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What to consider before traveling to Europe

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Safety in the City: Six Essential Steps

You know the risks of backcountry exploration but, now that pandemic protocols have eased, are you prepared for the hazards of city travel? Global Rescue security expert Harding Bush maps out six essential safety tips…

You know the risks of backcountry exploration but, now that pandemic protocols have eased, are you prepared for the hazards of city travel? Global Rescue security expert Harding Bush maps out six essential safety tips for travel in urban environments.


While nature or weather may be more of a threat in the backcountry, cities have their own unique risks. An elevated level of crime may threaten personal safety. Roadways with more vehicles mean more chances of a traffic accident.  

“Even the character of commercial, industrial and residential sprawl can increase the effects of a natural disaster, such as a flood, fire or earthquake,” said Harding Bush, manager of operations at Global Rescue.

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Being prepared will give you the confidence to concentrate on your business trip or enjoy the sights as a tourist — rather than worrying if you’ll be a victim of a crime. 

“Your ability to reduce the overall risk level relies on your ability to recognize and avoid threats. In other words, always be aware of where you are and what is going on around you, and be able to avoid an escalating security situation,” Bush said. 

Here are six essential steps for safe travel in the city.  

Step #1: Conduct a Self-Assessment  

Before visiting a city, think about how familiar you are with the area. Have you been there before? What resources do you have there: friends, family, business colleagues? If it’s a foreign city, does your home nation have a consulate?  

Use multiple sources for your research: local and foreign news reports, travel reviews and social media. Ask friends and colleagues who have traveled there before what went well and what could have gone better during their travel.  

Large cities can be challenging enough with their expansiveness. Now throw in cultural considerations, a language barrier and perhaps an unstable government or infrastructure. Risk grows as the complexities build. Here are some questions to consider as you are planning your trip to the city: 

  • How reliable is the infrastructure? Learn about transportation, road and vehicle safety.  
  • Are there any cultural considerations? Are the local laws different? 
  • What is the economic situation? Research crime in the city and the capabilities of the police. 
  • What if you become ill? How are the hospitals? If it is a foreign city, will your health insurance cover you in that location?  

“The answers to those questions are the foundation of your safety or security plan,” Bush said. “Once these questions are answered, you can begin to prepare for a specific level of risk.”  

Step #2: Choose Your Transportation

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Think carefully before driving in an unfamiliar or foreign city. 

“Vehicle accidents are one of the leading causes of travelers being injured or killed abroad,” Bush said.   

If you decide to rent a car, get the appropriate insurance. Ensure the vehicle has all the required safety equipment. Take several minutes to familiarize yourself with the car before setting out on the roads. Preprogram destinations in your GPS, have and review maps, and understand the basic layout of the city.  

A car service with a local driver is nearly always safer and more efficient. You know you’ll get where you need to, and you don’t have to worry about parking or the car being stolen. Discuss safety considerations with the driver and have a point of contact at the car service company.  

Legal and registered taxis are the next best thing to a car service, and you can likely arrange these through your hotel for the safest and most reliable options.  

Step #3: Research Your Hotel

Choosing a hotel is a balance of safety and convenience. The higher the risk, the more weight you should put toward safety.  

“The less safe the city, the more research you need to put into hotel research and selection,” Bush said.  

He suggests researching your hotel online, reading multiple reviews and taking a look at the hotel on Google earth.  

“Observe if access to the hotel is controlled. Can anyone walk in and access the floors with guest rooms? That’s bad. If there is basement parking, can all the hotel floors be accessed from the parking garage? Again, bad,” Bush said. “Good secure hotels require a room key to access the guest floors. Ideally, only the lobby or function floors can be accessed from the garage.”  

Step #4: Recognize Surveillance

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Nearly every sort of crime requires surveillance, which is when criminals observe and select potential victims for characteristics that make an easy target. If you can recognize the surveillance, you can avoid crime by presenting the traits of a difficult target.  

A quick way to determine if you are being targeted is if you see the same person multiple times in different locations and they are at a distance: across the street, other side of the lobby, at the bar when you are at a table. Ask yourself: what is their demeanor? Why are they there?   

Be aware of people who are asking too many questions — and questions that are outside of polite first-time conversation. A waiter asking you questions about where you are from is everyday conversation, but what time you leave for work and come home is not.  

There are two ways to thwart this tactic. The first is to be vague; answers like “It varies,” “I’m from all over,” or “the north” are best. The second way is to start asking about them: where are they from? How long have they worked there? Do they have kids? If they continue to bring the conversation back to you and ask for specific time and location information, they may be paid by criminals to pass it along. 

