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NEWS

A CEO on His First Post-Pandemic In-Person International Business Conference
A CEO on His First Post-Pandemic In-Person International Business Conference

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Travelers Becoming More Confident about Travel
Travelers Becoming More Confident about Travel

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Study Shows Traveler Confidence Growing in 2021
Study Shows Traveler Confidence Growing in 2021

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To fuel industry recovery, travelers need a confidence boost, WTTC speakers say
To fuel industry recovery, travelers need a confidence boost, WTTC speakers say

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How lockdowns, quarantines and COVID testing will change summer travel in 2021
How lockdowns, quarantines and COVID testing will change summer travel in 2021

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How travelers who test positive for Covid can (legally) fly home fast
How travelers who test positive for Covid can (legally) fly home fast

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Have A Safe Trip: These Tips And Strategies Actually Work
Have A Safe Trip: These Tips And Strategies Actually Work

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Will Travel Officials Squander The Recovery?
Will Travel Officials Squander The Recovery?

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What kind of reception can American travelers expect post-covid?
What kind of reception can American travelers expect post-covid?

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COVID-19 Travel Insurance Becoming a Vacation Staple
COVID-19 Travel Insurance Becoming a Vacation Staple

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PRESS RELEASE

Global Rescue and The Auto Club Group Introduce “Beyond The Road” An Exclusive Service for Traveling with Peace of Mind

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Global Rescue and The Auto Club Group Introduce “Beyond The Road” An Exclusive Service for Traveling with Peace of Mind

Cancun, Mexico – April 28, 2021 – One of AAA’s largest clubs, The Auto Club Group (ACG), and Global Rescue, the pioneer of travel risk, crisis response, field rescue and medical evacuation, are introducing Beyond The RoadSM, a service providing travelers the peace of mind to explore. While Global Rescue services are available to the general public, special rates are now available for ACG’s 14 million AAA Members throughout 14 states, the province of Quebec and two U.S. territories.

Domestic travel is rebounding strongly, with outdoor activity in the U.S. and Canada reaching new levels of popularity. The AAA membership follows you when you’re on the road. Beyond the Road complements the AAA – The Auto Club Group Membership by offering world-class emergency protection with field rescue, medical consultations and access to virtual doctor appointments, so you can roam with confidence anywhere in the contiguous United States and Canada, knowing that help will come to you.

“Beyond The Road supports you in the continental U.S. and Canada from the point of illness or injury to your choice of care facility anytime you’re away from home,” said Dan Richards, CEO of Global Rescue who also serves on the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce and is a Global Member of the World Travel and Tourism Council (WTTC). “If you need advice while traveling, get sick or injured and are unable to get to medical treatment on your own, Global Rescue is there for you, near home or far away.”

Beyond The Road services include:  

  • Emergency field rescue from the point of illness or injury to the nearest care facility and then home. 
  • If you're hospitalized 100+ miles from home and further hospital care is required, we provide medical evacuation to your home hospital of choice. 
  • 24/7/365 access to medical advisory services from nurses and paramedics trained to respond to any medical situation. 
  • Direct traveler assistance to help with local health care systems, visa and passport issues, translation, legal locators and real-time event alerts. 
  • Telehealth access 24/7/365 for real-time consultations and treatment (additional fees apply). 
  •  

“When COVID-19 grounded us at home, people turned to outside activities and travel in North America for a change of scenery and to refresh themselves in the great outdoors – and this trend continues,” said Debbie Haas, Vice President of Travel for AAA – The Auto Club Group, which is a member of the World Travel and Tourism Council.

“People are continuing to take road trips to the trails, the waterways, the mountains and elsewhere to hike, camp or ride bikes in the wilderness,” Haas continued. “The Beyond The Road pilot program is there for you if you are sick or injured and need advice or assistance. We are excited about this partnership with Global Rescue and plan to expand the program as the year progresses.” 

