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Experts say the iPhone 14’s satellite feature may have a dangerous side effect
Experts say the iPhone 14’s satellite feature may have a dangerous side effect

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The four crucial policies every risk manager needs
The four crucial policies every risk manager needs

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The Tectonic Shifts in Travel Attitudes and Behaviors
The Tectonic Shifts in Travel Attitudes and Behaviors

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New COVID Variants not likely to back track travellers, 80 per cent refuse to cancel travel
New COVID Variants not likely to back track travellers, 80 per cent refuse to cancel travel

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Travellers Keep Calm, Carry On
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Brittney Griner Story | An Important Lesson for International Travelers
Brittney Griner Story | An Important Lesson for International Travelers

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Survey says cruise confidence is on the rise, here’s what travel advisors are saying
Survey says cruise confidence is on the rise, here’s what travel advisors are saying

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Planning a vacation? How to steer clear of hurricanes, wildfires and other disasters.
Planning a vacation? How to steer clear of hurricanes, wildfires and other disasters.

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Emergency Medical Evacuation Insurance In Travel Insurance Plans
Emergency Medical Evacuation Insurance In Travel Insurance Plans

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Top 50 Travel Songs of 2022
Top 50 Travel Songs of 2022

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PRESS RELEASE

The iPhone SOS Feature Is Not A Replacement For Your Satellite Messaging And Tracking Device

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The iPhone SOS Feature Is Not A Replacement For Your Satellite Messaging And Tracking Device

Lebanon, N.H. – September 26, 2022 – The new iPhone 14 will let you send emergency messages via satellite when you're outside of cell phone service or coverage areas but it does not replace your satellite messaging and tracking device, at least not right away.

“There are several limitations – like reach, tracking and messaging – that everyone should be aware of before swapping their current satellite communications device for the latest smartphone from Apple,” said Harding Bush, a former Navy SEAL and manager of security operations for Global Rescue, the leading provider of medical, security, evacuation and travel risk management services.

Limited Satellite Network: The Apple iPhone SOS feature will not work worldwide. The iPhone SOS feature uses the GlobalStar constellation of satellites reaching more than 120 countries – but not worldwide. Most satellite messaging and tracking devices use the Iridium constellation of satellites, a global network of low earth orbiting satellites providing access to voice and data services anywhere on Earth, making it easier for the user to connect with the satellite.  

No Tracking: Satellite messaging devices usually have a tracking feature, where the user can send a message to specific recipients, and the recipient can follow the movement and location of the sender with a map graphic including the location, geographic coordinates, direction of travel, and the traveling speed of the sender. “The iPhone SOS feature lacks this capability. Backcountry enthusiasts should not replace their satellite messaging devices. A satellite messaging device allows you to send SMS messages and e-mails to anyone - not just the local municipal 911 emergency response service,” said Bush, who is an expert in high-risk travel, crisis preparedness and operational planning.

Limited Reach: Apple’s emergency SOS service will be available to users in the US, Canada, Puerto Rico and the US Virgin Islands, but it will not be available at launch in Guam or American Samoa. “Foreign travelers will be able to use the Emergency SOS service when visiting the US and Canada, unless they bought their iPhone 14 in China, Hong Kong or Macao,” according to Apple.  

The Apple iPhone 14 has a limited satellite connectivity feature so you can contact 9-1-1 services outside of cell phone service areas. This can be a lifesaving feature under specific circumstances. But it is not a replacement for your InReach, Zoleo, Bivy, Spot, or other satellite messaging and tracking devices,” Bush said.

Having both cellular and satellite connectivity on a single device is a huge technological breakthrough. Users will be safer as they will always be able to contact emergency services. “As the satellite functionality of smartphones expands, there could be a time when they eclipse the capabilities and features of satellite messaging and tracking devices and satellite phones. But until then, devices with satellite messaging and tracking capabilities should be the standard communication device for those who venture beyond the range of cell phone connectivity,” Bush said.

About Global Rescue   

Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.  

Global Rescue Wins International Stevie® Award For Most Valuable Corporate Response To The Pandemic

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Global Rescue Wins International Stevie® Award

For Most Valuable Corporate Response To The Pandemic

Lebanon, NH – August 29, 2022 – The International Business Awards named Global Rescue a Silver Stevie® winner for Most Valuable Corporate Response To The Pandemic. The category honors exemplary responses by companies to the pandemic to ensure the well-being of their employees, customers and communities.

“It’s gratifying to be recognized for supplying unparalleled resources to address the increasingly challenging and complex world in which we live,” said Global Rescue CEO Dan Richards who is a member of the U.S. Department of Commerce U.S. Travel and Tourism Advisory Board.

Global Rescue provides travelers a better way to get help when they experience a medical or security emergency while away from home. When the pandemic started, travelers and expats found themselves trapped in an escalating series of government directives and medical orders to contain the sweep of the virus. Soon government authorities and public health officials restricted nearly all flights.