“If you recognize surveillance, don’t confront it,” Bush said. “Be aware and avoid the situation.”   

Step #5: Be a Difficult Target

Crimes are planned just like a military or terrorist operation. Surveillance and target selection are key elements.  

You must present yourself as a “hard target” to counter criminal activity.  

“Don’t fumble around with your bags or documents, especially in crowded areas with many travelers, like city centers. Be heads up and organized,” Bush said. “Criminals like confused and inattentive targets. Have a purpose and be confident; make the criminal look elsewhere.” 

Step #6: Avoid Multiple Mistakes

It is not usually one single significant event that gets travelers into trouble. It’s a combination of more minor mistakes, both in and out of their control.  

Here’s an example. You get in a traffic delay, and then it gets dark, and you don’t recognize where you are. You try to call someone, but your cell phone is dead. You are offered a phone to use but you don’t know any numbers to call, because they are all on speed dial — not memorized or written down.   

Take the extra steps to stay safe while traveling in urban areas. “Think of the contingencies around transportation, hotels, avoiding crime, and staying healthy. Research the area with multiple sources and have a plan,” Bush said. “You will have the confidence to feel and remain safe so you can enjoy the travel.”

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Russia’s Invasion of Ukraine Leading to Jump in Travel Security Service Plans

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International travel hacks: When to book flights and hotels, how to deal with COVID rules

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Wartime Travel? Essential Information During the Russia-Ukraine Conflict

How will the Russia-Ukraine crisis affect international travel? Should you cancel your European vacation? Do you need emergency travel security protection? Global Rescue experts provide their insight. 

How will the Russia-Ukraine crisis affect international travel? Should you cancel your European vacation? Do you need emergency travel security protection? Global Rescue experts provide their insight. 


The war between Russia and Ukraine has made travel to and from those countries impossible. Travel to Belarus is also out of the question due to international sanctions for its support of the Russian invasion. In adjacent countries, like Poland, Romania and Slovakia, travel has been negatively impacted for security reasons and to keep up with the multitude of Ukrainians fleeing the conflict.   

“No one knows the likelihood of the conflict expanding into the Baltic states, but it could happen and that makes Lithuania, Estonia and Latvia a risky traveler choice until the situation normalizes,” said Global Rescue Security Manager Harding Bush, a former Navy SEAL, who, after serving in the military, worked in war-torn Yemen between 2011 and 2015.

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“How will the military conflict in Eastern Europe disrupt the course of early economic recovery following two years of pandemic-related travel restrictions? No one can forecast how long the crisis will last,” Bush said. “But as global sanctions against Russia build and international diplomacy strengthens, the state of affairs will hopefully resolve in the shortest possible time.” 

The State of Travel Before Russia-Ukraine Crisis 

Before the onset of military conflict between Russia and Ukraine, the pandemic recovery signals were loud and clear. Decreasing health impacts from the coronavirus contributed to a travel rebound. Three-quarters of the U.S. population had received at least one vaccination shot, and 64% were fully vaccinated. COVID-19 cases were falling in every state. Deaths and hospitalizations from the disease were decreasing and the omicron variant had not been as serious as originally feared.   

[Related Reading:
Why Tour Operators Are Optimistic About 2022 Travel]

Countries like the U.K. dropped all COVID-19 restrictions. New Zealand, Denmark, Norway, Sweden and others opened up their borders. Nearly every U.S. state had dropped its mask mandates. Nearly half of travelers (49%) had already taken an international trip since the start of the pandemic, reflecting an 88% jump in travel abroad since the summer of 2021, according to the Winter 2022 Global Rescue Travel Safety and Sentiment survey of the world’s most experienced travelers.   

Nine out of ten travelers (93%) are less or much less concerned about travel since the pandemic started, reflecting a 72% improvement in individual concerns about travel compared to traveler attitudes at the beginning of 2021. As pandemic fears subside, people are significantly less concerned about travel, and they are driving a significant return to travel.  

But the return to travel is still quite volatile, and responsive to global events like the Russian invasion of Ukraine. Travelers are pumping the brakes on planning international trips, taking a wait-and-see approach as the conflict in Eastern Europe develops. In the week since Russia invaded Ukraine, people searching for international travel dropped by 12 percentage points but regained more than half of that loss in the days following, according to Kayak, an online travel agency and metasearch engine. 

Travelers are also purchasing security service plans that provide emergency evacuation capabilities when they are in danger from insurgent attacks, terrorism, civil unrest and natural disasters. Traveler requests for Global Rescue’s non-medical security evacuation services jumped 31% since the Russian invasion of Ukraine.   

