(Lebanon, N.H. – April 22, 2024) Travelers are prioritizing leisure trips more than ever, and the overwhelming majority of them consider travel experiences to be more important than material possessions, according to a survey of the world’s most experienced travelers.
“People are changing their spending habits, taking advantage of remote work models, and beefing up their security precautions in an effort to find ways to travel more often, and for longer durations,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.
More than a third of travelers (39%) responding to the 2024 Spring Global Rescue Traveler Sentiment and Safety Survey said travel is a higher priority today than it was pre-pandemic. Three-out-of-four respondents (75%) said travel experiences are more important than material possessions.
More than 70% of respondents said they are decreasing discretionary spending to enable more travel. Respondents are delaying purchases of things like an additional car, a second home, tickets for sporting events, concerts or shows, jewelry, and expensive restaurants. Some are holding off on starting a family or getting a pet to save for travel, according to the survey results.
“New car sales have dipped, second home ownership has plummeted, jewelry purchases are down and travel continues to increase beyond pre-pandemic levels. People are trading off material possessions for passport entry stamps and the memories that come with traveling boldly,” Richards said.
More than half of traveling respondents (51%) plan on more trips in 2024, 38% plan longer trips and an equal percentage (38%) plan to spend more money compared to pre-pandemic behavior, according to survey results.
Travelers expect the travel surge to continue. Nearly half (48%) of respondents believe travel will continue to grow at higher levels. More than a third (35%) said travel growth will level off but remain above pre-pandemic levels. Only a fifth (20%) predicted travel would level off and then dip below pre-pandemic levels.
Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About the Global Rescue Traveler Sentiment and Safety Survey
Global Rescue, the leading travel risk and crisis response provider, surveyed more than 1,900 of its current and former members between April 16-20, 2024. The respondents revealed a variety of behaviors, attitudes and preferences regarding current and future travel.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Categories:
Missions & Member TestimonialsPlaces & PartnersApril 18, 2024
Record-breaking crowds of mountaineers, trekkers and support teams will be in the Himalayan region for the 2024 spring climbing season, and many will need rescue services. For the 12th consecutive year, Global Rescue has deployed a team of specialists to Nepal to perform airborne and ground rescue operations and transports, to assist with hospital admissions and to look after those admitted to a hospital for care.
“About 600 climber permits have been issued for Mount Everest, a 30% increase over last year’s record of 463 permits distributed,” said Dan Stretch, a Global Rescue operations manager coordinating rescue activities for Nepal during the Mount Everest climbing season. Stretch has performed more than 500 evacuations and crisis response operations in the Himalayas.

Adding to the potentially crowded conditions on Mount Everest will be an additional 100 mountaineers attempting to summit from the Tibetan side.
“For the first time in several years, Chinese authorities have opened up the Tibet side to 100 climbers. When you consider that each climber generally comes with support personnel and climbing sherpas there will likely be close to 2,000 people climbing Mount Everest this season,” Stretch said.
Crowded conditions can lead to an increase in rescue operations.
“Overcrowding at high altitudes means more mountaineers exposed for prolonged periods in the death zone, and that increases the likelihood of climbers experiencing altitude sickness, frostbite and exhaustion,” Stretch said.
During the two-month 2024 Mount Everest spring climbing season, there will usually be several rescue operations performed each day, keeping the deployment team busy from before dawn until nearly midnight. “The busiest time is the two-week Mount Everest summit window when the medical and rescue operations team performs up to 25 rescues a day,” Stretch said.

High-altitude pulmonary edema (HAPE), frostbite, gastrointestinal trouble, high-altitude cerebral edema (HACE), snow blindness and many other ailments will challenge climbers and trekkers at every step, uphill and down.
Recovering climbers and trekkers is much more than a high-altitude mountain chopper rescue. Performing a rescue includes helicopter and ambulance transports, hospital admissions and looking after individuals admitted to a hospital for care.
“The Global Rescue deployment team members are located in multiple areas to support individuals throughout their rescue, transport, recovery and safe return home,” Stretch said.

