Enterprise & government
duty of care support

Enterprise-Grade solutions for an increasingly challenging world

Global Rescue provides unparalleled telehealth, travel risk, crisis management and staffing solutions to businesses, NGOs, academic institutions and governments worldwide. Since 2004, Global Rescue has set the industry standard for duty of care support, emergency action plan consulting and medical and security staffing solutions. Let our highly experienced team help you in an increasingly complex and dangerous world.

For over a decade, Global Rescue has provided the industry’s leading travel risk and crisis management solutions designed to meet legal Duty-of-Care requirements for organizations. We are the only integrated provider of medical, security, intelligence and staffing solutions to organizations with global exposure. Our services are scalable and customizable to the unique needs of our clients. From emergency action plans to managing traveler COVID emergencies to hosting an event during COVID, our experts are available to help from planning to execution.

Core Services

Global Rescue offers integrated travel risk and crisis management solutions to corporations,  governments, academic institutions and NGOs. Our integrated suite of services include:

Preparation

  • Expert analysis and site assessments
  • Detailed reports on 215+ countries and principalities
  • Emergency Action and Evacuation Planning
  • Group-wide risk management protocols and policies
  • Training for all personnel
  • Integration of management staff to support your travel risk and crisis management program

Monitoring

  • Redundant Operation Centers and offices in the Americas, Europe, the Middle East and Asia – staffed 24/7
  • Always available medical and security personnel to advise you and your travelers worldwide
  • Global alerts for all significant events impacting your organization
  • GRID: Global Rescue’s proprietary situational awareness platform to track and monitor your travelers and assets

Support

  • Advisory and assistance via phone and email from paramedics, nurses, physicians and military special operations veterans
  • Travel assistance including lost document support, cash advance, and legal referrals
  • Decision analysis and support from our expert staff
  • Dedicated account management
  • Exclusive relationship with the Johns Hopkins Medicine and over 200 international medical centers of excellence

Response

  • Deployable medical personnel and former military special operations personnel
  • Boots-on-the ground response for large scale medical and security evacuations and extractions
  • Over 1,000 fixed and rotary wing aircraft under contract
  • Tailored solutions to address any problem

Expert solutions for challenging problems

Global Rescue’s world-class consulting services help organizations create emergency action plans and protocols to improve their resiliency and protect their personnel and assets. Our staffing services provide expert medical and security personnel to fill the critical needs of organizations at home and abroad.

TRAVEL RISK MANAGEMENT CONSULTING

Regardless of where your people travel, it’s critical to be prepared for the risks involved. Global Rescue’s comprehensive consulting services provides you with proactive travel risk management consultations and area assessments that will keep your people safe. We can help you develop and operationalize a plan for responding to virtually any crisis. These consultations are led by our medical and security experts, with additional support from our dedicated travel and destination intelligence teams.

  • Situational briefings and background assessments for more than 215 countries and principalities
  • Evaluation of your current Emergency Action Plans – and recommendations on how to use existing resources to better ensure the safety and well-being of your people
  • Establish enterprise wide risk management protocols and policies
  • On-site event support providing medical and travel advisory services, medical evacuation and logistics oversight, and field rescue for injury or illness, including COVID-19.

Customizable staffing solutions

Global Rescue offers world-class staffing options to help your organization handle medical and security needs around the world. Our deployed personnel have supported clients at sites as diverse as the Sochi Olympics, Ukrainian peacekeeping operations and Nigerian infrastructure projects

  • Long and short term staffing options
  • On-site and remote staffing support
  • Experience in volatile, austere and remote locations around the world
  • Customizable options to address any mix of medical and security needs
  • Integrated management staff to support an organization’s travel risk and crisis management program

Destination Reports, Intelligence and Alerts

To keep you and your travelers prepared and informed, our intelligence teams publish detailed reports, real-time alerts and analyses on over 215 countries and principalities. This means that our clients always have the latest information on conditions and potential threats, including COVID-19, impacting their organizations around the globe.

