(Lebanon, N.H. – September 26, 2023) Global Rescue, the world’s leading provider of medical, security, evacuation and travel risk management services, announced the release of GRIDSM 2.0, The Global Rescue Intelligence Delivery System. “GRID 2.0 is revolutionizing business travel safety,” said Dave Leopold, Global Rescue director of enterprise sales.  

GRID 2.0 is the only integrated travel risk, asset tracking, intelligence delivery and crisis response platform available in the world today. It is designed to minimize traveler risk when the unexpected happens and get business travelers to safety.   

During a preliminary launch in recent months, the GRID 2.0 system was used to coordinate evacuations of travelers from war-torn Ukraine and Sudan’s violent conflict, help students and faculty get out of Russia, and provide security advisory for foreign news correspondents working for several major U.S. news outlets.   

“GRID 2.0 helps keep track of people. It makes the needle bigger and the haystack smaller,” said Harding Bush, former Navy SEAL and Global Rescue security operations manager.   

“I rely on GRID to keep our worldwide workforce safe. With real-time tracking and emergency alerts, GRID gives me the visibility and response capabilities to protect our travelers anytime, anywhere. This innovative platform is essential for globally minded organizations like ours,” said Eric Cioè-Peña, MD, MPH, FACEP, vice president of global health center for Northwell Health. 

GRID 2.0 features five specific traveler safety attributes that make it a ‘must-have’ app for the health and safety of business travelers.    

1. Instant Communication: The updated traveler-tracking feature allows users to share links directly from the portal with colleagues to enhance safety and peace of mind.   
2. Smart Alerts: An augmented algorithm computes travel data visualization and determines which travelers are impacted by events at destinations and informs them through alert notifications.    
3. Visualize the World: state-of-the-art integrated map functionality enables users to visualize real-time traveler data dynamically and interactively.    
4. Enhanced Experience: Enhanced user experience (UX) and user interface (UI) upgrades improve seamless dissemination of information.   
5. Global Insights: The redesigned control center provides near-to-real-time global event updates customized to the needs of travelers who potentially may be impacted.    

“Beyond all its capabilities, we built GRID 2.0 as an extension of our best-in-class medical, security, evacuation and travel risk management services. GRID 2.0 isn’t just software; it’s an indispensable companion app to everything Global Rescue offers in worldwide travel protection services,” Leopold said. 

“This one-of-a-kind system includes innovative traveler safety features, advanced traveler-tracking capabilities, and an enhanced user interface to keep business travelers safe, informed and connected,” Leopold said. “GRID 2.0 provides travelers with real-time background, analysis, and advice about what to do in the event of an emergency in the country they are visiting.”  

Most business travelers lack immediate access to travel intelligence information or communication capabilities that may be lifesaving in the event of a medical or security emergency.   

GRID 2.0 changes that.   

The GRID 2.0 system distributes Event Notifications and Alerts for civil unrest, disease-related developments, safety issues, transportation disruptions, communications blackouts, and natural disasters including floods, hurricanes, earthquakes, and volcanic activity.   

In an emergency, the GRID 2.0 app puts its members in immediate contact with the medical teams and military special operations veterans who staff Global Rescue’s Global Operations Centers.    

GRID 2.0 Connects Users With Business Chief Security Administrators 

The GRID 2.0 system is comprised of two parts to reduce traveler risk. The Individual Traveler Mobile App and the Desktop Administrator Control Center work together to help individuals, organizations, companies and universities protect, track and communicate with remote travelers, employees and students.    

Travelers using the GRID 2.0 Individual Traveler Mobile App can research medical and security risks by destination, obtain automatic Destination Reports, receive active security alerts including analysis and advice, connect for GPS “check-ins” with real-time location tracking, and stay in touch with in-app communications both internally and with Global Rescue.    

Administrators managing the GRID 2.0 Desktop Administrator Control Center receive comprehensive situational awareness of global risks 24/7/365, monitor real-time global threats and analysis with Event Alerts, audit a dynamic global risk map to identify regions of increased risk, manage communications using the in-app messaging that allows direct contact with individual or group GRID 2.0 Mobile App users.   

“The GRID mobile app places critical medical, security and other essential travel intelligence at fingertips of my traveling workforce, and the GRID Administrator Control Center gives us access to global risks 24/7/365 so we can monitor and respond for the safety of our business travelers,” said Sherri Hersh, senior manager, International Accreditation, ABET. 

GRID 2.0 mobile application is designed for ease of use and includes six essential user functions:   

1. Emergency Function: During an emergency, tap and hold the Emergency button at the top of the landing page for three seconds. This will automatically send a message to the Global Rescue’s Operations Center, which will start working on your case immediately. You can choose to add details if appropriate.    
2. Alerts Function: The Alerts Function allows you to view Event Alerts that meet the specific criteria you’ve selected via the online GRID 2.0 platform for unique Alert Profiles.   
3. Check-In: If you choose to check in, tap the “check-in” button on the landing page, and then the “check-in” button on the next page. You can include a message if you would like. By checking in, you are sending your GPS coordinates to Global Rescue and your company.   
4. Events: The Events Function shows all Event Alerts that Global Rescue’s in-house Intelligence team publishes. The titles of the Event Alerts are visible on the first page, along with the risk rating of the country affected. You can select any of the Event Alerts that interest you and read a summary and analysis of the situation and advice on what actions to take if affected.   
5. Destination Reports: The Destination reports cover everything from currency and common scams to travel health and personal security advice in 215 countries and principalities worldwide.   
6. Contact Global Rescue: Global Rescue is available 24/7/365 for questions or concerns. Get real-time access to doctors, paramedics, nurses and intelligence experts.   

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Contact Bill McIntyre at bmcintyre@globalrescue.com or 202.560.1195 (phone/text) for more information.   

About Global Rescue    

The Global Rescue Companies are the world’s leading provider of medical, security, evacuation and travel risk management services to enterprises, governments and individuals. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Global Rescue has provided medical and security support to its clients, including Fortune 500 companies, governments and academic institutions, during every globally significant crisis of the last two decades. For more information, visit www.globalrescue.com.