Airborne helicopter rescues will be a challenge this year, according to Stretch. “The Nepalese civil aviation authorities are limiting pilots’ daily flying hours. It’s an important factor. Climbers should train and prepare to rely on themselves in the event helicopter rescues are limited,” Stretch advised.

The weather in the mountains is extreme and can change quickly. The on-the-ground Global Rescue team monitors weather and receives daily reports from our helicopter providers to help establish the efficacy and safety of any helicopter rescue. There are times when adverse weather can prevent or delay helicopter flights. During these times we rely on ground rescue or have members shelter in place until the weather clears.
Avalanches are always a risk, too, and rescue operations following them are complicated due to the instability of the snowpack, making efforts volatile.

Participation in mountaineering, trekking and other high-altitude activities has seen rapid increases in recent years. Expedition leaders have noted that many climbers are avoiding Mount Everest and focusing on other 8,000+ meter mountains to avoid the crowds. Global Rescue has increased its capabilities to provide emergency services in more regions, committing to longer deployments of our medical operations personnel, and extending our in-field rescue operational durations.
Categories:
Missions & Member TestimonialsApril 16, 2024
Global Rescue has responded to the needs of travelers at home and abroad since 2004. In a typical month, we perform hundreds of operations in dozens of countries. Below are highlights from some of our most recent operations in various locations.
Speed Boat Rescue in Indonesia
Wayag Island is one of the Indonesian islands within the Raja Ampat district in the province of West Papua. The island is known for its beautiful atolls and amazing underwater life. Unfortunately, a Singapore member needed field rescue from the island after falling from a steep slope and sustaining a severe injury to his right ankle. Global Rescue medical operations personnel were contacted and provided guidance on managing the injury. Regrettably, the member’s symptoms did not subside and a field rescue using a speed boat was initiated due to the remoteness of the location and the need for medical intervention. The member was conveyed to Sorong Port onboard a high-powered speed boat and then transported via ground ambulance to a local hospital. The hospital took x-rays, and an orthopedic physician examined the member who was diagnosed with a distal fracture and partial ankle dislocation. He was fitted with a cast with a recommendation for surgery after the swelling subsided. He elected to undergo surgery after returning home.

Lower Body Bleeding, Boils in Nepal
A Malaysian member needed field rescue due to severe headache, nose bleeds, shortness of breath and fatigue while at Chukhung, a high-altitude village (15,518 feet/4,730 meters) serving trekkers and climbers in the Khumbu region of Nepal. Global Rescue medical operations personnel were contacted and confirmed the member had signs and symptoms of Acute Mountain Sickness (AMS) as well as swollen, bleeding, painful boils on his lower body. Due to the severity of the member’s condition, a helicopter rescue was initiated to transport him to a hospital in Lukla. The member was evaluated at the hospital and diagnosed with AMS and an anal abscess. He was treated and released with antibiotics and pain medication.
Medevac to a Higher-Level Hospital
A member from Uruguay needed a medical evacuation from Dingboche, Nepal to a medical facility capable of a higher level of care. Global Rescue medical operations personnel were notified that a member at a hotel near Mount Everest Base Camp started experiencing headache, nausea, fatigue, nasal congestion, cough, fever, difficulty of breathing and an elevated heart rate. The member’s medical history included hypothyroidism, a condition that can increase metabolism with symptoms that include rapid or irregular heartbeat. During an initial examination at a local health clinic, medical staff diagnosed the member with a respiratory infection and HAPE. Global Rescue medical operations doctors advised that the member’s condition warranted descent to a lower elevation and admission to a medical center capable of a high level of care and a recommendation for high flow oxygen. Global Rescue personnel initiated an airborne medical transport of the member to a hospital in Lukla where she arrived safely and was diagnosed with post-AMS status. After receiving treatment, the member’s condition improved sufficiently. She was discharged to her hotel where she continued her recovery before her return flight home.
[Related reading: Expertise in Action: Global Rescue’s Role in the Aconcagua Climbing Season]