SEE SAMPLE REPORT

GRIDSM: Protect. Track. Communicate.

The Global Rescue Intelligence Delivery system (GRIDSM) is the world’s only integrated travel risk, asset tracking, intelligence delivery, and crisis management platform. Our best-in-class system keeps you and your traveling personnel safe, informed, and connected while meeting your Duty of Care obligations.

The GRIDSM system is comprised of two parts: The Individual Traveler Mobile App and the Desktop Administrator Control Center. They work together to help companies protect, track, and communicate with traveling personnel whenever and wherever they are.

GRIDSM Individual Mobile App

  • Research medical and security risks by destination
  • Receive Global Rescue Destination Reports, updated in real time, at the time of booking
  • Active support, security alerts, analysis and advice
  • GPS check-in with real-time location tracking
  • In-app communications both internally and with Global Rescue

GRIDSM Desktop Administrator Control Center

  • Provides comprehensive situational awareness of global risks
  • Monitors real-time global threat analysis with event alerts
  • Dynamic Global Risk Map identifies regions of increased risk
  • In-app messaging that allows direct contact with GRIDSM Mobile App users and mass messaging to the entire group at once

Login to Grid

Testimonials

GLOBAL RESCUE – ARE YOU A MEMBER?

GLOBAL RESCUE – ARE YOU A MEMBER?

Since 2004, we have performed more than 15,000 operations for travelers just like you. In an increasingly uncertain world, you can rely on Global Rescue.

Lanzetta Family – France

Lanzetta Family – France

The Lanzettas were enjoying a holiday abroad when 3-year-old Cate started suffering repeated grand mal seizures. The family needed to get Cate home to the U.S., fast, for the care she needed.

“One of the biggest fears was, we’re not at home … we’re at a beach resort in the southwest of France, and we don’t know anybody. What do we do now?”

-Jason Lanzetta

ALLAN LOKOS – BURMA

ALLAN LOKOS – BURMA

A plane crashes to the ground in Burma, engulfed in flames. Allan Lokos and Suzanna Weiss survived the impact, but that was only the beginning of their ordeal.

“I was standing in fire. Not close to it, but in it.”

-Allan Lokos

Cooper Koch – New York City

Cooper Koch – New York City

A rash can be a minor annoyance, but when your livelihood depends on your skin being in good condition, a rash becomes a much bigger problem.

“I called the dermatologist and made an appointment. The next day, I go there, and nobody’s there. They made a mistake, and nobody’s there to help me.”

-Cooper Koch

628

Julian P. Torres

“It is with great humility that I would like to express my gratitude for your support to our Wounded Veteran Community and my mission to crucify my own limitations. To be a beacon of hope for humanity and to put the definition in physical form that we truly do control our circumstances. And together we achieved greatness by standing on the Roof Top of Africa Veterans Day 2015! I will never forget how you helped me and the cause.”

Endeavor to persevere,

Julian P. Torres USMC SGT RET

ANGIE HEISTER – ZIMBABWE

ANGIE HEISTER – ZIMBABWE

Angie and her husband were taking a walk after dinner while on safari when they heard an animal noise coming from the bush. It was a Cape buffalo, one of the world’s most dangerous animals, and it was about to charge Angie.

“It gored me in my flank and threw me. This whole thing happened in four seconds.”

-Angie Heister

KEITH YOUNG – GLOBAL SECURITY SPECIALIST

KEITH YOUNG – GLOBAL SECURITY SPECIALIST

Keith Young spent 30 years in law enforcement, including 23 in the Secret Service, before becoming a Director of Global Security in the private sector. He knows how to keep an organization and its employees safe.

“A company like Global Rescue, who has the professionalism, who has the communications system, who has the intelligence system, and who ultimately has the response capabilities that are needed, that’s what [corporations] are looking for.”

-Keith Young

MIDDLEBURY COLLEGE – EGYPT

MIDDLEBURY COLLEGE – EGYPT

A group of Middlebury College students was traveling in Egypt when what became known as the Arab Spring suddenly exploded all around them. The school’s insurance provider said the students were safely on the way home. They weren’t.