Participation is available to all U.S. and Canadian residents. Members of AAA – The Auto Club Group are eligible to receive a $50 discount on Individual one-year memberships for $159 and family memberships (up to six dependents age 26 or younger) for $289. 

The above offer only applies to AAA-The Auto Club Group members in Colorado, Florida, Georgia, Iowa, Michigan, Nebraska, North Carolina, North Dakota, South Carolina, Tennessee, Wisconsin; portions of Illinois, Indiana, and Minnesota; Puerto Rico, the Virgin Islands and Quebec, Canada.

To learn more, visit GlobalRescue.com/BeyondTheRoad, call 617-210-8171, or email beyondtheroad@globalrescue.com.

About AAA – The Auto Club Group 

The Auto Club Group (ACG) is the second largest AAA club in North America with more than 14 million members across 14 U.S. states, the province of Quebec and two U.S. territories. ACG and its affiliates provide members with roadside assistance, insurance products, banking and financial services, travel offerings and more. ACG belongs to the national AAA federation with more than 62 million members in the United States and Canada. AAA’s mission is to protect and advance freedom of mobility and improve traffic safety. For more information, get the AAA Mobile app, visit AAA.com, and follow us on Facebook, Twitter and LinkedIn.

 

About Global Rescue

Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last decade. For more information, visit www.globalrescue.com.

 

 

©2021 Global Rescue LLC. All rights reserved. GLOBAL RESCUE, TOTALCARE, BEYOND THE ROAD and related logos and indicia are service marks of Global Rescue LLC. All Rights Reserved.

Conditions, limitations and exclusions may apply. See Global Rescue's Beyond The Road Member Services Agreement for full details.

†Global Rescue LLC provides technical and administrative services to Elite Medical Group, P.C. (“Elite Medical”), a professional corporation owned by licensed physicians that employs or contracts with physicians licensed to practice medicine where medical services are provided. Elite Medical physicians provide all medical care accessed via the Totalcare telehealth service and all associated fees are established and collected by Elite Medical. Elite Medical reserves the right to deny care for potential or actual misuse of their services.

 

 

 

Traveler Confidence Rises, Covid-19 Fears Subside

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Traveler Confidence Rises, Covid-19 Fears Subside

Travelers embrace fast, on-site testing; oppose centralized vaccine data collection

Lebanon, NH – April 26, 2021 – Fear of COVID-19 infection or quarantine as a primary concern among travelers plunged 37% while their confidence to travel has grown significantly since the pandemic was declared more than a year ago, according to the results of Global Rescue’s Traveler Sentiment and Safety Survey. 78% of respondents are “much less” or “less” concerned about travel safety in 2021 compared to 2020, with 22% answering they are “more” or “much more” concerned.

“Travelers are twice as likely to plan international trips within the next six months as they were in September 2020,” said Dan Richards, CEO of Global Rescue, the leading travel risk, crisis management and response company. “Nearly three-quarters of surveyed travelers have already taken a domestic trip or are planning to take one before July,” he added.

As traveler confidence grows, Richards is encouraging government health officials to develop capabilities to identify, detect and respond to COVID-19 and emerging pathogenic threats. “By leveraging improvements in technology, including tools that detect active infection of COVID-19 and emerging diseases on exhaled breath, we can effectively recover from, and prevent, disease spread while boosting and protecting the travel and hospitality industry,” said Richards, who also serves on the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.

The overwhelming majority of respondents (91%) would submit to fast, on-site COVID-19 testing to check for coronavirus before travel, and 80% said they would pay for the test depending on cost.

Surveyed travelers are closely split in their support for (46%) or against (42%) using vaccine certifications for domestic travel. Approval shifts decisively regarding international trips with 70% of respondents favoring the use of vaccine certificates.

Travelers revealed strong preferences to control their own vaccination and testing data rather than entrusting centralized organizations. 45% of respondents want their proof-of-vaccination and COVID-19 testing results to be maintained by the individual, and presented as necessary. Another 16% do not want the data collected at all.