Snowboarder Rescued in Austria
A U.S. member needed field rescue and medical evacuation following a snowboarding accident in Montafon, Austria. The teenage Global Rescue member – who is also part of the US SBX team, a type of snowboarding where competitors race side-by-side on a specially designed course – crashed and sustained a fractured jaw with a lacerated tongue. He was taken to a local medical facility where he was treated. The treating physician, however, recommended that the jaw fracture be surgically repaired at the member’s home hospital as soon as possible. Global Rescue medical personnel reviewed the medical incident records and concurred with the doctor’s assessment. Global Rescue operations team provided immediate flights and ground transportation for the member who safely arrived without incident at his home in Boston where he was met by family and quickly scheduled an appointment for surgery to repair his fractured jaw.
Son Needs Help for His Father Trekking in Namache Bazaar
A Malaysian member trekking in Nepal contacted Global Rescue seeking help for his father who became ill in Namche Bazaar (11,286 feet/3,440 meters), a town in northeastern Nepal. The member was initially examined at a local clinic where he was diagnosed with HAPE. Global Rescue medical operations staff confirmed the assessment and recommended an airborne medical evacuation to a hospital at lower altitude for medical management. The member was safely transported to a hospital in Lukla where he was evaluated and diagnosed with post-AMS and later released to continue his recovery and return home.
[Related reading: 10 Reasons Why You Need Global Rescue]
Bad Slip on Ice in Austria
A U.S. member on a ski vacation needed airborne medical evacuation after slipping on an ice patch, hitting his head and losing consciousness during a trip to the mountains of Ischgl, Austria. After the member came to, he complained of soreness and headache. He was evaluated by local medics at the ski resort. Global Rescue was contacted, and a helicopter was arranged to take him to a hospital Tirol. Following a medical examination that included a CT scan of the member’s head and x-rays of his shoulders, both showed unremarkable results. The member was admitted overnight for further evaluation and was discharged from the hospital the next day.
(Lebanon, N.H. – April 11, 2024) – Global Rescue, the world’s leading provider of medical, security, evacuation and travel risk management services, has deployed a team of specialists to Nepal to perform rescue operations during the Mount Everest 2024 spring climbing season where a record number of rescues are expected.
Record-breaking crowds are expected to converge on the Himalayan region. “About 600 climber permits have been issued for Mount Everest, a 30% increase over last year’s record of 463 permits distributed,” said Dan Stretch, a Global Rescue operations manager coordinating rescue activities for Nepal during the Mount Everest climbing season. Stretch has performed more than 500 evacuations and crisis response operations in the Himalayas.
Adding to the potentially crowded conditions on Mount Everest will be an additional 100 mountaineers attempting to summit from the Tibetan side. “For the first time in several years, Chinese authorities have opened up the Tibet side to 100 climbers. When you consider that each climber generally comes with support personnel and climbing sherpas there will likely be close to 2,000 people climbing Mount Everest this season,” Stretch said.
Crowded conditions can lead to an increase in rescue operations. “Overcrowding at high altitudes means more mountaineers exposed for prolonged periods in the death zone, and that increases the likelihood of climbers experiencing altitude sickness, frostbite and exhaustion,” Stretch said.
“During the two-month 2024 Mount Everest spring climbing season, there will usually be several rescue operations performed each day, keeping the deployment team busy from before dawn until nearly midnight. The busiest time is the two-week Mount Everest summit window when the medical and rescue operations team performs up to 25 rescues a day,” Stretch said.
Recovering climbers and trekkers is much more than a high-altitude mountain chopper rescue. Performing a rescue includes helicopter and ambulance transports, hospital admissions and looking after individuals admitted to a hospital for care. “The Global Rescue deployment team members are located in multiple areas to support individuals throughout their rescue, transport, recovery and safe return home,” Stretch said.
Airborne helicopter rescues will be a challenge this year, according to Stretch. “Due to several crashes in the past few years, the Nepalese civil aviation authorities are limiting pilots’ daily flying hours. It’s an important factor. Climbers should train and prepare to rely on themselves in the event helicopter rescues are limited,” Stretch advised.
Contact Bill McIntyre at bmcintyre@globalrescue.com or 202.560.1195 (phone/text) for more information.
About Global Rescue
Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
Categories:
NewsApril 13, 2024
Traveling the Camino de Santiago, also called the Way of St. James, is a pilgrimage for the faithful and the curious, for hikers and cyclists, for individuals and groups. The Camino is a vast network of pilgrims’ routes leading to the shrine of the apostle James in the cathedral of Santiago de Compostela in Galicia in northwestern Spain, where tradition holds that the remains of the apostle are buried. There are five traditional routes passing through Northern Spain including the popular French Way, the Primitive Way, the Northern or Coastal Way, the Interior Way and the Liébana Route.
Unlike high-altitude climbs and treks, the main physical challenge for the Camino is the multiple days walking. “Even fit people will hit the wall at some stage,” said Jerry Perrin, the general manager at CaminoWays. “The hardest day of the Camino is on the first day of the French Way, where you have to cross the great mountain range of the Pyrenees over the Napoleon Pass.”