After debating a bit what to do, we said, ‘it looks like our evacuation provider isn’t doing what they were supposed to. Let’s go with Global Rescue.

– Jeff Cason, Vice President for Academic Affairs & Dean of the Schools

CHRIST MERTZ LUTHERAN CHURCH – HAITI

CHRIST MERTZ LUTHERAN CHURCH – HAITI

Rev. Cheryl Meinschein and a group of volunteers from a Pennsylvania church arrived in Haiti on Saturday. On Tuesday, a devastating earthquake struck the island nation, crippling infrastructure and leaving the group stranded.

The important question was: Are we going to be able to get home? How are we going to be able to get home?

-Rev. Cheryl Meinschein

Wade Boggs

Wade Boggs

Baseball Hall of Famer, avid outdoorsman and world traveler Wade Boggs relies on Global Rescue for peace of mind.

"You don’t play with your life. Things can happen in the blink of an eye. That’s when you call Global Rescue. In my opinion, you cannot afford not to get Global Rescue."

-Wade Boggs, Baseball Hall of Famer and Global Rescue member

DANIEL CORE – ZIMBABWE

DANIEL CORE – ZIMBABWE

A small animal veterinarian, Dr. Daniel Core is no stranger to wildlife. But when an ornery giraffe closed in on him and his wife while they walked through the bush on safari, there was nothing he could do to stop an attack.

“I go, ‘oh my God, he is going to kill Laura or me, and there is not a darn thing I can do about it.’”

-Daniel Core

JIM & EDDIE GILDEA – NEW ZEALAND

JIM & EDDIE GILDEA – NEW ZEALAND

A competitive freestyle skier, Eddie Gildea was training in New Zealand when he crashed during a run. He had a catastrophic knee injury, and he was thousands of miles from home.

“It wasn’t an unusual accident. It happens all the time in skiing. Just not usually when you’re 12,000 miles away.”

-Jim Gildea

SCOTT GARRETT – NAMIBIA

SCOTT GARRETT – NAMIBIA

A simple but nagging cough turned into something much more serious for Scott Garrett while he traveled to Africa. When he started coughing up blood, he knew he was in real trouble.

“A few more days, and I might not have made it through. It was just a rapid progression of everything starting to shut down.”

-Scott Garrett

JAMIE CRANE-MAUZY – CANADA

JAMIE CRANE-MAUZY – CANADA

A professional slopestyle skier, Jamie Crane-Mauzy was competing in Whistler, B.C., when she crashed to the ground on a jump. Her brain rattled against her skull as it whipped onto the snow, she began to convulse, and she fell into a coma.

“I said, ‘well, is my daughter still alive?’ And his response was, ‘yes – for the moment.’”

-Grace Mauzy

KATE STARRETT – AUSTRIA

KATE STARRETT – AUSTRIA

While living in Vienna with her two young sons, Kate Starrett suffered a violent allergic reaction. She couldn’t breathe, and she couldn’t find anyone who could help.

“I had a full-body rash. Unbeknownst to me, I was basically going into anaphylactic shock.”

-Kate Starrett

629

JON TURK – CANADIAN ARCTIC

Jon Turk is no rookie outdoorsman, having been named an Adventurer of the Year by Outside Magazine. But after a 100-day, 1,485-mile journey in northern Canada, he began to suffer kidney failure. Global Rescue and physicians at Johns Hopkins determined he needed dialysis – immediately. Global Rescue deployed an aircraft and critical care transport team to bring him out of the Arctic to a medical facility for the life-saving care he needed, and then home to Montana.

"I recommend [Global Rescue's] services to anyone who strays far from home.”

-Jon Turk, Global Rescue Member

630

SANDY & JOHN SEARLES – ETHIOPIA

John and Sandy Searles were on safari in Ethiopia when John suffered a stroke. One satellite phone call later, and Global Rescue had dispatched a critical care transport team to help bring John to a hospital in Addis Ababa, and stay with him while a neurosurgeon worked to save his life. Once he was stabilized, Global Rescue escorted him home to the U.S.