“Government officials must take a leadership role in recommending secure technology standards where users, rather than centralized organizations, store and control data used for vaccine, previous infection and testing verification for COVID-19 and future disease outbreaks,” Richards said.

The pandemic is leading travelers to modify their trip plans in a number of ways. A majority of travelers (54%) indicated they would avoid crowded destination and places with insufficient medical facilities (22%) as the leading reasons preventing them from visiting an area.

Respondents said the most important travel protection service today is medical evacuation from the point of illness or injury (49%) followed by Cancel For Any Reason trip insurance to protect against financial loss from last minute trip cancellation or disruption (21%).

 

Contact Bill McIntyre at bmcintyre@globalrescue.com or 202.560.1195 (phone/text) for more information.

 

About the Global Rescue Traveler Survey 

Global Rescue, a leading travel risk and crisis response provider, conducted a survey of more than 1,700 of its current and former members between Apr. 21-26, 2021. The respondents revealed a range of preferences for travel expectations, behaviors and safety concern in anticipation of a return to leisure and business trips domestically and internationally. 

 

About Global Rescue

Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last decade. For more information, visit www.globalrescue.com.

 

 

Traveler Safety Concerns Diminish Significantly By Summer

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Traveler Safety Concerns Diminish Significantly By Summer

Getting a COVID-19 vaccination and open borders are the most important conditions travelers need

Lebanon, NH – February 3, 2021 – Traveler safety concerns plunge considerably after spring 2021, according to a Global Rescue survey of the most experienced travelers in the world.

The survey found three out of four respondents (77%) are less or much less concerned about travel safety for the last half of 2021 (July to December) compared to 2020. But traveler concerns remain high for the first half of the year with more than half of the respondents (54%) saying they are more – or much more – concerned about travel safety between now and June compared to 2020.

“Traveler confidence is growing stronger, and that’s good news for the travel industry,” said Global Rescue CEO Dan Richards, referring to the international survey of more than 2,100 of Global Rescue’s current and former members.

Seventy percent of travelers responding to the survey expect to go on their next overnight/multi-day domestic trip greater than 100 miles from home by June 2021. One out of four are holding off until the last half of the year while 5% will wait until 2022 or later.

Nearly 6 out of 10 respondents (57%) expect to travel internationally sometime between spring and winter 2021, while nearly a third (29%) do not expect to go on an international trip until 2022 or after. Ten percent expect to travel abroad before the end of March this year.

According to the survey results, getting a COVID-19 vaccination (47%) and open borders (34%) are the two most important conditions travelers need in place to feel safe enough to travel internationally. Less than 4% of respondents said obtaining negative PCR COVID-19 test results, having access to coronavirus treatments, or acquiring a digital health passport were conditions needed in place to feel safe enough to travel abroad.

Survey respondents revealed potential quarantines (41%) and COVID-19 infection (29%) are, by far, the biggest concerns for travelers planning an international trip. Twelve percent of survey-takers listed trip cancellation as the third major concern. Last year, respondents cited “crime” as the leading travel safety concern but the pandemic pushed that fear to the bottom of the list along with getting sick (from something other than COVID-19), accidents, civil unrest/terrorism, lost luggage, robbery, nuclear disaster and cybercrime, each netting 7% of responses or less.

“Travelers will feel safe enough to plan trips and vacations when they are vaccinated, when borders are open and managed in a predictable way, and when they know they’ll be able to get home if the worst happens,” Richards said.

By 2-to-1 margins, negative COVID-19 tests do not make travelers feel safer compared to getting a coronavirus vaccine. Seventy three percent of respondents would feel safer during a trip if they had a COVID-19 vaccine compared to only 36% who would feel safer if they had a negative PCR COVID-19 test result before reaching their destination.

“Traveler trust in the efficacy of a COVID-19 vaccination understandably surpasses that of a negative coronavirus test since the former prevents against an occurrence and the latter only detects if an individual has been infected by the virus,” Richards said.