Shirley MacLaine, the famous actress, singer and dancer, walked the entire French Way in 1994 when she was 60 years old. She explained that “the challenge of walking alone for 800 km (nearly 500 miles) and becoming essentially helpless and vulnerable along the way” intrigued her.
Australian-based film director Bill Bennett admitted a pilgrimage walk was a novelty. “I’d never done anything crazy like this before. I was also not an adventure traveler. For me, adventure travel was flying coach.”
Like Bennet, MacLaine, and millions of others, Marian Arslanian, a 68-year-old Global Rescue member from the U.S., set out to hike a portion the Camino during her first two-week vacation in a decade.

“Last summer I decided I was going to walk the Camino de Santiago de Compostella, and I wanted to start in Portugal and walk up the coast,” she said.
As a church employee, Arslanian spends much of her time working with people who are struggling with very deep emotions. It can be draining. She wanted a retreat and to embrace the pilgrimage. “I needed that solitary time to recharge.”
Arslanian, a regular solo traveler, considered the risks associated with the region, the weather and the terrain.
“When I’m traveling, it’s by myself. I didn’t think there was any risk with that,” she said. “I wasn’t worried about any changes in weather. I researched it carefully and wasn’t heading up into high mountains. I felt comfortable about the time and was confident in going.”
Despite her research-based confidence, Arslanian decided to include a Global Rescue membership for her trip, ultimately persuaded by information provided by representatives at The Natural Adventure, a Global Rescue Safe Trave Partner focused on curating walking and cycling tours.

She confessed that the possibility she would ever need Global Rescue services never occurred to her. “I was sure that I wasn’t going to need it.”
Four days into her pilgrimage she called Global Rescue.
Arslanian completed a few days of touring and hiking along the Camino. On the fourth day things started normally. She packed her gear and headed to the hotel lobby down a flight of stairs. That’s when a little boy came racing around and bumped into her suitcase. Losing her grip on the luggage, the suitcase started to tumble down the stairs, and she tumbled after it, landing at the bottom of the marble stairway with a serious leg injury.
Arslanian dismissed the irony of a knee injury as a result of a misstep in a hotel rather than on an historic, several hundred-mile pilgrimage trail. “That was the only saving grace, that I could honestly say to people it did not happen while I was out on the trails.”
Not realizing the extent of her injury, she tried to get up on her own but couldn’t. “The pain in my knee was severe. I just collapsed right back to the floor,” she said. Hotel staff came to her aid and the hotel manager wanted her to go to the hospital.
Arslanian resisted but after attempting to walk she quickly realized she needed medical assistance.
“I got up on my feet and locked my knee so I could walk. Then I tried to bend it to sit down and that didn’t go anywhere. I looked at the manager and agreed an ambulance would be needed to go to the hospital.”
She worried about what her care would be like due to the language barrier. The hospital was small, like a community clinic. Medical staff got her into a bed near the emergency room where she sat and began to gather her thoughts.
A radiologist took an X-ray and returned an hour later and, in broken English, said “No more. No more. No more Camino for you. Your patella is broken.”
[Related Reading: A Broken Kneecap in the Bahamas]
Arslanian didn’t know what to do until it suddenly occurred to her that she had a Global Rescue membership. She called and immediately felt more and more like somebody else was looking out for her.
“When I called, I was surprised how quickly the Global Rescue operations team went into action,” she said. “Nobody questioned what I had to say. They listened to me, and they asked me to pass the phone to an attending physician. I’m not sure what the conversation was but when I was given the phone back, I was told I was going to need a knee brace,” she said.
A brace and crutches weren’t available at the clinic so Global Rescue medical operations personnel arranged to find the medical equipment and have it delivered since the medical staff weren’t able to do it. Later that evening, Arslanian learned that she would need a doctor’s note that she was medically fit to fly but would need an upgrade to business class so her leg could remain extended during the flight.