"Without Global Rescue, I don't know how I would have my husband with me today.  If you are going to do this kind of travel at our age, it pays to take that extra step and think about getting rescued if need be."

-Sandy Searles, Global Rescue Member

631

STEVEN HUSKEY – CANADA

A September 2014 hunting trip in the Canadian Rockies suddenly went very wrong for Steven Huskey when he lost his footing during a snowy descent and slipped down a mountain, tumbling over a cliff. His guide reached out to Global Rescue, and we performed a field rescue and evacuation by helicopter. While Mr. Huskey was treated at a hospital, Global Rescue coordinated with his family, medical personnel, trip outfitter and the Royal Canadian Mounted Police to perform his evacuation.

"If you are a back country adventurer, your Global Rescue membership should be at the very top of your packing list."

-Steven Huskey, Global Rescue Member

632

Dr. MICHELE DONSKY – TANZANIA

Of all the places to experience shortness of breath and tightness in your chest, at 13,000 feet on a climb up Mount Kilimanjaro is one of the worst. Dr. Michele Donsky needed help immediately, and her guide called Global Rescue for a helicopter evacuation. Her condition improved at a lower altitude, and Global Rescue stayed in contact the whole way as she traveled home.

"I cannot praise you enough...I would be dead if you had not come to rescue me."

-Dr. Michele Donsky, Global Rescue Member

633

Dr. MARTIN KOSICH – SWITZERLAND

An awkward fall in the middle of a long ski run down a Swiss mountain caused traumatic injuries for Dr. Martin Kosich, a veteran skier. It would have taken two hours for someone to ski down and get help, but Global Rescue was able to get a helicopter to him in a matter of minutes, bringing him to a nearby hospital to be stabilized before taking him to his home hospital of choice in the United States.

“There are no words to express the angst that was taken off my mind and body by Global Rescue. [Their] performance was terrific. I can't say enough about it. Without Global Rescue, I wouldn't be here today."

-Dr. Martin Kosich, Global Rescue Member

634

JOHN BATES – CHRISTMAS ISLAND

A much-anticipated fishing trip to Kiritimati, in the middle of the Pacific Ocean, went very wrong for John Bates when he became severely ill. Despite the communication challenges, Global Rescue evacuated him via private medically equipped aircraft from the remote location and brought him directly to a Hawaiian hospital for the treatment he so desperately needed.

"I'm here and I've got all of my limbs, I'm glad I had Global Rescue.  Having seen what they do, I'm a believer."

-John Bates, Global Rescue Member

649

John All – Nepal

Climate scientist Dr. John All was doing research in the Himalayas when he fell 70 feet into a crevasse. A member of the American Alpine Club, Dr. All was able to crawl out and to his tent, but he had sustained very serious injuries. He sent an SOS satellite message to call Global Rescue, and we performed a successful field rescue via rotary-wing aircraft and brought him to safety from an altitude of 19,700 feet.

"Please call Global Rescue. Broken arm, ribs, internal bleeding. Fell 70ft crevasse. Climbed out. Himlung camp 2. Please hurry."

-John All, Global Rescue Member

650

Nico Monforte – Italy

U.S. Ski Team racer Nico Monforte was preparing for a skicross event at the Junior World Championships in Valemalenco, Italy, when he suffered a fall, breaking his leg and injuring his shoulder. Global Rescue brought him to a more suitable facility for his surgery and care, and also transported him back to his home hospital of choice in the United States.

"I would highly recommend Global Rescue to any of my friends and family, or to anyone who is traveling. The services I received from Global Rescue helped get me the care I needed to make a full recovery."

-Nico Monforte, 2014 Junior Worlds Skicross Team Member

651

Steve House – Canada

An 80-foot fall brought veteran alpinist Steve House crashing to the ground while climbing Mount Temple in Banff National Park. A Canadian medevac team brought him down from the mountain and Global Rescue deployed a critical care transport team and brought him to the hospital. He had suffered multiple fractures and a collapsed lung, but Global Rescue was able to evacuate him to his home hospital in Oregon via medical transport jet.