Government and health officials from several countries, including the U.S., Canada and the United Kingdom, have implemented requirements for residents and non-residents to have a negative viral tests before entering their countries. Travelers are closely split over how they would find a testing facility to meet a similar requirement with 21% relying on tour operators, travel agents (21%), destination resources (18%), personal investigation (16%), or their insurance provider (9%). Fifteen percent of respondents admitted they don’t know what they would do.

 

About the Global Rescue Traveler Survey 

Global Rescue, a leading travel risk and crisis response provider, conducted a survey of more than 2,000 of its current and former members between Jan. 26-31, 2021. The respondents revealed a range of support for travel expectations, behaviors and safety concern in anticipation of a return to leisure and business trips domestically and internationally. 

Contact Bill McIntyre at bmcintyre@globalrescue.com or 202.560.1195 (phone/text) for more information.

 

About Global Rescue

Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last decade. For more information, visit www.globalrescue.com.

 

 

Global Rescue Announces Expanded Rescue Services

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Global Rescue Announces Expanded Rescue Services

Increase In Local, Outdoor Activities Prompts Expectation For Rescue Services

Lebanon, NH – December 16, 2020 – Global Rescue, the world’s leading integrated travel risk and crisis response provider, announced expansion of its field rescue service to include emergencies within 100 miles of individual’s home. Since its 2004 founding, Global Rescue has required members to be 100+ miles away from home to access rescue protection. But the pandemic has increased our time outdoors, and Global Rescue recognized an opportunity to provide expanded services to members – at no additional cost – by eliminating the 100-mile rule.  

“COVID-19 opened the door for people to explore and appreciate the great outdoors nearby, and people flooded through the doorway. But with an increase in local, outdoor activities there is a parallel expectation of the need for rescue services,” said Global Rescue CEO Dan Richards, the architect behind the Jamaica Cares traveler protection program, and a recent appointee to the U.S. Department of Commerce U.S. Travel and Tourism Advisory Board.

Global Rescue is the first and only travel risk and crisis management company to make this high-value change. “Now Global Rescue is there for you, near home or abroad, whether you’re hiking, kayaking, snowmobiling, fishing or simply enjoying the outdoors and you get ill or injured and you’re unable to get to safety on your own,” he added. 

The groundbreaking local field rescue upgrade was unanimously supported by Global Rescue’s newly formed Mountain Advisory Council led by high altitude mountaineering legend Ed Viesturs and world-famous high-altitude climber, Nirmal "Nims" Purja.

“Outdoor activity worldwide is reaching unprecedented heights of curiosity and participation among beginners, experts and everyone in between. The Mountain Advisory Council will provide advice and guidance from world-class experts to ensure enterprise-level member services and overall sport improvement,” said Viesturs, the only American to have climbed all 14 of the world's 8,000+ meter peaks and the fifth person to do so without using supplemental oxygen.

“We recognized an increasing need for the contribution of valuable expertise from elite mountaineering experts to improve the safety and excitement of the sport, and to cultivate and foster the knowledge, wisdom and experience of the leading authorities in the field,” said Purja, who climbed all 14 of the world's 8,000+ meter peaks in the record time of six months and six days, beating the previous record by more than seven years.

In addition to Viesturs and Purja, Mountain Advisory Council members include:

  • Wilderness and altitude sickness expert Dr. Eric Johnson, Global Rescue associate medical director, past president of the Wilderness Medical Society and member of the Board of Directors of the Himalaya Rescue Association
  • Special operations and critical planning authority Scott Hume, Global Rescue vice president operations and former Chief Operations Officer of the 3rd Brigade 25th Infantry Division
  • Former combat medic with the Singapore Armed Forces David Koo, Global Rescue senior manager operations and past operations manager of the Khoo Teck Puat Hospital in Singapore.

 

About Global Rescue

Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last decade. For more information, visit www.globalrescue.com.

 

 

Media Contact

For all media related inquiries, please contact:

Bill McIntyre
Director, Communications
+1.617.210.8134
bmcintyre@globalrescue.com

 

 

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