“Boy, was I surprised. I had no idea how to find a doctor. But Global Rescue found one with the help of the hotel staff,” she said.
Global Rescue relocated Arslanian to another hotel in preparation for her flight home and remained in constant contact with her. “It was incredible, but most incredible was the relief I got knowing that when the next morning rolled around, I wasn’t forgotten. Global Rescue knew where I was and where I needed to be,” she said.
Arslanian returned to her home in Missouri to continue her treatment and recovery. She admitted that her friends and family initially gave her a hard time for traveling alone. But when they learned the accident happened in a hotel they calmed down.
They also asked what prompted her to obtain Global Rescue travel protection. “I explained that I had looked at the different options and saw that Global Rescue was clear, concise and had no hidden terms or exclusions,” she said. “Everything was right there, clear as a bell and eminently affordable. I would not travel anymore without it.”
Arslanian is nearly 100 percent recovered and no longer needs a brace or crutches. She is already planning on doing the Camino trip again, starting from where she left off and finishing it.
“I will never ever travel without Global Rescue,” she said.
Categories:
NewsMarch 31, 2024
Categories:
TravelMarch 27, 2024
Travelers’ increasing appetite for less popular, more remote destinations has many benefits: authentic experiences, reduced crowds, more adventure, to name a few. But it also has some downsides, including a higher probability of accidentally violating lesser-known laws and customs.
At best, the prohibited behavior could be met with a corrective warning or seizing a banned item. At worst, travelers could be slapped with a fine, arrested, expelled and even jailed.
One of the worst blunders travelers make is assuming that what’s permissible in their home country applies to wherever they travel.
“Not so,” said Dan Richards, CEO of The Global Rescue Companies. “It is critical to have some knowledge of your destination’s laws before traveling.”
We’ve written about several unusual things that are illegal in parts of the world: over-the-counter medicines, Sudafed and Vicks, in Japan and Greece; collecting sand, colorful shells or polished quartz stones in Sardinia, Italy; and naked hiking in Switzerland – all of which are prohibited, respectively. But there are countless more.
Here are a few additional unique laws that, while potentially surprising, are important to know.

