient.
Tip With Foreign Currency?
Using foreign currency to tip can elicit varying responses depending on the country, the local customs, and even the specific service provider.
- Tourist Areas: In popular tourist destinations, service workers may be more accustomed to receiving tips in foreign currency, particularly U.S. dollars or euros. They may even prefer it, as these currencies can be easily exchanged or used in international transactions.
- Off the Beaten Path: In less touristy areas, local service providers may prefer tips in the local currency. While they might accept foreign currency, they may not have an easy way to exchange it, or they could incur a loss when converting it into their local currency.
- Currency Exchange Rates: Service workers might value foreign currency based on the current exchange rate. If the foreign currency is worth significantly more than the local currency, they might appreciate receiving it. However, if the exchange rate is unfavorable, the tip might not be perceived as generous.
When possible, tip in the local currency to align with local customs and make it easier for the recipient. If you tip in foreign currency, the service provider may struggle to give you change if they don’t have access to a currency exchange service. This could lead to awkward situations.
Tips for Tipping
Understanding and respecting the local tipping customs is crucial for fostering positive interactions with service workers during travels. Tipping can be a sensitive subject, and what may be considered generous in one culture could be seen as presumptuous in another.
Before traveling to a new destination, research its tipping customs to ensure you’re well-prepared. Online resources, travel guides, and forums can provide valuable insights into what is appropriate in various locales. Travelers can also observe local practices by watching how locals handle tipping. If you see that they are not leaving gratuities, it’s likely that tipping is not expected.
When traveling to countries with different currencies, be mindful of how much you’re tipping. A generous tip in one currency might not translate to the same amount in another.
The Global Rescue Connection
As a Global Rescue member, we want you to contact us whether it’s a major emergency or something minor – even for things like local customs, running out of a prescription or losing your passport. You’re one call away from help from travel advice experts who will keep you safe and prepared.
You can access Global Rescue services directly from your smartphone using the My Global Rescue Mobile App. Browse destination reports and alerts, activate emergency assistance, schedule real-time virtual health visits and keep track of the people you care about with GPS tracking and messaging. Download the My Global Rescue App for Apple devices here and Android devices here.
Categories:
Press ReleaseDecember 2, 2024
(Lebanon, N.H. – December 2, 2024) – The best international airport is Singapore Changi Airport, followed by Amsterdam Schiphol International Airport, Dubai International Airport, and Doha Hamad International Airport, according to the world’s most experienced travelers responding to the Global Rescue Fall 2024 Traveler Sentiment and Safety Survey.
“These airports have consistently raised the bar for service, innovation and convenience, providing travelers with a seamless experience from start to finish,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce. “These airports are known for their efficiency, comfort, and overall passenger experience.”
Conversely, travelers listed the London Heathrow Airport, Los Angeles International Airport (LAX), John F. Kennedy International Airport (JFK), Paris Charles de Gaulle Airport, and Frankfurt Airport as the worst airports. Inefficient security processes, poor customer service, mishandling of traveler property, and overcrowding are among the main complaints cited by travelers about airports.
The survey also revealed traveler attitudes about a pair of developing issues; cocktail limits and passport stamps.
Travel industry leaders and staff have suggested limiting alcohol service in airports and in-flight. Most travelers responding to the survey (61%) said alcohol consumption should be left to the discretion of bartenders, flight attendants, or the individual traveler. Nearly a fifth (19%) said alcohol service should be limited to no more than one drink per 30 minutes, and 17% favored a limit of one drink per 60 minutes.
Currently, none of the top-rated airports in the survey have strict alcohol limits. Individual airlines such as Emirates and Singapore Airlines have policies that allow flight attendants to stop serving alcohol if a passenger appears intoxicated.
Richards pointed out the challenges in balancing customer service with safety, especially in airports and in-flight. “Travelers should always be responsible for their consumption,” he said, “but airports and airlines also have a duty to ensure the safety of all passengers.”
Many travelers enjoy collecting passport stamps as souvenirs of their journeys, but those stamps are going away in Europe due to the introduction of the new automated Entry/Exit System (EES). The survey revealed that more than half of travelers (54%) would miss receiving passport stamps from the European Union’s Schengen Area countries.