“War is not a tourist attraction. There are plenty of global destinations with no threat of conflict – make those locations your vacation spot. While concern is high for Eastern European countries directly involved in the conflict, it is premature for travelers to cancel international trips to other countries. Nevertheless, travelers should plan and prepare,” Bush said. 

If You Go, Travel Security Protection is Essential

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One of the biggest discoveries among travelers during the pandemic was the limitations of travel insurance and the importance of obtaining medical emergency evacuation travel protection that includes COVID-19. The military conflict in Eastern Europe may be the event igniting traveler attention for travel protection services that provide evacuation for non-medical emergencies when you are in danger – like insurgent attacks, social disorder, terrorism and earthquakes. 

“Travel uncertainty generally results in an increase in traveler demand for Global Rescue emergency medical and security services,” said Dan Richards, CEO of Global Rescue. 

Nobody wants to imagine a security emergency abroad. But if you’re traveling or working internationally then the possibility of civil unrest, unpredicted natural disaster or terrorism is always present. If you’re near a war zone, the potential spikes for a government-issued declaration to evacuate. 

“Being proactive and preparing for the possibility of a security emergency could mean the difference between a safe departure and being trapped in a dangerous situation out of your control,” Bush said. 

Travelers should obtain Global Rescue’s emergency travel security services that provide evacuation and advisory services. 

Travelers must understand what services are provided and under what conditions, too.  

“There is often a difference in security service options for a traveler caught up in a conflict and a traveler knowingly entering one,” Bush said.  

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War Sparks Increase in Travel Security Services

Traveler requests for non-medical security evacuation services jump 31% since Russian invasion of Ukraine.    Lebanon, N.H. – March 9, 2022 – The military conflict in Eastern Europe is driving travelers to purchase security service plans…

Traveler requests for non-medical security evacuation services jump 31% since Russian invasion of Ukraine.   

Lebanon, N.H. – March 9, 2022 – The military conflict in Eastern Europe is driving travelers to purchase security service plans that provide emergency evacuation capabilities when individuals are in danger from insurgent attacks, terrorism, civil unrest and natural disasters. Traveler requests for non-medical security evacuation services jumped 31% since the Russian invasion of Ukraine.  

“Uncertainty in travel generally results in an increase in traveler demand for emergency medical and security services. Between the war and the pandemic, travelers want medical and emergency response services more than ever,” said Dan Richards, CEO of Global Rescue, the world’s leading provider of medical, security, evacuation and travel risk management services and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.   

“Nobody wants to imagine a security emergency abroad. But, if you’re traveling or working internationally then the possibility of civil unrest, unpredicted natural disaster or terrorism is always present. If you’re near a war zone, the potential spikes for a government-issued declaration to evacuate,” Richards said.   

While concern is high for Eastern European countries directly involved in the conflict, it is premature for travelers to cancel international trips including to other countries in the region, such as Poland, Romania, Bulgaria and the Baltic States. Nevertheless, travelers should plan and prepare.  

“War is not a tourist attraction. There are plenty of global destinations with no threat of conflict. Travelers should make those locations their vacation spots,” said Harding Bush, former Navy SEAL and manager of security operations for Global Rescue.   

“Travelers should obtain emergency travel protection plans that provide evacuation and advisory services, which should be taken advantage of during the planning process,” Bush said.  

“Being proactive and preparing for the possibility of a security emergency could mean the difference between a safe departure and being trapped in a dangerous situation out of your control,” said Bush, who after serving in the military worked in war torn Yemen between 2011 and 2015.  

About Global Rescue   

Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com. 

Media Contact 

For all media-related inquiries, please contact:  

Bill McIntyre  

Director, Communications

+1.202.560.1195 (call/text) 

bmcintyre@globalrescue.com

 

 

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A Travel Story: Drone Attack In Abu Dhabi

Not every travel incident involves an injury or illness. Sometimes you need travel counsel about a flash flood warning, local area protests or regional rebellions. That’s what Darcy Grimes needed during a trip to Dubai…

Not every travel incident involves an injury or illness. Sometimes you need travel counsel about a flash flood warning, local area protests or regional rebellions. That’s what Darcy Grimes, Director Travel Innovation & Business Development, AAA-The Auto Club Group (ACG), needed during a AAA Inspiring Journeys group travel experience to The World Expo in Dubai earlier this year. Here’s her travel story.