Flats Preferred, Shirts Required
Italy and Greece are among the most frequently mentioned international destinations travelers are planning to visit in 2024. Whether it’s a new locality or a reliable region within those countries, tourists should know that visiting historic sites in Italy, Greece or Vatican City comes with rules that may seem odd but are nevertheless enforced.
For example, it is prohibited to wade or dive in Rome’s Trevi Fountain, feed the birds in Piazza San Marco in Venice or take photos inside the Vatican’s Sistine Chapel. Officials in Greece banned high-heeled shoes at the Acropolis to protect it and other antiquities from wear and tear.
Unusual rules are not limited to historic sites and landmarks, however. Tourists traveling to Thailand and touring in a rental car, zipping through city streets on a scooter, taking a scenic ride on a bike or exploring with the public transportation system should keep their shirts on at all times. It is illegal to drive without one.
You can take your shirt off when driving along Germany’s Autobahn, relishing sections with no speed limits. But there are other restrictions for this European freeway. Pulling over onto the shoulder, stopping, parking, backing up and making U-turns on the freeway is completely prohibited. Running out of gas on the Autobahn is considered a preventable circumstance and not an excusable reason to stop on the roadway, unlike experiencing a breakdown and pulling onto the shoulder.
Rx Drugs
Many prescription medications and even over-the-counter drugs are illegal in various countries. A few examples: Ambien (particularly in Nigeria and Singapore), pain medications containing tramadol or codeine, attention-deficit drugs, as well as psychiatric or opiate medicines.
While medical marijuana is legal in 38 U.S. states and the District of Columbia., and its use recreationally is legal in 23 states plus D.C., it’s illegal for use in more than 100 countries including Fiji, the Bahamas, Monaco, Iceland, Indonesia, Hong Kong, Tanzania and Taiwan, to name just a few.
Travelers should carefully research the laws around their required medicine in countries they plan to visit and consult medical guidance on substitute medications. Even if a medicine is legal, travelers should always keep it in the original container and have a copy of a prescription.
Drinking
If you’re thinking of enjoying a cocktail made with the popular Dutch gin Jenever on a sunny sidewalk in The Netherlands, think again. The consumption of alcohol is prohibited in the majority of public places in Amsterdam.
If you’ll be traveling to Middle Eastern countries like Lebanon, Jordan and Tunisia they have no alcohol restrictions, and it’s available in restaurants, bars and shops. Alcohol is prohibited, however, in Libya, Somalia, Sudan and Yemen – all of which are “do not travel – level 4” destinations.
Traveling as an Unmarried or LGBTQ+ Couple
Unmarried couples in the U.A.E. and Qatar often face legal complications, and, in many countries, women may not be able to check into a hotel with a man who is not their husband or father. In Jordan, public displays of affection (even if you’re married) are frowned upon. Many countries in the Middle East have no laws prohibiting violence against women and have arrested individuals for breaking laws around extra-marital activity.
Even in 2024, members of the LGBTQ+ community should carefully research laws about their situation in any country they plan to visit. According to Equaldex, at least 60 countries have laws that Westerners would consider homophobic.

Right on Red and Phones While Driving
Turning right on red in the U.S. is overwhelmingly legal, except in New York City where it’s only allowed at certain intersections. If you’re driving during your trip abroad, however, many countries have banned “right on red” nationwide. For example, a right turn on red is generally not allowed in Europe, except where signage indicates otherwise.
And while we’re on the subject of driving yourself, be aware of smartphone use. While it’s against the law in the U.S., it’s rarely enforced compared to the U.K. where phone use while driving is taboo, according to Travel of Path. “Police are extremely vigilant when enforcing the law and can pull a vehicle over if they suspect a phone may have been used in any manner. The penalties can be huge and are set to get even stricter this year.
Satellite Phones and Messaging Devices
It has been illegal for foreigners to bring satellite phones and devices into India for many years under the Indian Telegraph Act. After the Mumbai terror attack in 2008 was coordinated with satellite phones, stricter regulations around these devices were put into place.
Bringing an unauthorized and unregistered satellite phone into India can lead to significant legal complications, including arrest and detention. However, if you are traveling to remote regions in the country, satellite phones can be e-registered and licensed with the Department of Telecommunications.
Satellite phones and devices are also illegal or strictly regulated in China, Cuba, Bangladesh, Myanmar, Nigeria, North Korea, Chad, Russia, Sri Lanka, Sudan and Pakistan.