"Global Rescue not only got me home as efficiently as possible, they repeatedly made the best decisions for me as a patient. For that I am forever grateful."

-Steve House, Global Rescue Member

GLOBAL RESCUE – ARE YOU A MEMBER?
Lanzetta Family – France
ALLAN LOKOS – BURMA
Cooper Koch – New York City
Julian P. Torres
ANGIE HEISTER – ZIMBABWE
KEITH YOUNG – GLOBAL SECURITY SPECIALIST
MIDDLEBURY COLLEGE – EGYPT
CHRIST MERTZ LUTHERAN CHURCH – HAITI
Wade Boggs
DANIEL CORE – ZIMBABWE
JIM & EDDIE GILDEA – NEW ZEALAND
SCOTT GARRETT – NAMIBIA
JAMIE CRANE-MAUZY – CANADA
KATE STARRETT – AUSTRIA
JON TURK – CANADIAN ARCTIC
SANDY & JOHN SEARLES – ETHIOPIA
STEVEN HUSKEY – CANADA
Dr. MICHELE DONSKY – TANZANIA
Dr. MARTIN KOSICH – SWITZERLAND
JOHN BATES – CHRISTMAS ISLAND
John All – Nepal
Nico Monforte – Italy
Steve House – Canada

If I’m traveling, will Global Rescue fly me home on a private plane if I get sick?

If you require hospitalization and wish to go home, Global Rescue will transport you there by the medically indicated form of transport. Global Rescue will determine the mode of transport, taking into account member safety, treatment and comfort concerns.

Will Global Rescue reimburse me for medical expenses or the cost of my vacation?

Global Rescue is not an insurance company and thus cannot reimburse members for either the cost of treatment arranged by the member or the member’s trip costs. Members who have purchased Global Rescue Signature Travel Insurance will be covered for their medical expenses up to $100,000.

If I have signed up for Security Services, will Global Rescue evacuate me from an active war zone?

If the situation in a country deteriorates to the point where an official declaration is made or it is clear that the member will suffer imminent grievous bodily harm, Global Rescue will deploy and rescue the member, bringing them to the nearest safe location prior to evacuating them back to their home country.

Do I have to be an American citizen to join Global Rescue?

Global Rescue membership is available to anyone, regardless of their country of citizenship. Global Rescue will transport and evacuate our members to their choice of hospital in their home country. All prices quoted for memberships are listed in U.S. dollars (USD).

If I’m hospitalized and want to be transported to Johns Hopkins Medicine to receive treatment, will Global Rescue transfer me to a Johns Hopkins Medicine facility?

Global Rescue will transport our members to the domestic hospital of their choice, whether they choose Johns Hopkins Medicine or another healthcare facility. Global Rescue cannot guarantee that there will be space available to admit the member, however. We will do our best to accommodate our member’s preferences and work with the receiving hospital to both gain admittance for our member and manage all of the logistics of the transfer.

Can Global Rescue send and receive data files, faxes, packages, etc?

Global Rescue is equipped to both send and receive information to and from our members in a variety of forms. Our operations centers are equipped with state-of-the-art systems and sufficient bandwidth to send, receive and work with data intensive transmissions. Additionally, Global Rescue has relationships with worldwide couriers who can often provide physical delivery of critical documents and test results on a more rapid and geographically diverse basis than commercially available means. Shipping charges not related to a transfer or performed for our members’ convenience will be the responsibility of the member. All transmissions regarding cases that result in a transfer are included in the price of membership.

When can I activate the Field Rescue service?

Global Rescue provides Field Rescue services to members anytime they become injured or ill in a location where serious permanent injury or death could result. For example, Global Rescue regularly provides Field Rescue services to members in the backcountry suffering from altitude sickness and orthopedic injuries, including sprains and broken bones. Please refer to our Member Services Agreement for more detail.