“From the first day of the pandemic, our mission expanded to include COVID-19 medical rescue and transport services,” Richards said. “The unprecedented circumstances made efforts to return travelers to their homes more challenging, but didn’t prevent Global Rescue’s experienced security and intelligence teams from conducting thousands of operations helping return individuals home,” he said.

Stevie® Award Judges’ comments praised the “complete plan to support the pandemic through great strategy” and called Global Rescue’s service “a shining light in the darkness during times of need.” Stevie® Awards president Maggie Miller called this year’s class of honorees “as innovative, adventuresome, persistent, and successful as we’ve ever had.”

Global Rescue's pioneering methods and model have secured its reputation as the most forward-thinking service of its kind.   

More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration. Stevie® Award winners were determined by the average scores of more than 300 executives worldwide who participated in the judging process in June and July.

 

For more information contact: Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195.

 

About Global Rescue   

Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises, including COVID-19. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.  

About the Stevie Awards and the International Business Awards

Stevie Awards competitions receive more than 12,000 nominations each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more at www.StevieAwards.com. The International Business Awards are the world’s premier business awards program. All individuals and organizations worldwide – public and private, for-profit and non-profit, large and small - are eligible to submit nominations. The 2022 IBAs received entries from organizations in 67 nations and territories.

Wartime Travel Remains a Concern But 9-Out-Of-10 Travelers Are Not Canceling Trips; One Third Are Buying Security Protection

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Wartime Travel Remains a Concern
But 9-Out-Of-10 Travelers Are Not Canceling Trips; One Third Are Buying Security Protection

Lebanon, NH – August 22, 2022 – The majority of travelers (60%) report some level of concern about international travel since the beginning of the war in Ukraine, and while 90% have not changed their travel plans due to the war more than a third are buying security evacuation protection, according to the Global Rescue Summer 2022 Traveler Safety and Sentiment Survey.

“International trip takers are gaining comfort with wartime travel. Close to half of travelers (42%) are keeping their itineraries for European travel that does not include Russia, Ukraine or other countries in Eastern Europe. That's a 14% increase compared to earlier this year,” said Dan Richards, CEO of Global Rescue, the world’s leading provider of medical, security, evacuation and travel risk management services and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.

But for trips to Eastern Europe, the opposite is happening. More than half of travelers (58%) who planned or were planning a trip to Russia, Ukraine or any other country in Eastern Europe report the war caused them to cancel or postpone a trip, according to the latest survey. The data represents a 28% jump in the share of travelers canceling or postponing trips to the region compared to survey responses collected early this year.

A third of travelers (36%) say the war in Eastern Europe between Russia and Ukraine makes them more likely to obtain travel security services that provide evacuation and advisory services when they are in danger due to things like insurgent attacks, civil unrest and unpredictable natural disasters.

“Travel uncertainty generally increases traveler demand for emergency medical and security services. Between the war and the pandemic, travelers want medical and emergency response services more than ever," Richards said.

Contact Bill McIntyre at bmcintyre@globalrescue.com or 202.560.1195 (phone/text) for more information.  

 

About the Global Rescue Traveler Sentiment and Safety Survey   

Global Rescue, the leading travel risk and crisis response provider, conducted a survey of more than 2,100 of its current and former members between July 12 and 16, 2022. The respondents exposed a range of behaviors, attitudes and preferences regarding international and domestic travel. 

 

About Global Rescue   

Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com. 

CDC Relaxes COVID Recommendations; Experts Predict Increased Confidence Among Travelers

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CDC Relaxes COVID Recommendations; Experts Predict Increased Confidence Among Travelers 

Lebanon, NH – August 16, 2022 – The Centers for Disease Control and Prevention (CDC) relaxed COVID-19 recommendations saying there is significantly less risk of severe illness, hospitalization and death compared to earlier in the pandemic. "The current conditions of this pandemic are very different from those of the last two years," said the CDC's Greta Massetti.

“The decision by the CDC to ease its COVID-19 guidelines is a welcome step toward recognizing the decreasing severity of the disease, the urgent need to restore confidence for travelers, and support for an industry badly damaged by the pandemic,” said Dan Richards, CEO of Global Rescue and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.  

The CDC’s updated guidelines include ending quarantine recommendations after exposure to COVID-19 and replacing it with a recommendation to mask for 10 days and get tested on the fifth day. The announcement also reduces the isolation period for people who test positive for COVID-19 but are asymptomatic or have quickly improved symptoms.

Richards said the changes will mean more confidence among travelers pointing to Global Rescue’s latest survey of the world’s most experienced travelers who revealed their biggest international travel fear is testing positive for COVID and being stranded away from home.

“The CDC announcement is a much-needed improvement and will contribute further to travelers’ peace of mind when planning trips and vacations. Traveler confidence has been increasing markedly since the beginning of the year and this will help the trend to continue,” Richards said.  

 

Contact Bill McIntyre at bmcIntyre@globalrescue.com or 202.560.1195 (phone/text) for more information. 

 

About Global Rescue  

Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com . 

Media Contact

For all media related inquiries, please contact:

Bill McIntyre
Director, Communications
+1 (202) 560-1195
bmcintyre@globalrescue.com

 

 

NEWS MEDIA KIT