LIFE AT GLOBAL RESCUE

Welcome to life at Global Rescue! Want to learn more about our values, what it’s like to work here and what career opportunities might be available? You’ve come to the right place.

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Our Three
Guiding Principles

Provide the Best Services in the Industry

Providing the best services in the industry contributes to the long-term success and sustainability of our company. Our commitment to excellence has yielded impressive results, including a consistent 90+% customer renewal and satisfaction rate. We are proud to have been honored with numerous awards, including Inc. Magazine’s “Best in Business” award, the ISO 9001:2015 certification from the International Organization for Standardization (ISO) and Fast Company’s “Most Innovative Company” award, to name a few.

Grow the Company

We prioritize revenue growth as a catalyst for innovation and expansion. Growth has helped us roll out new services like local field rescue and GRID 2.0 and expand our medical operations. Plus, it helps us stay profitable, share successes with our team, and keep top talent on board. This was especially crucial during the pandemic — while other companies struggled, our strong revenue growth meant no layoffs or furloughs. Going forward, we’re staying laser-focused on growing to keep pushing boundaries, supporting our team and delivering best-in-class services to our members.

Make It a Great Place To Work

Everyone wants to work at a great place, right? And for good reason. A fantastic workplace boosts morale and productivity, slashes turnover, nurtures a vibrant company culture and sets the stage for long-term success – both for employees and the company. At Global Rescue, our team members are our most important asset – one that we’re committed to investing in. That’s why we’re honored to have been recognized by Outside Magazine as one of the “Best Places to Work.”

I am
Global Rescue

Our diverse team at Global Rescue embodies a rich tapestry of backgrounds, experiences and expertise, united by a shared commitment to delivering exceptional service and support to our clients worldwide.

Myrtle Venegas

Associate Manager, Member Services | 8+ Years at Global Rescue

Myrtle began her Global Rescue career when the Manilla office opened in 2016. Starting as an associate, she has been promoted several times to team lead, supervisor, and currently associate manager. During her time with Global Rescue, she completed her college degree earning a B.S. and becoming a registered nurse. She routinely volunteers helping build homes. Myrtle has traveled to Bali, Macau, Hongkong, Singapore and USA.

David Koo

Director, Operations | 10+ Years at Global Rescue

David is a former combat medic and emergency nurse and the director of operations for Global Rescue. David joined Global Rescue more than 10 years ago. He has been promoted five times and along the way has worked in Bangkok, Thailand, before moving to the Philippines operations center for several years before settling in the U.S. in the New Hampshire operation center. During the pandemic Koo became a digital nomad and worked remotely from Singapore, France, England, Spain and Jamaica. David is a veteran operations expert within the leisure, travel and tourism industry. He is skilled in operations management, emergency management, strategic planning, emergency medicine, and advanced cardiac life support.

Danielle Graham

Manager, Member Services | 11+ Years at Global Rescue

Danielle Graham is the member services manager at the New Hampshire operation center. She came to Global Rescue in 2014 after spending seven years in customer service and quality assurance for Verizon. She started with Global Rescue as a member services associate before moving up the ranks to supervisor, associate manager and now manager. She has studied business management and nursing and in her spare time she likes going to country music concerts, hiking, running, dancing, skiing, and watching her 6-year old race in motocross. Her favorite thing about Global Rescue is that everyone looks out for one another and treat each other like family.

John Morris

Director, Sales | 10+ Years at Global Rescue

John joined Global Rescue more than 10 years ago from Rockingham Ambulance where he was a Paramedic Field Supervisor. Starting in the Medical Operations department, he was promoted a few times over the next five years ultimately earning the role as Manager of Medical Operations. John transitioned to Account Operations where he is responsible for major account relationships and management. He was recently promoted to Director and primarily services Global Rescue’s enterprise clients. He continues to maintain his paramedic credentials. John is a graduate of the University of New Hampshire.

Jeff Weinstein

Senior Manager, Medical Operations | 11+ Years at Global Rescue

Jeff began his career at Global Rescue in 2013. Originally based in the Lebanon, NH operations center, he is now managing operations from the recently opened San Juan, Puerto Rico operations center. Since joining Global Rescue, Jeff has been promoted several times from Senior Specialist to Operations Supervisor to Operations Senior Manager. Jeff is a paramedic, certified flight paramedic, certified wilderness paramedic and Fellow of the Academy of Operational Medicine.

Muhammad Mansha

Software Architect, IT | 11+ Years at Global Rescue

Eleven years ago, Muhammad joined Global Rescue as an Associate Software Engineer in the Islamabad office in Pakistan. Since then, he’s been promoted four times and is now a Software Architect leading the development of cutting-edge, award-winning solutions. He is dedicated to innovation based on a solid foundation in software engineering and a deep understanding of customer service excellence and enterprise solution advancements. He has embarked on several adventures including trekking to the base camps of Pakistan's majestic Rakaposhi and Nanga Parbat with colleagues.

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Giving Back

Global Rescue contributes and invests in the welfare of local and international communities through social and environmental measures.

Children

For more than a decade, Global Rescue has been an annual supporter and charitable contributor on behalf of children through our ongoing support of CHAD, the Children’s Hospital At Dartmouth, New Hampshire’s only comprehensive, full-service children’s hospital. Global Rescue’s sponsorship includes support for the annual CHAD HERO Half Marathon and Relay events. Learn more at www.childrens.dartmouth-health.org

Conservation

Re:Wild (formerly Global Wildlife Conservation) is an enduring recipient of Global Rescue support for their work safeguarding wildlands and protecting wildlife. Global Rescue has contributed well over one million dollars to promote conservation, and Global Rescue CEO Dan Richards serves on the board of directors, taking an active role in Re:Wild’s mission. Learn more at www.globalwildlife.org

Equal Opportunity

Global Rescue is a worldwide equal opportunity, merit-based employer. Our hiring practices are solely based on applicants’ ability to excel at their jobs and are blind to attributes like skin color, gender, sexuality or religion. We are proud of the exceptional and diverse group of teammates we have assembled to deliver lifesaving services every single day.

Veterans

Veterans make up nearly 20 percent of the Global Rescue company roster and they consistently make a tremendous contribution to the company’s rescue capabilities. Global Rescue honors veterans and the memory of Glen Doherty, former Global Rescue Operations Specialist and U.S. Navy SEAL, by supporting the Glen Doherty Memorial Foundation. Learn more at www.glendohertyfoundation.org

Travel Industry

Global Rescue plays a vital role in ensuring traveler safety through support services like medical evacuations and real-time assistance. As a veteran Global Member of the World Travel and Tourism Council and a long-standing representative on the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce, Global Rescue prioritizes traveler safety while building trust and enhancing traveler experiences.

Athletics

Global Rescue has been a long-time Ambassador for the U.S. Ski and Snowboard Team and a supporter of the Ladies Professional Golf Association, providing emergency support, medical advisory and crisis extraction services. Global Rescue’s support of athletes includes professional and recreational activities such as NBA basketball, paragliding, obstacle course races, and much more.