Learn and Obey Local Laws
Years ago, Global Rescue’s Associate Director of Security Operations and former Navy SEAL Harding Bush almost found himself in a jam in Jordan. There to provide protection for the prime minister of Iraq, he had flown into the country on military air but was to depart on a commercial flight. And on his way out, customs quickly halted him.
“I had two-way radios in my carry-on,” he said, which are usually illegal to have in that country. “I was sent to a small secondary room and questioned. Luckily, I was working with the Jordan secret service and had the business card of the King’s detail leader as proof. Without it, I probably would have been sent to jail.”
Bush was fortunate.
The laws of your home country don’t travel with you — that’s why knowing the local laws of the destination(s) is critical before traveling. “The U.S. Department of State’s travel information web page for overseas travel advice explains you are subject to local laws while abroad,” said Bush. “You are bound by those laws. You can’t just say ‘Oops, I didn’t know.’ Ignorance is not an excuse.”
If you’re a member of Global Rescue, the best place to start your research regarding the rules and laws of a country is with our destination reports. Maintained by our travel intelligence analysts, these reports cover 215 countries and territories, and they’re always accessible in your member portal or on your My Global Rescue App. (Not a member? You can download one free destination report on our Travel Intelligence Center page.)
Our Global Rescue Intel and Security Team can also assist members in research, including discussing what kind of risks — prevalence of certain diseases, potential security threats or other destination details — you should be aware of before going.
(Lebanon, N.H. – March 19, 2024) The Global Rescue Intelligence Delivery system (GRID 2.0) that places critical travel intelligence in the hands of leisure and business travelers was named to Fast Company’s prestigious list of the World’s Most Innovative Companies of 2024.
“Our list of the Most Innovative Companies is both a comprehensive look at the innovation economy and a snapshot of the business trends that defined the year,” said Fast Company editor-in-chief Brendan Vaughan.
The GRID 2.0 system distributes targeted notifications and alerts to individuals who could be impacted by events including civil unrest, disease-related developments, safety issues, transportation disruptions, communications blackouts, and natural disasters such as floods, hurricanes, earthquakes and volcanic activity.
“It is the world’s only integrated medical and security mobile app for travel risk, asset tracking, intelligence delivery and crisis response management. Last year more than a million targeted event alerts were distributed to individuals who could be affected by more than 10,000 global events reported,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services.
As leisure and business travel increase globally, so do the challenges to balance safety in the face of travel disruptions from extreme weather, flooding threats and transportation delays as well as threats of international violent conflicts, terrorism and civil unrest. Most travelers lack immediate access to travel intelligence information or communication capabilities that may be lifesaving in the event of a medical or security emergency.
“Global Rescue’s GRID 2.0 changes that. In an emergency, the GRID 2.0 app puts its users in immediate contact with the medical teams and military special operations veterans who staff Global Rescue’s Global Operations Centers,” said Harding Bush, associate director for Global Rescue security operations.
The GRID 2.0 system is comprised of two parts to reduce traveler risk. The Individual Traveler Mobile App and the Desktop Administrator Control Center work together to help individuals, organizations, companies and universities protect, track and communicate with remote travelers, employees and students.
Travelers using the GRID 2.0 Individual Traveler Mobile App can research medical and security risks by destination, obtain automatic Destination Reports, receive active security alerts including analysis and advice, connect for GPS “check-ins” with real-time location tracking, and stay in touch with in-app communications both internally and with Global Rescue.
Administrators managing the GRID 2.0 Desktop Administrator Control Center receive comprehensive situational awareness of global risks 24/7/365, monitor real-time global threats and analysis with Event Alerts, audit a dynamic global risk map to identify regions of increased risk, manage communications using the in-app messaging that allows direct contact with individual or group GRID 2.0 Mobile App users.
Contact Bill McIntyre at bmcintyre@globalrescue.com or +1 (202) 560-1195 (phone/text) for more information.
About Global Rescue
The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.
About Fast Company
Fast Company is the only media brand fully dedicated to the vital intersection of business, innovation, and design, engaging the most influential leaders, companies, and thinkers on the future of business. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with our sister publication Inc., and can be found online at www.fastcompany.com.
Categories:
Missions & Member TestimonialsMarch 21, 2024
Travelers are planning three or more trips in 2024, according to the world’s most experienced travelers responding to the Global Rescue Winter Traveler Sentiment and Safety Survey. The overwhelming majority of respondents (93%) are planning international trips this year with 41% planning three or more trips and more than half (52%) taking one-to-two trips abroad.
“The traveler’s appetite for exploring the world is increasing. Today’s travelers are traveling boldly and increasingly seeking out new destinations that are unspoiled, less popular, more remote and sometimes a little riskier,” said Dan Richards, CEO of The Global Rescue Companies, the world’s leading provider of medical, security, evacuation and travel risk management services, and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce. “Adventure travel, luxury travel and other activity-focused segments will continue to see strong growth.”
Global Rescue continues to answer the service needs of travelers – here and abroad – without any disruptions. In a typical one-month period, Global Rescue completes hundreds of operations in dozens of countries and principalities. Below are highlights from some of our most recent operations in various locations.
Chest Pains in the Amazon
A U.S. member needed a field rescue after experiencing a sharp, stabbing pain on the left side of his chest during a boat trip in the Amazonas region of Brazil. Doses of aspirin alleviated some discomfort, but the pain persisted overnight and into the morning. Global Rescue medical operations initiated a field rescue. Unfortunately, no float planes or helicopter transports were available. Ultimately, ground transport was arranged and successfully conveyed the member to an airport where a cardiologist met with him for an examination and evaluation. The physician accompanied the member to a hospital in Manaus. Following an array of diagnostic tests the member was treated for hypertension, yet the cause of his chest pains was inconclusive based on the test results. He made an appointment with his cardiologist in the U.S. and based on his improving condition, felt confident to return home.
[Related Reading: Cardiac Concerns in Costa Rica]
Surfing Accident in Costa Rica
Surfing can be thrilling, but it comes with risks. The most common injuries are caused by contact with the surfer’s own board or someone else’s board. In the case of one member from the U.S. who was taking a surfing lesson in Costa Rica, the culprit for his injury was landing head first on the sand. His fall led to severe neck and head pain and prompted local authorities to transport him by aircraft to a nearby hospital. The member was examined and diagnosed with hangman’s fracture, a bilateral fracture of cervical vertebrae 2 and 3. He was deemed fit to fly via air ambulance and, due to the nature and severity of his injury, Global Rescue operations handled his transport from the hospital in San Rafael, Costa Rica, to a medical center in Colorado where he continued his treatment and recovery.