“The green, blue, black, and red passport stamps are for many travelers’ nostalgic reminders,” Richards said. “The removal of passport stamps is part of the broader trend towards digitization in travel, streamlining border crossings and making travel more efficient.”
Contact
Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,100 current and former members between October 1-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue
Categories:
NewsDecember 2, 2024
Categories:
Health & SafetyTravelNovember 29, 2024
Article Highlights:
- Medical Preparations: Learn how to prepare for health risks, find medical care, and manage illness while on Komodo Island.
- Risks of Wildlife Encounters: Understand the dangers of Komodo dragons and other wildlife and how to stay safe.
- Health Risks and Tips: Avoid common travel illnesses like food poisoning with essential safety tips and expert advice.
- Local Food Recommendations: Discover traditional Indonesian foods and know what to try safely.
- Emergency Preparedness: Practical steps for handling emergencies, including dehydration, injury, and food poisoning.
Komodo Island, Indonesia, is a popular destination for adventure-seekers eager to witness the majestic Komodo dragons and explore the area’s rugged natural beauty. However, traveling to a remote location like Komodo Island requires careful planning, especially regarding potential health and safety risks and understanding local wildlife dangers.

Understanding Wildlife Risks on Komodo Island
One of the main attractions on Komodo Island is the Komodo dragon, a giant lizard with a powerful bite that can cause serious injury or infection. Komodo dragons are dangerous if approached or disturbed, so it’s critical to maintain a safe distance. Always follow the guidance of local park rangers, as they’re experienced with the dragons’ behavior.
Additional Dangerous Wildlife: While Komodo dragons are the island’s most famous predator, other wildlife and environmental factors can pose risks:
- Snakes: Various species of snakes inhabit Komodo Island, some of which may be venomous. Be cautious when hiking and wear closed-toe shoes.
- Jellyfish and Sea Urchins: If you plan to swim or snorkel, beware of jellyfish and sea urchins, as their stings can cause painful reactions.
- Local Insects: Some insects, such as fire ants or stinging caterpillars, can cause allergic reactions or painful stings. If you’re prone to allergic reactions, bring along an antihistamine.
Safe and Delicious Indonesian Foods to Try

Komodo Island offers a range of traditional Indonesian foods that are delicious and unique to the region. However, to avoid illness, select dishes carefully.
- Nasi Goreng: A fried rice dish with vegetables and protein like chicken or shrimp. This is generally safe and widely enjoyed.
- Satay: Grilled meat skewers, typically served with peanut sauce. Make sure the meat is thoroughly cooked.
- Ikan Bakar: A traditional grilled fish dish that is delicious and safe if appropriately prepared.
- Soto Ayam: A traditional Indonesian chicken soup. Opt for well-cooked and freshly prepared versions.
Jeff Weinstein, a paramedic and medical operations manager for Global Rescue, emphasizes the importance of hydration when consuming local foods: “Drink fluids, boiled water, or factory-sealed bottled water, to replace lost body fluid.” Sticking to well-cooked foods and avoiding raw ingredients, like salads, will minimize the risk of foodborne illnesses.
Common Health Risks and Safety Tips
Traveler’s diarrhea (TD) and food poisoning are common issues for international travelers, often caused by consuming contaminated water or food. “Food poisoning usually happens because you ate something that wasn’t stored or cooked well. It feels like the flu, but the symptoms resolve independently,” Weinstein said.
To avoid foodborne illnesses:
- Stick to cooked foods and avoid raw or undercooked dishes.
- Drink only boiled or factory-sealed bottled water, and avoid ice unless you know it’s made from purified water.
- Carry rehydration salts and drink plenty of fluids to stay hydrated if you get sick.
Preparing for Health Risks on Komodo Island
When traveling internationally, it’s essential to consider potential health risks. Weinstein points out, “When you travel to a place that’s new to you, there are a lot of germs your body is not used to.”
Being in a foreign environment increases the likelihood of encountering unfamiliar pathogens, making preparation crucial.
- Vaccinations: Make sure your routine vaccinations are up to date, and consider additional vaccinations for hepatitis A, typhoid, and rabies. These can help protect against common tropical infections and rabies (a risk given the local wildlife).