A World of Its Own/A World Away 

The Auto Club Group (ACG), and Global Rescue, introduced Worldwide LifelineSM, a service providing AAA travelers the peace of mind to explore. A Worldwide Lifeline member, Grimes started the group tour in Dubai where they spent the night. The next morning the group left for Abu Dhabi where they explored the Empty Quarter Desert for two days. 

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The Empty Quarter Desert, or Rub al Khali, is the biggest sand desert in the world. Noted British explorer Wilfred Thesiger celebrated the desert in his book Arabian Sands – a tome the New York Times called “magnificent” and National Geographic says, “stands as one of the classics of travel literature.”  

“It was very still with the silence which we have driven from our world,” wrote Thesiger in 1947 during one of his journeys with the Bedouin of Arabia that took him through the massive dunes.  

While the desert of the late 1940s has changed, the dunes and oasis of Liwa survive. Getting there requires a five-hour drive from Dubai or an hour and a half trip south from the city of Abu Dhabi.  

Empty-Quarter-Desert-in-the-Arabian-Peninsula

“The region is fabulous,” Grimes said. The desert, a reddish-orange shade, is more than 600 miles long (1,000 kilometers) and more than 300 miles wide (500 kilometers) – nearly the size of Texas. Elevations are as low as sea level and dunes rise to more than 800 feet (250 meters).  

You can see the desert featured in the 2021 science fiction film Dune. The director used locations in the Empty Quarter Desert in Abu Dhabi for scenes of the fictitious desert planet Arrakis. 

Oh Wow to Uh Oh 

Grimes and her group were returning from the desert to Dubai when things went from “Oh, wow!” to “Uh-oh!”  

“As we were approaching Dubai, but still in Abu Dhabi, we saw black smoke coming from a huge oil field,” Grimes said.

That oil field is the Abu Dhabi National Oil Company (ADNOC), the largest oil producer within the ADNOC Group and accounts for more than half of the company’s total oil production. 

“I took a picture of it because it’s not often you see plumes of black smoke coming from a massive oil field,” she said.

drone-attack

At nearly the same time, Grimes received a text from her boss in the U.S. asking if she was okay since there had been an attack in the Abu Dhabi region. The text included a U.S. news report about the incident and the three deaths resulting from the attack. 

“As I read the story, I realized that the smoking oil field was the target of an attack and we were seeing the fiery aftermath,” she said.  

A couple of people in our group were registered with STEP, The Smart Traveler Enrollment Program (STEP), a free service for U.S. citizens and nationals overseas to enroll their trip with the nearest U.S. embassy or consulate. The benefits of STEP include important information updates from the embassy about safety conditions in your destination country and help in an emergency, like civil unrest, however, no one had received updates or information about the incident.  

That’s when Grimes turned to her Worldwide Lifeline membership with Global Rescue. She knew with this membership she was one message away from help and advice from their experts. 

“I told everyone in the group about the services and immediately reached out to Worldwide Lifeline’s Global Rescue team to find out what was happening.”

She asked for information about the incident. She wanted to know whether she and her group should have any concerns due to the drone attack. 

“I immediately received a response from the Worldwide Lifeline intelligence experts at Global Rescue,” she said.  

Grimes received a message from a former Navy SEAL on the intelligence and security team at Worldwide Lifeline’s Global Rescue. The message let her know the incident could cause brief travel interruption. Grimes was relieved to hear that. She further inquired whether future attacks in the area should be expected and whether there was any danger.  

“The Worldwide Lifeline intelligence expert at Global Rescue reassured me that while a future attack was remotely possible it was also unlikely. I was assured there was no emergent need to be concerned and I could continue the tour,” she said. 

Travel Intelligence When It Matters Most 

“Not until I messaged with Global Rescue and received further information about the incident did I feel informed and confident to continue my travel.  I was glad to be updated on the incident and to know I had a resource to go for on-the-spot intelligence and security updates with information and guidance,” she said.  

Grimes realized the value of the Worldwide Lifeline membership with Global Rescue. She believes the membership really came through for her.

“It was a security blanket, or a safety net if you will, that was valuable to have in addition to my travel insurance policy which has separate benefits.”

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Grimes shared all the updates from Worldwide Lifeline experts with her tour group. “It made us all feel very assured and protected to have the information and the resource,” she said. 

Grimes was impressed that the Worldwide Lifeline experts you talk with at Global Rescue are medical, security and intelligence experts from military special forces and emergency medical first responders.  

“That was the most important thing for me, that I could obtain and trust the information given to me. It helped me feel more confident about continuing with my travels,” she said.