Skiing Accident in California
A member from New Zealand needed a medical evacuation following a skiing accident resulting in a severe ankle injury diagnosed as a ruptured Achilles tendon. He was advised by the treating orthopedic doctor to have immediate surgery. Global Rescue was contacted and arranged for the member to return to his home hospital of choice in a commercial airline business class seat to be able to elevate his injured leg. He was also provided with a wheelchair and luggage assistance. The member arrived at his destination safely where he followed up with his local physician for surgery and to continue his recovery.
[Related Reading: A Second Chance After a Life-Threatening Fall]
Rough Landing While Paragliding in Colombia
A U.S. member was paragliding in Colombia when she experienced a rough landing and injured her ankle. She was examined and diagnosed with a broken ankle, specifically a fracture of the left tibial malleolus, with a recommendation for surgery to repair the damage. Global Rescue confirmed that the local treatment team would not be able to perform the surgery for a couple of days and recommended the member return immediately to her home for her surgery. Global Rescue arranged for an expedited return flight with business class seating and ground transportation. She arrived safely back at home in Washington where she followed up with her orthopedic physician for surgery.

Multiple Medevacs from Aconcagua
Members from Australia, Russia, Iceland, Mexico, Japan and many other countries needed airborne field rescue from Aconcagua to a local medical facility and, in some cases, ground transport to a hospital with advanced capabilities. Members showed various symptoms including shortness of breath, low oxygen saturation levels, labored breathing, headache and stroke symptoms. In each case, Global Rescue medical operations personnel, who were deployed on the mountain, initiated helicopter transports and successfully brought the members safely to medical facilities where they were examined, evaluated, diagnosed, treated and release after quick recoveries. In one case, a member was diagnosed with acute non-cardiogenic lung edema, a serious disorder that occurs when the lungs suddenly fill with fluid. He was admitted for observation and treatment until his condition improved and he was discharged a few days later.
[Related Reading: Aconcagua: The Mountain of Death]
Travelers with a sense of adventure will bring along a Global Rescue medical evacuation and travel risk membership for peace of mind. A Global Rescue membership pays for the expense of a field rescue or medical evacuation, which can reach $300,000 if you become ill or hurt while traveling. For members of Global Rescue, the cost is $0. In the absence of Global Rescue, your travel emergency may take longer, cost more and exacerbate a risky scenario.