- Health Insurance and Traveler Protection: Since Komodo Island has limited medical facilities, consider purchasing traveler health insurance for potential medical care and hospital stays. Also, pick up Global Rescue traveler protection for emergency medical evacuation and medical advisory. In serious cases, you may need to be transported to Bali or Singapore for advanced care.
- Sunburn and Dehydration: The intense tropical sun on Komodo Island can quickly lead to sunburn and dehydration. Wear a high-SPF sunscreen, stay in the shade when possible, and drink water regularly.
- Insect-Borne Illnesses: Mosquitoes on Komodo Island can transmit diseases such as dengue fever and malaria. Protect yourself with insect repellent, wear long sleeves and pants, and consider using a mosquito net when sleeping.
With limited medical resources on Komodo Island, knowing how to respond in an emergency can make all the difference.

Practical Tips for Staying Safe
- Avoid Close Wildlife Encounters: The Komodo dragon may look fascinating, but it is also a skilled predator. Keep a distance of 10-15 feet and avoid sudden movements that could provoke it. Park rangers are trained to help tourists safely navigate these encounters.
- Hygiene Tips: Wash your hands often and use hand sanitizer before eating. Many cases of TD result from germs transferred through touch, so good hygiene is a simple yet effective defense.
- Travel with Essentials: Pack a travel health kit with rehydration salts, antiseptic wipes, bandages, and prescribed medications. It’s also a good idea to have a small flashlight or headlamp in case of nighttime emergencies, as Komodo Island is relatively remote and may have limited lighting in some areas.
The Global Rescue Connection
Komodo Island is a stunning destination with unique wildlife and rich culture, but staying prepared for potential health risks will make your trip safer and more enjoyable. With precautions, you can enjoy Komodo Island’s natural wonders without compromising your health or safety. Remember to stay aware of your surroundings, respect local wildlife, and be cautious with food and water. Following these guidelines will give you a memorable and safe adventure on Komodo Island.
Your Global Rescue membership provides services for emergency field rescue from the point of illness or injury, medical advisory, traveler assistance, destination reports, event alerts, and medical evacuation transport home and (for applicable memberships) virtual healthcare access and security services.
As members, please contact us whether it’s a major or minor emergency.
- Did you sustain a major injury or get sick? Head injury? Wildlife bite? Dengue? Heat exhaustion? Heart attack? Contact us immediately and an on-staff expert will answer and assess your circumstances and arrange for your medical evacuation, if necessary.
- Do you have a twisted ankle, or is it a fracture? Is your severely upset stomach due to food poisoning? Is that strange bug bite getting worse? Initially, it may seem like a minor injury or illness, but you can make certain by contacting Global Rescue. You will get real-time access to doctors, paramedics, and nurses who will help you sort out the do’s and don’ts based on your unique situation and symptoms. It’s part of your membership services.
- Did you run out of a prescription, lose your passport or hear a flash flood warning? There may be a local language barrier you need to overcome. You’re just one call away from help from travel advice experts who will keep you safe and prepared, whether identifying where you can refill your prescription, changing your destination to avoid a natural disaster threat, or finding translation services. Again, it’s all part of your membership.
Contact Global Rescue at +1 (617) 459-4200 or ops@globalrescue.com or operations@globalrescue.com
For Global Rescue member benefits to apply, Global Rescue must provide emergency rescue or transportation response services. Global Rescue will not pay for a self-arranged rescue, and if emergency or rescue services are arranged by anyone other than Global Rescue, it is considered the same as a self-arranged rescue. Global Rescue is a service provider, not an insurance company, and we are legally not allowed to reimburse members for rescue costs or any transportation services.
If you experience a life-threatening emergency and are within the range of an emergency service — like 911 in North America, 112 in Indonesia or 999 in the UK — contact them immediately. Are you using a satellite communications device? You should review the instructions regarding your device’s SOS features and procedures. Understand who receives the SOS message signal when sent and what services the SOS monitoring provider offers.
After you are safe and stabilized and need to communicate with Global Rescue, you must contact Global Rescue directly by phone at +1 (617) 459-4200 or by sending an e-mail or through a messaging device to ops@globalrescue.com or operations@globalrescue.com – these are the most straightforward ways of obtaining service.

